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Hello!
Unfortunately, we don’t have a similar element with the one from your example. This will require custom work which is not covered by the support team.
Thank you for your understanding!
I have a problem with the Pinterest icon. No matter which button style I choose, it’s always showing one and the same. Does anyone have any idea how to fix it?
Screenshots:
https://snipboard.io/Fa48ek.jpg
https://snipboard.io/YrMXks.jpg
My website:
https://zoonki.com
Example page with the problem:
https://zoonki.com/colouring-pages-for-kids-animals/
Thanks
Hello @shubhamsharma7979,
I just inspected your website and looks are using many external code/links, I think are for ads. Also, those affect the page speed.
Also, it looks that your images and thumbs are not optimized, for example, you can use EWWW Image Optimizer plugin.
Also, you can try other plugins like Autoptimize.
Please note what is related to page speed is not part of the attributions of support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you for your understanding!
Apologies if this has been brought up recently, but I’ve just gone to update 10.3.9.1 on WordPress and it says theme update failed – has anyone had this issue?
Full error thread below:
Unpacking the package…
Updating the theme…
Removing the old version of the theme…
The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. tagdiv-deploy-mode.php, font-newspaper.css, woocommerce, woocommerce/single-product.php, woocommerce/archive-product.php, search.php, sidebar.php, comments.php, editor-style.css, style.css, archive.php, functions.php, translation, translation/ru_RU.po, translation/de_DE.po, translation/de_DE.mo, translation/hi_IN.po, translation/es_ES.po, translation/pt_PT.po, translation/ta_LK.po, translation/mr_IN.mo, translation/ja.po, translation/ta_LK.mo, translation/pl_PL.mo, translation/pl_PL.po, translation/ro_RO.mo, translation/ur_IN.po, translation/ja.mo, translation/el.po, translation/nl_NL.po, translation/th.po, translation/id_ID.mo, translation/th.mo, translation/fi.po, translation/id_ID.po, translation/ru_RU.mo, translation/fi.mo, translation/tr_TR.mo, translation/nl_NL.mo, translation/default.po, translation/es_ES.mo, translation/pt_PT.mo, translation/el.mo, translation/mr_IN.po, translation/ro_RO.po, translation/ur_IN.mo, translation/tr_TR.po, translation/default.mo, translation/hi_IN.mo, loop-single.php, style-buddypress.css, includes, includes/tagdiv-page-generator.php, includes/wp-booster, includes/wp-booster/tagdiv-options.php, includes/wp-booster/wp-admin, includes/wp-booster/wp-admin/tagdiv-view-support.php, includes/wp-booster/wp-admin/tagdiv-view-welcome.php, includes/wp-booster/wp-admin/css, includes/wp-booster/wp-admin/css/plugins.less, includes/wp-booster/wp-admin/css/welcome.less, includes/wp-booster/wp-admin/css/general.less, includes/wp-booster/wp-admin/css/wp-admin.less, includes/wp-booster/wp-admin/css/wp-admin.css, includes/wp-booster/wp-admin/plugins, includes/wp-booster/wp-admin/plugins/class-tagdiv-old-plugins-deactivation.php, includes/wp-booster/wp-admin/plugins/class-tagdiv-theme-plugins-setup.php, includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php, includes/wp-booster/wp-admin/js, includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js, includes/wp-booster/wp-admin/tagdiv-view-theme-plugins.php, includes/wp-booster/wp-admin/images, includes/wp-booster/wp-admin/images/font, includes/wp-booster/wp-admin/images/font/tagDiv.svg, includes/wp-booster/wp-admin/images/font/tagDiv.eot, includes/wp-booster/wp-admin/images/font/tagDiv.ttf, includes/wp-booster/wp-admin/images/font/tagDiv.woff, includes/wp-booster/wp-admin/images/plugins, includes/wp-booster/wp-admin/images/plugins/plugins-installed-success.gif, includes/wp-booster/wp-admin/images/plugins/rev-slider.png, includes/wp-booster/wp-admin/images/plugins/cloud-templates.jpg, includes/wp-booster/wp-admin/images/plugins/tagdiv-newsletter.png, includes/wp-booster/wp-admin/images/plugins/visual-composer.png, includes/wp-booster/wp-admin/images/plugins/label.png, includes/wp-booster/wp-admin/images/plugins/standard-pack.jpg, includes/wp-booster/wp-admin/images/plugins/mobile.png, includes/wp-booster/wp-admin/images/plugins/td-composer.png, includes/wp-booster/wp-admin/images/plugins/success.jpg, includes/wp-booster/wp-admin/images/plugins/social.png, includes/wp-booster/wp-admin/images/plugins/invoice.png, includes/wp-booster/wp-admin/images/plugins/tagdiv-amp.png, includes/wp-booster/wp-admin/tagdiv-view-header.php, includes/wp-booster/tagdiv-util.php, includes/wp-booster/tagdiv-global.php, includes/wp-booster/tagdiv-admin-notices.php, includes/wp-booster/tagdiv-wp-booster-functions.php, includes/tagdiv-panel-docs.php, includes/js, includes/js/tagdiv-theme.min.js, includes/js/tagdiv-theme.js, includes/tagdiv-config.php, single.php, style-bbpress.css, loop.php, index.php, error_log, loop-archive.php, style-woocommerce.css, header.php, page.php, tag.php, footer.php, attachment.php, bbpress.php, 404.php, screenshot.png, searchform.php, author.php, images, images/admin-panel, images/admin-panel/logo-panel.png, images/editor-style, images/editor-style/grid-sidebar-desktop.gif, images/editor-style/grid-no-sidebar-desktop.gif, images/no-thumb, images/no-thumb/medium_large.png, images/icons, images/icons/newspaper.svg, images/icons/newspaper.woff, images/icons/newspaper.eot, images/icons/newspaper.ttf, gutenberg-editor.css, category.php
Theme update failed.
Hi,
did you get this message “Sorry, you are not allowed to access this page.” when you tried to activate the theme?
If yes, then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
Hello,
If you use a Pro Prebuilt Website, the settings from theme panel not apply for breadcrumbs. You need to edit with tagDiv Composer a post, and you can remove the breadcrumbs with a right-click you can delete => https://www.screencast.com/t/BEJIVduVFyZ , or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page.
Hope this helps you!
Thank you!
Installing Plugin: Official AMP for WP
Baixando pacote de instalação a partir de https://downloads.wordpress.org/plugin/amp.2.0.10.zip…
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Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/guiacert/public_html/wp-includes/functions.php on line 4755
Descompactando o pacote…
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Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/guiacert/public_html/wp-includes/functions.php on line 4755
Instalando o plugin…
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Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/guiacert/public_html/wp-includes/functions.php on line 4755
Plugin AMP 2.0.10 instalado.
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Algumas traduções precisam de atualização. Descanse por mais alguns segundos, enquanto atualizamos elas também.
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Atualizando traduções de AMP (pt_BR)…
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TGMPA v2.6.1
Return to tagDiv plugins panel
Obrigado por criar com WordPress.Versão 5.6
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Hello Calin,
our pages uses a sidebar. Now I have the problem, that large wp-tables overtop the sidebar.
For example:
https://www.android-user.de/huawei-installation-der-google-play-services-so-gut-wie-unmoeglich/
The solution I think is: I want to open the table in a new page. But the new page should not have the sidebar.
Do you have an idea how can I do that? I cannot find a possibility to create an own template for this.
Thank you and best regards
Andre
Hi Anamaria,
That helps a lot. Thank u again!
I was trying to fix the icon box and prefer the icon below the title. Here’s a sample of what I did: http://tapa-global.hostinghunk.com/guarding-security-requirements-gsr/
The size, spacing, icon vertical, icon horizontal values etc. were set using a 1366px screen. However, I couldn’t get it to be responsive esp. for 1024px onwards. So I am wondering if I did anything wrong?
Thank you,
Jasmine
Thanks for your answer.
That plugin is not compatible with tagDiv, but it would also be very interesting to be able to improve the advanced filters to manage the order of posts on the homepage or categories.
Example: I create 3 post blocks with 1 post each. The custom field “first” is imposed on the first post block as an advanced filter, the custom field “first, second” on the second post block, and the custom field “first, second, third” on the third post block imposed as an advanced filter . I activate the “Unique article” function.
In this way I can make the editors manage the order of the posts on the homepage of the first 3 posts.
This is just an example, but you can create advanced filters that are very interesting for those who want to better manage post blocks.
What do you think about it?
Mobile theme-Version is not visible/loading on Mobile Phone on HOMEPAGE there is a page visible with only the last articles. We have create a mobile version as you explain in documentation. All other plugins are disable, also cloudflare cache. We have try everything, AMP, Mobile+AMP, Disable AMP on homepage – everything!! Mobile version of the homepage theme is not showing on phone. Website is liberta-news.gr
The Homepage (cloud) has an Mobile Template (created with same content)
Same problem for Single Post or category, it seems that this do not read the mobile cloud templates
Hello,
We have a strange issue on the site. When we add an ad code within a <div> via the theme’s mobile ads it loads on AMP pages. For example, in theme settings -> Mobile theme -> Header ad we place an ad code within a div (to solve Cumulative Layout Shift issue). So it would be something like <div style=”height:313px;”>[AD CODE]</div> inside the theme’s Header ad field. It works fine on mobile version. But when you open an AMP version of the site, we have a blank space in the header as the ad is not AMP so it does not appear. How can we prevent mobile ads from being loaded on AMP pages?
We have AdSense AMP ads enabled via the theme’s settings and that would fine if the blank mobile ads were not being loaded as well.
Hi mikabo,
We have some documentation about standard templates from our theme, this can be find here -> https://i.imgur.com/ji8ajXC.png -> https://forum.tagdiv.com/api-footer-template-introduction/ unfortunately this documentation is not covering cloud templates, those are custom post types made by our developers to can be use with our theme builder and create new elements and style from basic elements. The new elements are store in database. All files that are use for wp-content/plugins/td-cloud-library for example the elements from each cloud template, author, category, single … are set here -> wp-content/plugins/td-cloud-library/shortcodes
Thank you for your understating!
Hi,
Please check some guides, there should be plenty of them online. Try other solutions if the one you tried does not work for some reason and you are positive you have did it correctly. The WordPress method is like this
– https://mytechguy.co.nz/wordpress/how-to-export-posts/
Try it with a plugin for example – https://isotropic.co/export-wordpress-posts-with-featured-images/ Or with a different plugin that can do it.
Thank you!
Hi,
I believe that issue with the background is happening because of the CSS set for the row. I see that the row has a fixed width set https://prnt.sc/y05trs Did you maybe set this width? Please click on that row and check in the CSS tab https://prnt.sc/y05vei
Regarding the title alignment, I see it has a bigger right margin than the left margin https://prnt.sc/y05w6t Please click on the inline text element used, and check in the CSS tab as well.
In this mobile page, have you set a mobile header and footer template? there is something unusual there from what I can see. Please check in the website manager if a mobile header and footer template is set, for example https://prnt.sc/y0615d
Thank you!
Hi,
That is possible. A post template can be set in a few ways. Either in general if the posts are set to use the theme panel setting https://prnt.sc/y05jpe -> https://prnt.sc/y05k00
Or per post by selecting the post template directly https://prnt.sc/y05krb
So you can set a post template of your choosing, standard or cloud, for the posts you want.
The mobile theme uses its own post template, regardless of the template that is set for desktop. So the mobile theme + AMP posts will not be affected by the template the post uses on desktop.
Thank you!
Hi,
We could take a look at it, you can send us an email at contact@tagdiv.com and provide a link to the website, also admin login. Mention in the email an example of this happening, so we can try the same. Let us know, we will try to help.
Thank you!
Very page has a non amp and amp version
noone are showing up where there used too
There is content and it used to show but not anymore
for instance
https://superbike-news.co.uk/accessories/
As per instruction I made the amp in tagdiv below
https://superbike-news.co.uk/accessories-amp/
But no longer shows
Hi,
AMP seems to work for the pages as well, it is just that the pages have no content. The content that is displayed for pages when the mobile theme is active, will be the one entered in the mobile editor for each page https://prnt.sc/y04xe5
Each page will require content there, or it will be empty in this case.
Thank you!
Hi,
That is correct, there is an option to create video posts with a featured video https://forum.tagdiv.com/featured-image-or-video/
The theme provides the standard, video, audio post formats.
A gallery post format is not available unfortunately.
However, using a standard post template for example one that does not display the featured image, like these ones https://prnt.sc/y04j4o and inserting the gallery at the top of the post content, it will be same as a featured gallery, as the gallery will be at the top of the post. You can still set a featured image for the post, so it will have a thumbnail, but in the post page it will not be displayed using those post templates, the gallery will be first.
Or you can use any cloud post template, as the featured image element can simply be removed from them in the composer.
Perhaps there are gallery plugins that can automatically transform previously created default galleries in their type of provided gallery. That may not work with our gallery element, but default WordPress galleries could be converted maybe. I haven’t tried such plugins however, so I can’t say for sure. Installing a dedicated gallery plugin will allow further galleries to be created with it, but converting older galleries from posts and pages as well, I can’t say if that is possible exactly.
Let us know if you have more questions.
Thank you!
Hi,
You can set this in Layout are the options called “Meta info margin” and “Meta info padding” where you can set the value in px on a module, for example like this => https://www.screencast.com/t/KaJMQSsG -> https://www.screencast.com/t/nKh90fnpq9y7
Hope this helps you!
Thank you!
I’m working in this website: amp.calcioinpillole.com
Let me know how cani share to you confidential info FTP or Wp-admin
Hi,
Please notice that the settings that you make on your website will not be reflected on google page speed instant, for example now your website has those performances https://i.imgur.com/55WYy6d.png -> https://i.imgur.com/DvzP2MZ.png as results your website is quite well optimized.
Thank you!
Hi,
That code is for the last element in the breadcrumbs, for example https://prnt.sc/y031xd It is the name of the post for example, when viewing a post.
It can be removed by editing the cloud post template with the composer, clicking on the breadcrumbs element and then disabling it like so https://prnt.sc/y032pd It is however unusual that the breadcrumbs and specifically that last element from them cause a CLS issue.
Thank you!
