Hi,

Please check in the theme panel while saving if the process is blocked. Press F12 and look in the console if there is an error while saving. Some servers block this request, it could be the case here as well.
If that is not happening, please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Maybe we can identify the cause.
Also paste a link to this topic in your email.

Thanks

Hi,

Try the solution mentioned by Chris in this topic
– https://forum.tagdiv.com/topic/soft-404-url-error-detected-by-google-crawl/

Thanks

Hi,

If you activate the mobile theme plugin, this will display a different front page layout on mobile. On top will be displayed a grid containing three featured articles, and a latest articles section on the bottom
– https://forum.tagdiv.com/the-mobile-theme/
In order for the top grid to appear you need to add articles to the featured category
– https://forum.tagdiv.com/featured-posts-2/
If you want the same content from desktop to be displayed on mobile, then simply deactivate the mobile theme plugin. This plugin is optional, the main theme is perfectly capable to adapt to every device, due to it’s responsive features and design.

Thanks

Hi,

The comment count can be disabled for all the blocks in the theme panel
– https://www.screencast.com/t/WD83ByTQ
If you want to hide it only on a particular block like block 16 that you mention, you can use a code like this
– https://www.screencast.com/t/3RpE3Jpm4h2

.td_block_16 .td-module-comments {
display: none;
}

Custom codes can be entered in Theme panel->Custom code sections. At the moment there is no list with the theme classes, but you can use the browser inspector to identify them and create custom code
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Hi,

It could be possible with some custom CSS code. If you could provide a link to your website, I will try to give you a more accurate solution. A code like this one might be what you want, you can try it in the meantime

.sf-menu > .current-menu-item a,
.td-header-wrap .td-header-menu-wrap .sf-menu > li > a:hover {
color: white!important;
}

Enter the code in Theme panel->Custom CSS section and see if it does what you wanted.

Thanks

Hi,

1/2. If you mean the Big grid, that is not possible. The blocks and Big grids have predefined designs, modifying them is possible only with custom code or theme modifications and it is not recommended. You can only place them on pages as they are. These are all the settings available for blocks and grids
– https://forum.tagdiv.com/block-settings-guide/
Here you can see how all the Big Grids and Full Big Grids look like (use selection on the right to view them all)
– https://demo.tagdiv.com/newspaper/big-grid-1/
– https://demo.tagdiv.com/newspaper/full-big-grid-1/
If this in not what you meant, please provide more details and a link to your website if possible.

Thanks

Hi,

You can try updating through WordPress or by FTP instead. The FTP method is the most recommended theme update procedure. Follow the guide and everything should work properly
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Consider making a backup if you did not already, just to be safe.

Thanks

Hi,

If the theme system status is according to the documentation, then maybe the process is blocked by a security plugin or firewall. Check this topic for more information
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Thanks

Hi,

Comments for posts are available in the theme
– https://forum.tagdiv.com/enabledisable-comments/
The reviews system present is author reviews, they can only be made by the post author
– https://forum.tagdiv.com/reviews-2/
If you would like the users to have more or different commenting and review options, maybe you can find plugins that you can use in this situation.
For Woocommerce product reviews you can enable this option
– https://www.screencast.com/t/amTSIW6VPf
– https://www.screencast.com/t/uyyqY2zi

Thanks

Hi,

The error is displayed when you are not using the tagDiv composer editor. A solution would be to edit one of your theme files. Please copy the code provided here
– https://pastebin.com/kwhQw4NT
Then edit the td_block_text_with_title.php file from your theme (Newspaper/includes/shortcodes/td_block_text_with_title.php)
And replace all the found code with the one provided
– https://www.screencast.com/t/XziIqPVDEhbG
Then the error will not be displayed anymore, when the tagDiv composer is deactivated. We are sorry for any inconvenience this has caused for you. Please let us know if you have further problems.

Thank you!

Hi,

I believe it is this topic that you must follow
– https://forum.tagdiv.com/topic/how-to-make-this/
This is a solution if you want to display the modified date on the post page, like this
– https://www.screencast.com/t/m2aD3Fb4x

Thanks

Hi,

If you use Adsense ads simply enter the code in the theme panel
– https://forum.tagdiv.com/header-ads-adsense/
If the code is responsive (does not have fixed with and height) then it will automatically resize to fit in every situation. More about responsive ads here
– https://support.google.com/adsense/answer/3213689?hl=en

Thanks

Hi,

The error is displayed when you are not using the tagDiv composer editor. A solution would be to edit one of your theme files. Please copy the code provided here
– https://pastebin.com/kwhQw4NT
Then edit the td_block_text_with_title.php file from your theme (Newspaper/includes/shortcodes/td_block_text_with_title.php)
And replace all the found code with the one provided
– https://www.screencast.com/t/XziIqPVDEhbG
Then the error will not be displayed anymore, when the tagDiv composer is deactivated. We are sorry for any inconvenience this has caused for you. Please let us know if you have further problems.

Thank you!

Hi,

If you disabled it in the main theme through custom code in then functions file, then try and do the same for the mobile theme functions file
– https://www.screencast.com/t/GbJtnRsj

Thanks

Hi,

Please provide a link to your website so we can inspect the issue. If the mobile theme plugin is active, the mobile version should be displayed on mobile devices
– https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

It could originate form the Theme panel->Analytics section, if you have entered code there. Please check if that is the case. Analytics code should be inserted in that section between script tags, like this example
<script>your analytics code</script>

Thanks

Hi,

The theme will work regardless of domain. These are the requirements of the theme
– https://forum.tagdiv.com/requirements-for-newspaper/
You can change the domain, and activate the theme again in the new location.

Thanks

Hi,

Upon inspecting your website with the browser inspector and testing it on mobile, it causes the browser to freeze and I cannot even close the tab (tested multiple times)
– https://www.screencast.com/t/Wz8ajIOU
I have to restart the browser in order to be able to do that
– https://www.screencast.com/t/bwrfcUHZ
It is imperative that in order to find what is causing this, really deactivate all plugins except the ones provided with the theme. This is not happening in our tests.
If that does not work, remove any custom code from the theme panel, or theme files. Switch to the main them from your child theme, and check the results.
After doing this, the theme does not work as intended, please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Leave the plugins disabled if possible.
Also paste a link to this topic in your email.

Thanks

Hi,

That is a simple image inserted in the Header ad section, like this example
– https://www.screencast.com/t/W3vkJT58
The image is wrapped inside a code that displays it on all devices
– https://www.screencast.com/t/xEOTUvonX
But you can for example set different ads based on device
– https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thanks

Hi,

Everything should work properly with any version of the theme.
Please try as a test to deactivate all other plugins except the ones included in the theme package, and clear any caching installed.
Check any custom code you might be using in the theme panel, or in the theme files. Switch to the main theme if you use a child theme, as this might be outdated and needs adjustments.
Maybe you can provide some examples of what exactly is not working so we can understand better and try to help you.

Thanks

Hi,

If you still have problems activating the theme, please send us an email at contact@tagdiv.com and we will take a look. Also paste a link to this topic in your email.
We are sorry for any inconvenience the theme activation has caused for you, there should be no problem activating it.

Thank you!

Hi,

Please make sure that the category Id’s that you enter are correct, and that these categories have posts assigned to them. Then the categories should be displayed accordingly in the filter.

Thanks

Hi,

If it set to Auto, then the proper size of the Adsense ad should be displayed automatically by the theme
– https://forum.tagdiv.com/ads-adsense-overview/

Thanks

Hi,

Regarding your first post, I don’t understand exactly what is the problem. If you could provide more details about the issues, it would be very helpful.
If you mean the view counter on posts, that can be affected by caching plugins, try activating this option in the theme panel
– https://forum.tagdiv.com/ajax-view-count/
Categories can be created normally, and used on the website for your posts. You can add categories to each of the menus available
– https://forum.tagdiv.com/main-menu/

Thanks

Hi,

It would be very helpful if you could provide a link to your website so we can inspect it, and see this happening.
If a plugin is not responsible, then maybe custom code or modifications or a child theme could be the cause. The mobile menu should not display on desktop, if it does something is not working properly.

Thanks