- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello,
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello,
Usually, this problem appears from the cache. Is possible can be from the cache that is provided by your host (on nginx server with fast_cgi cache)
Thank you!
Hi,
Normally, without problems, the wp editor is saving the content automatically.
I understand the content isn’t saved, usually, this problem can be when is a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again, also, make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/D3i2ZA7K
Hope this helps you!
Thank you!
Hi,
thank you it worked. I had a problem with the cache.
greetings,
Just wanted to let you know that this likely had something to do with a cached item.
After moving from child theme to parent theme and back again, and then clearing cache, the page loaded normally.
This can be closed.
I have crossed my hands.
There is a strange behavior with my mega menu. When i hover mega menu subcategories this loads only the first (right) subcategory but then all subcategories load the same posts from same subcategory. This only happens when i am not logged in.
I checked the ajax Post request and seems right:
https://anagnostis.org/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=10.3.9.1
I mean that request variable “td_filter_value” has the right subcategory id, that should be rendered in my mega menu, but the response is always the same subcategory.
This is a wordpress site with nginx server and fast_cgi cache.
The strange is that i still have the same site in another domain for test, with exactly the same content and same server settings and mega menu works fine.
Please help. Site is the above mentioned https://anagnostis.org
Hello,
This issue is because you have an older theme version 9.0.1, and the latest version of WordPress(if you have a theme version older, than NewsPaper 10.3.9 and you have the latest WP version 5.6, tagDiv Composer not work). You need to make an update before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/ and check if the problem persists.
Another solution for the moment is to use Enable jQuery Migrate Helper plugin and try this option => https://www.screencast.com/t/WYlKJVLi this plugin may help. Clear all the caches (also the browser cache).
Let us know the results!
Thank you!
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
I have the same problem with images. I have spent more than 10 hours finding out what could be the problem.
I checked cloudflare settings, deleting Cloudflare and getting back on the service, deactivating mobile theme, cache plugin but the problem persists since the last update.
Now I know that this is a bigger issue and that I am not alone!
Definatly, so you know the problem… Do you know anything to fix it? We delete the cache and tried many times…
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello,
Most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
For this error, you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exist.
Thank you!
Hi
Hi yes for sure i cleared the cache but to be sure now I’ve disable the cache plug-in but the problem is there yet.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello,
Looks like the font awesome is loading from cache plugin => https://i.imgur.com/QyoLOjT.png
Make sure that you clean that cache folder.
Thank you!
Hello !
That seems to be an extra parameter. Please try to disable all the plugins except tagDiv ones, clear your cache and check again.
If this does not work, this can be addressed using SEO Yoast plugin: https://yoast.com/help/canonical-urls-in-wordpress-seo/
Let me know the result !
Thank you !
Hello!
Usually this situation appear when you are using the mobile theme plugin and you have set an offset for the latest articles: https://i.imgur.com/vABNCKl.png
Please check this, also try to delete your cache(also from your browser) and let me know about your results.
Thank you!
This is the second time I have had to repair the database to get it working.
When are you going to solve the bug so that it doesn’t happen to me again?
You have no shame!
Reparada (s) ‘wp_cli_scripts, wp_commentmeta, wp_comments, wp_duplicator_packages, wp_itsec_bans, wp_itsec_distributed_storage, wp_itsec_fingerprints, wp_itsec_geolocation_cache, wp_itsec_lockouts, wp_itsec_logs, wp_itsec_mutexes, wp_itsec_opaque_tokens, wp_itsec_temp, wp_itsec_user_groups, wp_links, wp_mailster_actions, wp_mailster_form_fields, wp_mailster_forms, wp_mailster_forms_lists, wp_mailster_links, wp_mailster_lists_subscribers, wp_mailster_queue, wp_mailster_subscriber_fields , wp_mailster_subscriber_meta, wp_mailster_subscribers, wp_options, wp_pac_products, wp_pac_results, wp_pac_scans, wp_postmeta, wp_posts, wp_redirects, wp_social_users, wp_term_relationships, wp_term_taxonomy, wp_termmeta, wp_terms, wp_tm_taskmeta, wp_tm_tasks, wp_usermeta, wp_users, wp_wc_avatars_cache, wp_wc_comments_subscription, wp_wc_follow_users, wp_wc_phrases, wp_wc_users_voted, wp_wfblockediplog, wp_wfblocks7 , wp_wfconfig, wp_wfcrawlers, wp_wffilechanges, wp_wffilemods, wp_wfhits, wp_wfhoover, wp_ wfissues, wp_wfknownfilelist, wp_wflivetraffichuman, wp_wflocs, wp_wflogins, wp_wfls_2fa_secrets, wp_wfls_settings, wp_wfnotifications, wp_wfpendingissues, wp_wfreversecache, wp_wfsnipcache, wp_wfstatus, wp_wftrafficrates, wp_yoast_indexable, wp_yoast_indexable_hierarchy, wp_yoast_migrations, wp_yoast_primary_term, wp_yoast_prominent_words, wp_yoast_seo_links, “wp_yoast_seo_meta table (s)
Hello !
Might this be a caching issue. Please make sure that your cache is clear and all the requirements are accomplished as in our guide here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
I understand this
If you are using mobile theme plugin you will need to recreate your pages in the mobile editor in order for them to be shown. The mobile editor will not render shortcodes !
I have turned off the mobile theme and amp. So at least visitors can read the content. Pages were created with the supplied theme’s tag div composer. Why is it that the home page displayed perfectly with mobile theme and amp and it is a page created with tag div and yet any other page would not display? Speed/poor performance is an issue with this theme (documented elsewhere)and even while employing the recommended wp-cache and settings, and other tweaks page load issues can be attributed to the coding of this theme. Server is a newer VPS running php 7.4 and redis and yet page loads are horrendously slow on desktop (and now mobile).
Hello!
Please make sure all your links have https and not http.
Clear your cache and try again.
Thank you!
Hello,
This problem can be from the cache plugin. I suggest you use the WP Super Cache plugin.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope this helps you!
Thank you!
Hello @ALEXLENGHEL!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also, make sure you have the latest version of our theme and plugins.
Thank you!
Hello!
It seems you have an uninstall plugin missing (search also about Standard pack plugin).
So, please make sure you have all TagDiv plugins installed and activated.
If you are sure you have all plugins active and installed, then please clear your cache and try again.
Thank you!
Hello!
I checked the website and it seems alright. All images are displaying correctly in all browsers. Did you manage to solve the problem? If not then please clear all your cache also from your browser and try again.
Thank you!
