Hello livingtosmile,

Please check the following screenshot and you will see the code for black color for mobile bar -> http://screencast.com/t/NeogIbMd3jQO

Hope this helps!

Thank you for the message!

Hello fametaxi,

Please ensure that you have correctly followed all the steps which you are needed to take in this regard in order to achieve best results, according to our documentation here -> https://forum.tagdiv.com/7-days-post-sorting/ Also, as you can see in documentation, please ensure that you have enabled the post view count and the 7 days post sorting from the panel.
Please notice that the W3TC plugin is not tested with our theme and we cannot say for sure that this type of caching plugin will work as properly for you in our theme. Please try to use only the plugins which are tested with our theme for good results. In your case, please try to disable the W3TC and replace it with WP Super cache because this type of caching plugin is tested with the theme and we have no bad reports about their functionality. -> http://screencast.com/t/kY6GWgHutK

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello gauravkohli,

I have checked your website -> http://www.telangana.in and I notice that you have a category page named Special Stories -> http://www.telangana.in/category/special-stories/ and also, with the same name a normal page, like this -> http://www.telangana.in/special-stories/ You cannot change or erase the /category/ from your permalinks because that is the link to your category page and cannot be the same with the link of your normal page. Also, if you want to change permalink you can do it for your normal page, from your panel, like this -> http://screencast.com/t/KVmD6sKpMY or you can change the name of your category from your panel, like this -> http://screencast.com/t/wodGl8N48ru0

Hope this helps!

If is not what you mean, please provide more details about what you want to achieve so I will be able to provide a more accurate response.

Thank you for your understanding!

Hello trigrafik,

If you want to create the header to look similar to your example you will have to do some additional customization using a bit of CSS in order to achieve as you wish. As a hint, you should try to use the background-image property to the certain container from your header section. If you need more assistance in this regard, please provide your website URL so I can inspect it closer and also, so I be able to provide a more accurate response.

Thank you for your understanding!

Hello Aldemi,

If you want to expand some areas from your pages, you have to use Stretch Row option from your Visual Composer settings, like this -> http://screencast.com/t/tSPoRmoqJFkM -> http://screencast.com/t/Lor1bVEFXy and the result you should see here -> http://screencast.com/t/k9j7IVzmI2

Hope this helps!

Thank you for the message!

Hello Bruno,

Please notice that you can manage this option from the panel, like this -> http://screencast.com/t/mEQ9EnTi

Thank you for the message!

Hello rodmvin,

Please ensure that you are using the latest version of Visual Composer (v. 4.11.2), clear all cache and check again the results. Also, please make sure that this problem does not come from untested plugins which interact with the theme and cause this issue. We do not have bad reports in this regards and I have tested this sorting on my side and everything seems to work as properly.

Hope this helps and let us know how it goes!

Thanks.

Hello Navito,

Please notice that this is the category page (td_category_template_1 td_category_top_posts_style_4). This type of page uses the big grid 4 and module 5 (block 6) as you can see here -> http://screencast.com/t/wJ9Ir8rPeB87
For more information about block settings and category templates, please check our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/ -> https://forum.tagdiv.com/category-templates/ -> https://forum.tagdiv.com/category-grid-styles/

Thank you for your understanding!

Hello mohamedelkady,

Replied you via another topic.

Thanks.

Hello sunkast,

As I can notice from your screenshots, you are using the Visual Composer for POSTS that is not recommended with our theme because the plugin was not been designed to be used for posts, but only for pages. Please set your VC only for pages from panel, like this -> http://screencast.com/t/g2kExmjgNGN

Hope this helps!

If is not what you mean, please provide more details about the problem so I will be able to provide a more accurate response.

Thank you for your understanding!

Hello mohamedelkady,

Please ensure that you have correctly and complete installed your theme. Also, to be sure, please try to make a fresh install of the theme and then only install the visual composer version that comes with the theme. Please remove any other version from the plugins section (disable and remove) and then install it from here: http://screencast.com/t/DwZN21u0VR -> https://forum.tagdiv.com/install-via-ftp/ After this, you should check this video tutorial here -> https://www.youtube.com/watch?v=ss-BEobegAw because it could be more useful for you.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello erikbaseball2,

It could be a plugin issue. Please try to disable all the active plugins, leave just Visual Composer to active, please cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If your problem is still there after this, please provide your website URL so I can further inspect the problem and also, so I will be able to provide a more accurate response.

Thank you for the message!

Hello kirstycollings,

Please try to download the latest version of the theme because through this folder you can see the latest version of Visual Composer (4.11.2) and then try to set it according to our documentation here -> https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/ Also, you can update your theme to the latest version because this Visual Composer is tested with version 6.7.1 of the theme.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Oasontu,

Until now, we do not have any bad reports in this regard. First of all, please notice that this issue does not come from your untested plugins which can interfere with the theme and create a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps!

Thank you for the message!

Hello Cybi,

Please ensure that you are using the latest version of Visual Composer (4.11.2). The latest version of WordPress ‘break’ the Visual Composer and the VC team released this version of the plugin and this errors it could be possible to appear from this case.

Thank you for the message!

Hello alberto.donzelli,

It seems to be a matter of saving. Please ensure that this issue does not come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if you are using the Wordfence plugin, please notice that this type of plugin creates some issue through theme and does not allow you to save your settings. Please try without plugins and check the results. If the problem is related to Wordfence plugin, please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there you will find a workaround in this regard.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello kapunas,

Please notice that is not a simple task to change this functionality. You need to alter the code from tagdiv_theme.js and menu-mobile.php, like this -> http://screencast.com/t/5qjye5jYehu -> http://screencast.com/t/355wCqLaeJfu

Hope this helps!

Thank you for your understanding!

Hello iip,

We are aware of this will fix it in the next future update will come on these days.

Thank you for the message!

Hello claus,

I am glad that I could help you!

Thank you!

Hello Charles Edmunds,

Unfortunately, we do not have such a documentation for what you want to achieve, sorry! Please notice that all these desired customizations involve custom work and we cannot provide this type of services at the moment, sorry! If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you. As a hint, for beginning you can start with the below custom CSS.

The code is ->

.td_container_video_playlist {
display:none!important;
}

The result -> http://screencast.com/t/7OCT3tUSCs

For more information about our video playlists, please check the documentation here -> https://forum.tagdiv.com/video-playlist-2/

Thank you for your understanding!

Hello alierhan,

If you need to filter your block by a certain category you have to use category ID and set this from Block Settings, like this -> http://screencast.com/t/LJksC1klJ or if you have more than one category, you have to use the category ID and add them in Multiple Categories Field from block settings, like this -> http://screencast.com/t/UB8Mte2Zp If you need to get the category ID, please check the steps here -> http://screencast.com/t/qrSBN5Ls4x For more information about these settings, please check our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/

Hope this helps!

If is not what you mean, please provide more details about what you want to achieve so I will be able to provide a more accurate response.

Thanks.

Hello jackfischlum,

First of all, please check your console and see if you have some js errors through it. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible to appear a js.errors generated from some untested plugins which can break the functionality of search function.
If you problem is still there after this, please provide your website URL so I can further inspect the issue.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello willysawa,

Unfortunately, this type of code does not come from our theme but also, come from FB Comments plugin. Unfortunately, this type of plugin is not tested with our theme and we have no idea about the theme’s behaviour with this kind of plugin and we cannot say for sure that will work 100% in our theme, sorry! Please notice that you have to do some additional customizations through code in order to implement the functionality of this plugin. As a hint, you should add this code for each loop single file according to post template used by you. (for example, for post template 1 you have to add into loop-single-1.php) As you can see, our theme uses the comments from WordPress and we do not provide support for another type of comments, sorry!
If you want to display more levels in our theme and you are not aware of the steps which you need to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hello ericdavid1,

I have tested on my side with your videos IDs and the Vimeo playlist seems to work as properly, as you can see here -> http://screencast.com/t/pU2djDVakp -> http://screencast.com/t/7RLdpvvT Please ensure that you have correctly followed all the steps which are needed to take in this regard, according to our documentation here -> https://forum.tagdiv.com/video-playlist-2/
Also, please make sure that your untested plugins do not affect your theme and do not generate some unknown issue through the theme. To be sure, please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello elpaulli,

Okay, I am glad that you figured out the problem. If you need more assistance in this regard, please provide more details about what you want to achieve.

Thank you for the message!