Hi,
If you plan on using the exact same block on another page, you can simply copy it’s shortcode from classic mode->text mode: http://screencast.com/t/cCo05XT4QHM and paste it inside of the other page (in the same way)
Thank you!

Hi,
I’m not sure exactly what you mean. Do you refer to the ‘Placing ads under a misleading header’ section? Our theme provides different ad spots in the head based on the header style that you chose. We cannot say for sure what google decides with their policy. If google suggests you change the ad position, you will have to follow along as they are the ones making the rules for their ads. There is nothing we can ‘fix’ in this matter. Our theme also provides a sticky sidebar and google clearly specifies that sticky ads are not allowed. If a user decides to place an ad in the sticky sidebar, then we cannot control this. We cannot remove a theme ad spot or move it based on a single ad provider. Our theme was built to work with adsense, not ‘adsense only’. You will need to use the ad spots in conformation with the adsense TOS.
Thank you!

Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files. This could be a plugin conflict. You can also try to switch to a wo default theme and see if you still get the error.
Also if you use php 7, please deactivate wp debug as our theme was not yet tested with php 7.
Let us know how it goes.
Thank you!

Hello,
I tested this on my end but it works properly. Please change this setting in the theme panel like so:
http://screencast.com/t/WZlmkT2tZ4a
Thank you!

Hi,
You can do a 301 redirect from the theme sign-in widget to the wp standard one by following this guide: http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/
As for the translation, I have tested this and works as expected: http://screencast.com/t/80SSea4e0Gv – http://screencast.com/t/THv7Vcy8M
Please try to deactivate all plugins except visual composer, clear cache and reset cdn files if you use it. Then check translations again.
Thank you!

Hi,
The featured category can be created just like a default one and simply named ‘Featured’
It will not show up anywhere as the theme will detect the name and remove it from all places.
Thank you!

Hello,

There are 2 issues we know of that cause the theme panel to not save it’s settings. one of the issues was a theme bug that got fixed in the latest version of newspaper so please update your theme to the latest version.
Another issue we know of is the wordfence plugin. You need to set wordfence to learning mode in order for it to work with the theme. You can read this topic: https://forum.tagdiv.com/topic/cant-save-theme-settings/

Thank you!

Hi,

1) This is caused by the mobile theme. The smartlists get converted to a standard smartlist that has no swipe function. Lots of things get converted on the mobile theme to reduce as much of the load as possible and provide faster response. You can read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/
2) You can do it by altering the theme files like so: http://screencast.com/t/0z46NtC1F

Thanks.

Hi,
We are not sure why this happens as we have not developed this tool. You can easily see the update information on the newspaper page on themeforest: http://themeforest.net/item/newspaper/5489609
Thank you!

Hi,
You will have to be more specific than that. An ad can be placed in a number of spots on a page. We will have to know what ad you are referring to as there is no universal code to remove all ads on pages. there is no setting in the theme for this so it will have to be made custom. That means ‘hacking’ the theme files.
Thank you!

Hello,
We have no reports of this error up to this moment. We are not sure why this happens. It could be a plugin conflict. Please try to deactivate all plugins except visual composer, clear cache and reset cdn files. Then test your blocks again and see if they still disappear.
Let us know if your blocks still disappear and if they do, please provide a link with a block that does not display anymore so we can inspect it and see why this happens.
Thank you!

Hi,
Unfortunately I have no solution for this as the mobile editor is fixed. There was no positioning added to it. i will add this suggestion to our list and pass this information on to our dev team. Hopefully in a future version the mobile editor can be moved below visual composer.
thank you!

Hi,
The end result is the same in both cases, it;s just the fact that the wordpress method relies on WP to unpack the archive and place the content in the themes folder. If you chose the ftp method you will have to access your files and place the newspaper folder (unzipped) inside the themes folder on your site. Generally the ftp method is safer as it does not rely on other software to install the files.
You can follow these guides to install the theme:
https://forum.tagdiv.com/install-via-wordpress/
https://forum.tagdiv.com/install-via-ftp/
Thank you!

Hi,
If the white background of the mobile theme is what you are after, then you can use this css to do it:
.td-main-content-wrap, .td-category-grid{
background-color:grey!important;
}
Thanks.

Hi,
When you add a block, the settings pop-up directly. If the block is already in place, you can press te little pencil button to get to the block settings: http://screencast.com/t/cGTxBtGts In the filter tab you can select categories from where the block should get posts.
Hope this helps.
Thanks.

Hello,
There is no ideal image size I can recommend. You will have to asses the containers and thumbs you plan on using on your site and the post templates as well. if you use post templates that use the full size images like: http://demo.tagdiv.com/newspaper/td-post-2015-awards-all-of-the-best-and-worst-moments-from-the-show/ then a full had image is required. If not, you need to inspect every element especially on the homepage. If you use big grids, your images must be at least the size of the big grid container otherwise they will not fit inside and not display properly. Here is a list of all thumbs used in our theme:
https://forum.tagdiv.com/theme-thumbs/
also:
https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
Hope this helps.
Thank you!

Hi,
Please switch to a wp default theme and see if you still get the error and try to force a page number like the error you get now. Let us know if only our theme has this issue.
Thanks.

Hi,
None of your pages will work if you do not recreate them in the mobile editor. This is how the mobile theme works. Every page has to be created again in the mobile editor without the use of visual composer otherwise they will not show up. You can read more about this here: https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hi,
Unfortunately I cannot provide a quick solution for this as your implementation was not tested with our theme so we cannot say for sure why the login does not work with imported users. This will require further investigation so any other information you could provide will help us in this matter. I will add this issue to our list of fixes for further investigating.
Thank you!

Hi,
The article inline ad ignores other elements and it will place the advertisement right before the third paragraph. This is the default behavior of the article ad. I will add this to our list for further investigating and if the dev team decide to adjust it, then in a future update we will implement a better article ad system.
Thank you!

I meant that the homepage will not show the image in it;s content. Here is an example of a page that has a featured image set: http://screencast.com/t/biiTZexI – it does not show up on the front-end: http://screencast.com/t/konXRWm7mZW but if I were to create a block on another page and filter pages instead of posts: http://screencast.com/t/qt9mnQSj only then will the featured image of the page be seen: http://screencast.com/t/yhcsaRuPE

Thanks.

Hi,
Please make a request for these files via email at contact@tagdiv.com and include a link to this topic so we can identify you.
Thank you!

Hi,

@Diniska

Please make sure you have version 4.1 of the social counter installed, and then clear all caches. If the counter does not work ,please change the user id. try cocacola so the id gets reset as well and then switch back toyour own ID. This should do it.

@AURELIE STENMAN

The update is free. All updates are. please follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update the plugins that come with the theme: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ (use the same method to update the social counter)

I hope this helps.
Thank you!

Hi,

If you use the mobile theme then the code will not work. Please use this one instead:

.td-a-rec-id-header_mob{
margin-top:0!important;
}
@media(max-width:767px){
.td-a-rec{
margin: 0 auto 0; !importamt;
}}

Add the code in the standard custom css box, not the advanced one.

Thanks.

Hi Ivan,
Unfortunately our theme has no such option and we have not tested any plugins for it. You can however use Chris’ suggestion: https://forum.tagdiv.com/topic/use-first-image-as-featured-image/.
Thanks.