- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello!
First of all, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
The screenshots I uploaded were after I deactivated cache plugins, cleared cache (also from cloudfare) and deleted any mobile page assigned to the blog. Yet, the plugin did not work.
I uploaded an image which was removed i think… i get the error message:
An issue has been encountered while trying to validate your license key
Please reset the key from the System status tab and try to activate it again, or contact our customer support team at contact@tagdiv.com.
If you don’t have a valid license key, you can get one now and continue to enjoy the full benefits of this great product.
nothing works, i already removed the key, cleared cache, tried another key etc. nothing is working, both keys are not working. 🙁
Hello!
If you need to use the Mobile Theme plugin, then all you should do is to install and activate the plugin. Please note that you can not edit it with the Tagdiv Composer.
From your screenshot, I can see that you have a mobile page assigned.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Thank you!
Hello!
Try to reinstall the TagDiv Composer like:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Let me know the results!
Thank you!
Hello,
Please provide the link to your website and a video with the problem from your side.
Please check if you don’t have an object cache in the backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hello,
Indeed, seems you have some errors in console when I hit the mobile menu and search -> https://i.imgur.com/aloyTiN.png
Also, did you use a plugin to optimize CSS / js?
Please let me know if you use extra plugins, if yes, please do a test using only the tagDiv plugins, clear all cache and see if the problem persists.
Thank you!
Hello!
Please clear the cache from your browser and try again.
Check this articles: https://get.momentumdash.help/hc/en-us/articles/360058426853-Momentum-showing-a-blank-page-in-Firefox-
https://swankmp.zendesk.com/hc/en-us/articles/360057232411-Blank-or-white-screen-in-Firefox-browser
Hope that helps you!
Thank you!
Hello, we’ve already tried removing these categories, but it doesn’t change anything (see image:https://recordeuropa.com/wp-content/uploads/2022/05/menu-teste.png).
Meanwhile, we have put them back.
In fact they’ve been like this for months and with WordPress 5.9 we’ve never had any problems.
On the other hand, on the website that we have under development, these categories do not exist as shown in the images that we have already mentioned:
https://recordeuropa.com/wp-content/uploads/2022/05/mega-menu-with-sub-categories.jpg
And the problem remains.
Once again I point out that we have already tried to disable other plugins that may conflict and nothing works.
If the menu is updated, the first time you enter the front end the menu appears correct, but a simple refresh of the page (even without cache) the problem appears again.
You have access to our staging site, please use it if you think it can help you.
Thanks.
Hello!
If they are displaying only sometimes, then it could be a cache issue.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello!
I recommend you to reinstall the TagDiv Composer like:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Let me know the results!
Thank you!
Hello,
Indeed, on your website something is wrong with the link on the image, for me works well https://i.imgur.com/KuwM1mu.jpg -> https://i.imgur.com/BF9NDBr.jpg
Please check if you have the lazy load option, please disable the lazy load animation: https://www.screencast.com/t/O5pfqQdb, delete the cache and see the results.
Thank you!
Hello!
We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there or adjust them to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.
If anyone doesn’t fit as you created, then make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Note: If you want to use version 1 or 2, then you need to deactivate the Mobile theme plugin and see the results.
Thank you!
Hello!
Disable the lazy load animation: https://www.screencast.com/t/O5pfqQdb, delete the cache and see the results.
Thank you!
Hi,
I do all that. Something is strange as when I post the image appears in Facebook, but in preview it does not.
I refreshed all cache and checked all settings.
Hello,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please make sure you have enabled the mobile cache if the plugin has this option
I hope this helps.
Thank you!
Hello dear community, support guys!
I’ve faced with Backend login with 502 error with CloudFlare.
I read this article – https://webpop.io/cloudflare/502-bad-gateway-error/
All was done – Cache cleared, CloudFlare was activated to the Debug mode, Plugins folder was renamed.
Server error log is empty.
But result the same – site with Template (front-end) is working
To enter Back-end is not possible.
Any additional workaround about it?
Thanks.
Could you share your experience how to get access to BackEnd?
After switching to latest newspaper theme, I faced drastic reduction in performance of website, especially the pagespeed and gtmetrix scores. Tried everything, from Autoptimize to different other cache plugins to number of image and other speed boosting plugins. Nothing worked.
Yesterday, after hesitation I bought WP Rocket plugin for 44$ (used some coupon for 5$) and below are is my new performance ( From 40 score on Pagespeed and 28 on GTmetrix):
GTMetrix
https://imgur.com/TiUx3Px
Pagespeed
https://imgur.com/ayyrUIr
Highly recommend any blogger out here struggling for speed.
P.S: You don’t need any plugin (Cloudfare is still recommended) after WP Rocket.
Hi, I purchased and installed the Newspaper 11.5.1 template and uploaded the Gadgets layout. The problem is that no changes made in the template editing will take effect: I uploaded a new logo, translated the element texts, set other colors. However, no changes will be reflected on the front end.
I also have the WP super cache plugin installed.
Can you help me, please?
Thanks Petr
Hi there, I am having similar issues. When using the text with title element the edit content feature cannot load. It shows a loading icon (circle) in a blank gray box with the WP Editor text at the top.
I have cleared the cache, made sure WordPress and all of my plugins are updated and tried the WP editor in a incognito google chrome browser. I have looked into the memory and processing speed with godaddy.com. Everything is normal.
Any suggestions would be great! I am not able to edit any content on my pages that are using the text with title element. It seems that the rest of the website elements and features are working properly.
Hi,
I went through the forum to look for answers but could not.
I was previously running a very old (maybe Newspaper 8) and updated few weeks back. However, after update, the major concern which I am not able to fix is:
Not able to show Mobile theme plugin template on mobile devices. I have removed all cache plugins, purged cache from cloudfare, deleted any mobile page available (while editing home page with tag div composer). Despite that, I am unable to render mobile theme on mobile devices. I am attaching the screenshots as below: (I also tested the results on mobile devices simultaneously)
I simply seek clean and sleek design of mobile theme plugin which was previously working fine. I am not aiming at any customized home pages or those bulky designs, a simple mobile page granted by mobile theme plugin.
Thanks
Hi Anamaria, I’ve experienced this issue with the Mega Menu as well. I’ve just installed 11.5.1, cleared the cache, etc, changed my menus back to what I want, but unfortunately I see the problem still exists – the filtering doesn’t apply as it should. Thanks, Martin
Hi,
This issue seems to be a plugin conflict or a cache issue. Please make a test, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and let me know the results.
Thank you!
Hello,
I think loosing visits and views after deinstalling AMP seems quite normal.
AMP pages are made for speed. Google prefers AMP versions of a website and ranks then much higher than others. Google even caches some of the content to deliver it fast to the visitors.
By disabling AMP your website will not be listed as high as the AMP version, especially if there are many competing websites with the same topic.
A normal mobile version or responsive website can’t be compared with AMP.
Hello,
I saw you have an error in the console when I hit the search button caused by the epoll-wp-voting plugin, please disable it -> https://www.screencast.com/t/eqRabDAvLRof purge all cache.
Thank you!
