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Calin
tagDiv Staff

Hi,
This situation appears because you are using the tagDiv Mobile theme plugin and not the responsive version. Please go to plugins and disable the tagDiv Mobile Theme plugin, cleared all cache and the problems will be resolved.
Thank you!

Calin
tagDiv Staff

Hi nikkigaskins,
The situation remains the same as before: if you disable the AMP plugin, users will no longer see the AMP version of your site—they’ll be served the mobile version instead. However, since Google has already indexed the AMP pages, those links may still appear in search results. As @simchris mentioned, using a redirect option can help preserve some of the traffic coming from those indexed AMP links until Google reindexes your site and removes the AMP pages from its index.
Thank you!

Calin
tagDiv Staff

Hello,
If the share button works when you post to your personal Facebook profile, but not when you try to share to a Facebook page, there are a few situations. It could be a problem with Facebook itself, which after the latest updates has now changed and has other specific requirements to be able to share to a Facebook page. Our developers have been informed about this situation and it remains to monitor the new implementations from Facebook and see if anything can be done to fix this unpleasant situation (it may require extra permissions and extra APIs for the Facebook page).
Thank you!

Calin
tagDiv Staff

Hi,
Unfortunately the theme do not have an element that can be set to redirecting to the default wordpress login, but you can use the mentioned solution and set a redirect on ethe login page you create to be redirected to redirecting to the default wordpress login.
Thank you!

Calin
tagDiv Staff

Hi,
Ok, so the first step is made, the plugin that consume the most resources is tagDiv Composer, can you please check in Query Monitor for example on homepage what are the elements that consume more resources and are from the composer plugin? Can you provide a link to your website?
Thank you!

Calin
tagDiv Staff

Hi,

For the slider revolution shortcode you can use the tagDiv Composer and the rev solider element – https://i.imgur.com/fIjPrLn.png
Also, you can set shortcode with tagDiv Composer, you set it in a column text or text with title element in code/text zone – https://imgur.com/DSSni9j

Thank you!

Calin
tagDiv Staff

Hi Stefan,

That looks like an automatic AdSense placement to me. It’s possible the website is new, and AdSense is currently in the process of verifying it and identifying suitable spots where ads can be displayed.

Thank you!

Calin
tagDiv Staff

Hi Atithya,
It seems the issue is related to the license key being used on multiple websites, rather than being limited to a single site as specified by ThemeForest’s licensing terms. Unfortunately, this can lead to misuse, where some users activate the license on several domains, which impacts its proper functionality.

As previously mentioned, a license key should not be used on more than two active domains. In the screenshot you shared, it appears the key has been used on four different domains. If all of these are live and using the theme, the license may become temporarily blocked. During this period, the license cannot be unassigned from any domain until the block is lifted.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Unfortunately this can be done only on cloud headers, if you are using a standard header there is no option to re-arrange the socials. If you are using a cloud header, then use tagDiv Composer to edit it and select the social element then add the order of theme in this place https://i.imgur.com/sr5Y9a3.png

Thank you!

Calin
tagDiv Staff

Please make only one topic for the same problem – https://forum.tagdiv.com/topic/i-can-not-change-home-page/#post-531312

Calin
tagDiv Staff

Hi,

There is no newspaper-core.zip, I think there is a misunderstanding.
Did you manage to install the theme? – https://forum.tagdiv.com/install-via-wordpress/ (make sure you install only the theme zip inside the package you have downloaded from the themeforest account https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error)
After the theme is installed you need to go to Newspaper > Welcome section and you can install from there the tagDiv Composer and tagDiv Cloud Library plugins – https://i.imgur.com/LyI1bNb.png after that you need to activate the theme – https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ and only after that you can install the demo you mentioned – https://forum.tagdiv.com/installing-demos/

Also, all theme plugins are provided under Newspaper > Plugins tab – https://i.imgur.com/6NoXVCc.png

Thank you!

Calin
tagDiv Staff

Hi,

The button that is set on desktop menu is separate from the menu, right? if so on mobile if you are using the mobile menu it will be display only the elements from menu, so you’ll need to create a menu element with an extra class and use that class to set a css for that element menu to look like a button.
Another solution is to use a popup element and create your own mobile menu page – https://forum.tagdiv.com/modal-popup/ or simply copy the element from desktop and past it after the logo on mobile.

Thank you!

Calin
tagDiv Staff

Hi,
Unfortunately for the moment we do not have a theme update ready and as I see this featured is still on waiting list.
What I can do is if you need is to provide a css for that element to make it as you want. For this I will need a link to a page were you have this element and some details for how you’ll like to be,
Thank you!

Calin
tagDiv Staff

Hi,

We will try our best to answer emails as quickly as we can, it is possible that we have not yet reached your email if you have not received any email back from us. We usually answer from the oldest to the newest emails.

Regarding the mobile app question, I am sorry, but we cannot help you and we do not know how to suggest a platform or something that can help you.
For this you’ll need to contact different platforms to help you:
https://www.buildnatively.com/
https://median.co/
https://www.webtonative.com/

Thank you for your understating!

Calin
tagDiv Staff

Hi,
As I mentioned above that element is not using the tagDiv Newsletter plugin and is using the tagDiv Opt-in builder plugin and you need to install that plugin to bring back the popup content – https://i.imgur.com/27NNLyo.png- https://i.imgur.com/hgY1mTW.png
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Now it appears that you have lest only 1 error and this is related to mixed content – https://i.imgur.com/oABkom8.png you have uploaded an favicon that is not https and is using http. This can be resolve by replacing the favicon or using a ssl plugin.
Thank you!

Calin
tagDiv Staff

Hi,
Yes, this is right the bookmarks system operate separately because you are using a different device and a different session on your browser. The option is set per browser session.
Thank you!

Calin
tagDiv Staff

Hi,

If you really this it was after the settings made on page, then it can be only if the settings were related to an add (if you set an ad code in the page), then yes, is possible and you can remove the ad or use a page revision.

So I checked again your website and your ad and that is an auto ad – https://i.imgur.com/qgPXiDQ.png

About Auto ads – Automatically place new ads based on different elements such as your page layout, the amount of content on your page, and your existing Google ads. Occasionally, Auto ads might place two ads next to each other (regardless of the ads’ network origin).
If you make a change to your site we’ll detect it and reanalyze your page.
How Auto ads work – https://support.google.com/adsense/answer/9261805?hl=en

Here is a similar case, but the user wants to enable the ads to be as you have now – https://support.google.com/adsense/thread/125714920/sticky-footer-ads?hl=en

Thank you!

Calin
tagDiv Staff

Hi,

For the moment there is no theme update available, but as a solution you can use a child theme and set in functions.php file from child this function:
add_filter('woocommerce_sale_flash', 'woocommerce_custom_sale_text', 10, 3); function woocommerce_custom_sale_text($text, $post, $_product) { return '[NEW TEXT]'; }
The results – https://i.imgur.com/BOt46dS.pnghttps://i.imgur.com/TgFDO3R.png

Thank you!

Calin
tagDiv Staff

Hi,

This is what you need to do, import cloud cloud a section with a button, for example this one – https://i.imgur.com/QmTtPsB.png then save one button as a element and use it that one from composer to set acf links on it – https://i.imgur.com/vhc8N3c.png
To set a URL on the button, use the element button and set the custom field there -> https://i.imgur.com/ZGYBjfE.png. You need to use {cf_nameoffield} -> https://i.imgur.com/F2ysuLA.png
Thank you!

Calin
tagDiv Staff

Please check the answer from here – https://forum.tagdiv.com/topic/i-want-to-reduce-space-between-to-rowscolumn-element/page/3/

“And what page template should I select here in Cloud Template:” – no, that section is just to import pages that are already made and are available from cloud, is not like you import a template for all pages.

Calin
tagDiv Staff

Hi,

The tabbed content will use for each tab a page, so what you need to do is to create a page for each tab and set the shortcodes you want i those pages, after that set the pages ids in the tabbed element.
How to Use the Tabbed Content shortcode – https://forum.tagdiv.com/use-tabbed-content-shortcode/

Thank you!

Calin
tagDiv Staff

Hi,
Did you installed anew pre-built website? If so, most of theme are editable with tagDiv Composer directly on frontend, the same is the header and footer.

Foer the social share should be display after a pre-build website is installed, but in case you do not want to install one, please contact us via email at contac@tagdiv.com and provide a temporary wp-admin access to the website. Include the link of this topic to identify the problem.
Thank you!

Calin
tagDiv Staff

Hi,

I just checked the mentioned ads and those are auto ads – https://i.imgur.com/vdb1rG9.pnghttps://i.imgur.com/mrSrDkX.png so if you do not want auto ads on your website you can disable them from your AdSense account, or restrict the zone you want them be to displayed https://support.google.com/adsense/answer/12626543?hl=en

Thank you!

Calin
tagDiv Staff

Hi,

I believe we have already discussed this situation via email, so we’ll continue the conversation there, where we can speak privately and access the website.

Thank you!

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