Hello Tycoonz Fitness,
Unfortunately, please notice that our theme does not have such a simple option for this but only if you add them through code. Please keep in mind that if you want to edit the files which affect the posts, you will have to edit the single template and loop-single for each template. Also, all the functions from our theme have been located in functions.php, like this -> http://screencast.com/t/m9AxbprUEKB and here -> http://screencast.com/t/XhYjNGXPJ
Please notice that our support does not cover this type of request and if you want to do that, please notice that you need to have a solid knowledge of PHP/HTML/JS/CSS and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry
Thanks for oyur understanding!
Hello ParitoshBh,
Unfortunately, we do not have any suggestion in this regard, sorry! Perhaps, any users which use this might help you in this regard.
Thanks for your understanding!
Hello privity,
Unfortunately, our theme has not been designed to be used in full-width and if you want to make it work in that mode it is necessary to adjust the entire theme to the newer dimensions and this involve custom work and we cannot provide this type of services at the moment, sorry! If you want to display more levels in our theme and you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you.
Thanks for your understanding!
Hello steventsakanikas,
I have tested your website in mobile mode and now seems to work as properly. If your problem reappears, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps!
Thanks for your understanding!
Hello chrisdesign,
Please notice that you can use the Visual Composer for posts but please keep in mind that this is not tested with the theme and probably it could need to do some additional customizations for a better look. If you want to enable the VC on post, please follow this steps -> http://screencast.com/t/IUhujFiyGT0
Also, for category pages, please notice that you can customize them as you wish from your theme panel, changing modules, like this -> http://screencast.com/t/JfTvZVUnIaP For more information about categories, please check here -> https://forum.tagdiv.com/category-tag-on-modulesblocks/
Hope this helps!
Thanks for your message!
Hello tayoso92,
If you want to add a photo to your header, please notice that you will have to use the background-image using a bit of CSS code. For more information about this, you can refer to this topic here -> https://forum.tagdiv.com/topic/background-photo-in-header/
Hope this helps!
If you need more assistance in this regard, please provide your website URL so I can inspect it closer and also, so I can provide you a more accurate code.
Thanks for your understanding!
Hello BeeSens,
I suppose that you are using the pagebuilder+latest articles+pagination as a page template for your homepage, right? So, if you want to get rid of it this, please notice that you will have to switch to another page template. For more information about this, please check here -> https://forum.tagdiv.com/page-templates-2/
For your second request, if you do not want to have the sidebar, you will have to use the 1 column when you edit your homepage, like this -> http://screencast.com/t/2tcmf5tKcL For more information about how you can use Visual Composer, please check here -> https://forum.tagdiv.com/how-to-use-visual-composer/ and also, for more references about sidebars, please check here -> https://forum.tagdiv.com/smart-sidebar-2/
If you refer to something else, please provide more details.
Thaks for your understanding!
Hello zingolo,
First of all, please try to disable all the active plugins, leave just Visual Composer, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
This theme behaviour regarding on hover on mobile it seems to come from your untested plugins which interact with the theme and which might cause a lot of unknown issues. Also, the problem which you have mentioned regarding on zoom in might come by some ads which are not correctly set (if you are not using the AdSense code and if you are using other ads and these are not added with div method might appear some behaviour like this) -> for more information about this method you should consult this -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Regarding on your Big Grid, please try to regenerate the thumbnails. -> http://screencast.com/t/d3jOHMWvHA For more information about this process, please refer to this topic here -> https://forum.tagdiv.com/topic/block-images/
Also, for more information about low resolution for images in mobile mode, please check this topic here -> https://forum.tagdiv.com/topic/feature-image-on-mobile-is-low-resolution/
Hope this helps!
Thanks for your understanding!
Hello Marto,
Please notice that if you will check our Theme panel, there you will find the Theme colors section and from there you will manage all the colors for your theme, like this -> http://screencast.com/t/etyRaosiNePJ Also, if you want to use the custom CSS code, you can add your code in Custom CSS code field like this -> http://screencast.com/t/c6AdJH25
Hope this helps!
If you refer to something else, please provide more details.
Thanks.
Hello Tale,
So, please notice that the Mobile Theme is an additional plugin of our theme and it is optional. This feature can be disabled from the panel is you will turn off the mobile plugin. If you will do that, the theme will be switched to the default responsiveness mobile version and this will bring all your customizations which you have done for the mobile version. As you can see, the mobile theme is totally a different template and if you want to customize it as you want, you will have to add all your custom CSS code in the certain field from Mobile Theme, like this ->http://screencast.com/t/iaPKq1eg
Please notice that our mobile theme feature does not display you the content of your pages, but only for your posts. The mobile theme has only 2 modules which will be displayed on your side when the mobile plugin is activated -> Big Grid Mob 1 which contain the all your posts sorted from the Featured Category and on the bottom of the page you will bring the Latest articles. So, if you want to add some content on your pages you will have to manually add from the Visual Composer. Mobile Editor, like this -> http://screencast.com/t/P7uJGjo5qWGl For more information about mobile theme, please consult our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
Hope this helps!
If you encounter other problem with this, please let us know.
Thanks for your understanding!
Hello drae,
Unfortunately, until now we have not made any tests in this regard and we have no idea about what type of method you are referring to, what type of app do you mean? Please provide more details in this regard, because we cannot recreate and we do not know how to recreate this behaviour to see where is a problem.
Hope this helps!
Thanks for your message!
Hello Junior,
This behaviour appears because perhaps, you are using CDN system. So, to solve this problem, please try to clear all your caches (inclusive CACHE SERVER -> request this to your hosting provider), purge CDN file and test it again and check the results. Until now, we have encountered this problem and all of the customers which were had this issue were solved it by deleting the cache server. Please try to contact your hosting provider and request them to clear the server cache.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello J-Michael,
Please keep in mind that Visual Composer come bundled with our theme and you will have to use only the version which comes with the theme and not other to achieve better results. Our latest version of the theme is Newspaper 7.1.1 and the right version for required plugins are -> Visual Composer 4.11.2 and Social Counter 4.1.
As you can see, all the plugins are in constant development. Each plugin will have to be checked with our theme for a good working and this process it may take a while. For example, the latest version of Visual Composer is 4.12 and the latest version of the plugin which has been tested with our theme is 4.11.2. In the future, after our developers will check this latest version of Visual Composer with the theme and they will find that the theme does not need to do some adjustments for, we will release an update with the latest version of Visual Composer (4.12). Until we will release the update with these latest versions you will have to ignore these messages.
So, please notice that if you want to have the latest version of the Visual Composer, you will need to have the additional license of this plugin and also, we cannot say for sure if this version of Visual Composer will work 100% with the theme because this version it is in testing.
For more information about Visual Composer, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thanks for your understanding!
Hello Filip86,
For more references in this regard, please check the next topic here -> https://forum.tagdiv.com/topic/post-count-2/ because there was been debated this problem.
I hope this helps!
Thanks for your understanding!
Hello muggi15,
First of all, thank you for your interests in our product. So, please notice that the Mobile Theme is an additional plugin of our theme and it is optional. This feature can be disabled from the panel is you will turn off the mobile plugin. If you will do that, the theme will be switched to the default responsiveness mobile version and this will bring all your customizations which you have done for the mobile version. As you can see, the mobile theme is totally a different template and if you want to customize it as you want, you will have to add all your custom CSS code in the certain field from Mobile Theme, like this ->http://screencast.com/t/iaPKq1eg
Please notice that our mobile theme feature does not display you the content of your pages, but only for your posts. The mobile theme has only 2 modules which will be displayed on your side when the mobile plugin is activated -> Big Grid Mob 1 which contain the all your posts sorted from the Featured Category and on the bottom of the page you will bring the Latest articles. So, if you want to add some content on your pages you will have to manually add from the Visual Composer. Mobile Editor, like this -> http://screencast.com/t/P7uJGjo5qWGl For more information about mobile theme, please consult our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
Hope this helps!
If you need more assistance in this regard, please let us know.
Thanks for your understanding!
Hello savalen,
Please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response. These types of strings are not affected by Translations. Provide some useful screenshots where you mention what you mean.
Thanks.
Hello photooseu,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If your problem is still there, please try to make a new fresh/clean install from scratch with the latest version of the theme using the FTP method and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello Nana,
I have tested on my side these 2 ID’s and seems not working because practically these does not exist on Youtube. Please try with this ID -> qN-QIMD4Dhg and you will see that our Youtube Player working as properly as you can see here -> http://screencast.com/t/P1M9NbDdI
Hope this helps!
Thanks.
Hello
I have checked your website on mobile mode and I saw that the certain class for the ad is just there, as you can see here -> http://screencast.com/t/3KfDl4cOr It seems to be a problem with your own ad and not from the theme. Please try to contact the ad provider and tell them the problem and they should be able to provide a more accurate response in this regard. Please keep in mind that our theme our theme only render the code if you have added in the certain space for ads and do not influence the functionality of it.
Hope this helps!
Thanks for your understanding!
Hello ddvnn,
It seems to be an issue generated by your settings. Please provide your website so I can inspect it closer and also, so I will be able to provide a more accurate response in this regard.
Thanks.
Hello livingtosmile,
This behaviour for your logo appears because your photo-logo has a white background and when it is placed on the black background you will see that white space. If you want to get rid of it this, you will have to change your logo with another one which has a transparent background and you can handle your logo from the Theme panel->Footer section, like this -> http://screencast.com/t/1GXvRDMdUv and from header logo section like this -> http://screencast.com/t/GmjxVjS8VxeF.
Thanks for your understanding!
Hello snowwatchGB,
Please notice that the News Ticker is just a simple block which displays only the title of the posts. So, if you want to make an announcement using the News Ticker, you will have to make a new post and in the title, you must write your announcement and after which you can filter it from block settings, like this -> http://screencast.com/t/JxtDUlWW For more information about Block Settings, please check here -> https://forum.tagdiv.com/block-settings-guide/
Hope this helps!
Thanks for the message!
Hello nooseitcom,
Please ensure that you have updated your theme to the latest version of it (Newspaper 7.1.1, Visual Composer 4.11.2 and Social Counter 4.1) only through FTP because this is the surest method in this regard. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if you are some trouble with saving and if you are using the Wordfence plugin, please try to disable it or try to set it according to Bryson T advice, from here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/
Also, please ensure that your parameters are increased to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello Noob,
For more references about Ajax Filter, please consult our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/
Unfortunately, our theme does not have such an option for it, sorry! If it helps, you can try to use the Font Awesome 4 Menus, according to our documentation here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/ Please notice that all of these processes are custom made and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
Thanks for your understanding!
Hello ayamws,
If you want to see how it look our reviews, you will have to consult our demo, like this -> http://demo.tagdiv.com/newspaper/td-post-intel-claims-new-ssd-750-drives-are-its-fastest-ever-for-desktop/ Also, for more information about this feature, please check the documentation here -> https://forum.tagdiv.com/reviews-2/
If you refer to something else, please provide more details so I will be able to provide a more accurate response.
Thanks.