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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,

Maybe this guide will help with the tag manager issue: https://www.analyticsmania.com/post/solved-cannot-verify-google-search-console-with-google-tag-manager/

Let us know how it goes.

Bogdan B.
tagDiv Staff

Hello,

Please make sure you also update your theme plugins as the theme will deactivate older versions of the theme plugins. Please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Our theme as well as all other envato themes fall under the same standard license. The license is created by envato and all envato members have to stick to it. Please inspect the license here: https://themeforest.net/licenses/standard and for a complete description: https://themeforest.net/licenses/terms/regular

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The new update was mainly for the cloud library. You will have to update the cloud library plugin. Sorry but there is no update patch for this version as it was just a quick fix.

As for theme changes, they were made in

style.css
td-config.php
includes/wp_booster/td_module.php
includes/wp_booster/td-global.php

4 files in total.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

After you update the theme, you also need to update the plugins as they will not update automatically and the theme will deactivate the theme plugins if detected as older versions.
Please use this guide to update your plugins: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

There are however cases where the old version of the plugins is still provided from the cache and because of this the theme is unable to update the plugins. In these cases you have to manually go in via ftp and delete the plugin from the wp-content/plugins folder and then place the new version of the plugin manually as well so it will not be grabbed from the cache.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
@all

In most cases of amp errors, the issue was because of the ads you use on the amp plugin settings. Please make sure your ads are amp compatible. Remove the ads and clear all caching and run the test again to make sure.
Then use this guide https://support.google.com/adsense/answer/7183212?hl=en

Thank you!

Bogdan B.
tagDiv Staff

Sorry but we can only recommend wp super cache and these settings:
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
@both

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You can install a demo both with or without content. Please read this guide: https://forum.tagdiv.com/installing-demos/
Install the demo with content to get the homepage, categories and posts. If you only want the homepage, you can use get just the homepage from any demo using the cloud library plugin https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
You can import a premade homepage from the homepages tab.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

If you have manually added a post template for your older posts, the general post template will not apply to them as the per post setting overrides the general site-wide post template.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This is the default implementation of our theme. There is no option to replace the search icon with a search bar. It can only be made custom by altering the theme files. Please check this topic: https://forum.tagdiv.com/topic/replace-search-icon-with-search-bar-in-the-header/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

We experienced this issue as well and it seems you have to refresh the page once after you apply the page builder + latest section. Simply save the page and hit ctrl+shoft+r and the post loop settings will be back in their place.
It is a browser cache issue.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This is probably because you are using the mobile theme plugin. Please read this guide to learn about the mobile theme implementation for pages: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate why this happens.
Please also include a link to this topic so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The art creek demo uses an image box element for the top image. You can change it like so: https://www.screencast.com/t/UAxgYUfaGf3

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Sorry but our theme does not offer any popup type of video player. The only video functionality provided by the theme is the featured video implementation: https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

In order to see the revolution slider element properly, you first have to install revolution slider: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ and then import the demo slider: https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This issue happens when you do not meet the requirements for newspaper. Please use this guide to increase your memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please also test this on a wp default theme as the Gutenberg editor could not be compatible with a particular code you have in your post content. As an alternative you can try the classic editor plugin that will bring back the classic editor before gutenberg

Thanks

Bogdan B.
tagDiv Staff

Hello,

The most important value you should check is the wp memory limit set in wp-config. This should be set to 256 Mb as recommended here: https://forum.tagdiv.com/requirements-for-newspaper/
Please do that and see if the server still provides issue. Also please check ypur htaccess for any code that can affect the site.

Thanks

Bogdan B.
tagDiv Staff

Hello,

Sorry but posting multiple replies in the same topic only delays the answer as it moves the topic to the fresher ones and we answer from older to newer.
Please use this guide to set the correct file permissions for our WP folder: https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
If you still cannot get the composer to work properly, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic.

Thanks

Bogdan B.
tagDiv Staff

Hello,

Sure.Our theme panel has a custom code section and an advanced css section where you can add your custom css that will only affect the specific device you place the css for:
https://www.screencast.com/t/XUwfO88O

Thank you!

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