- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hi,
Please check if you use the last version WordPress 5.6 with a last theme version Newspaper 10.3.9.1 and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, try to deactivate ALL plugins except tagDiv ones, too if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If it is still a problem, please send us some screenshots.
Let me know the results!
Thank you!
Hello!
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.
Thank you!
Hello,
If you don’t have the button, it means you are using a standard single post template, and you can change the line height from Theme Panel -> Theme Fonts => Post content => https://www.screencast.com/t/ug7GSMdv
Also, I understood the problem about the theme panel option was from a cache file from your server.
Also, warnings/errors can be fixed using the mobile theme plugin or mobile page.
Thank you!
Hello!
First, make sure that our theme and plugins are up to date.
If you have all updates done, then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
In the future, please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.
Note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you!
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the result !
Thank you !
Thank you. How it’s possible to see if i have a plugin cache? And how I could guess the plug in? There is also another problem, with a post that is vanished. Is a post dated the 29th of january. I’ve also shared on Facebook. But is vanished. Is not in the recycle bin … I don’t know where is gone
Hello!
I checked your website and it seems working well. The images show up in my case on your website. You could clear your cache and try again.
Also, I observed an issue on your website homepage which is displaying like mobile theme layout. This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello !
Please provide a link to your website in order to inspect. Also You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I’m trying to edit translations from; Theme panel > TRANSLATIONS > Translations.
After I entered a word/words on a box/boxes and clicked the SAVE SETTINGS button, the loading indicator will never stop.
Here’s some info;
– Newspaper Version: 10.3.9.1
– Using Japanese for default WordPress language
– This happens whether I type alphabetic characters in the box or Japanese characters
– I don’t use WP Super Cache and WPML
Is there any way to solve this?
Thank you!
Hi,
Does this problem appear only for a specific page or for all of them?
Also, make sure that you are using the last theme version, Newspaper v10.3.9.1 and last WordPress version 5.6.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.
Let me know the results!
Thank you!
Hi,
I see that the post count is not working, this can be a plugin conflict, or you use a cache plugin and this option is not enabled -> https://forum.tagdiv.com/newsmag-ajax-views-count/
Also there were no changes for the post vide in showcase of the article https://prnt.sc/yor67q , usually this is a plugin interference.
Thank you!
OK, sorry for bothering… I fixed this by entering YouTube API stuff.
So I am not sure how to change it but now it works properly at least 🙂
An awesome theme, thanks for the good work!
The JSON error might even be because of the AMP conflict with my cache plugin? I might experiment later but for now I am happy everything is working.
Hello! I am concerned about the slow loading speed of the site https://ladyinfanta.ru/ when the AMP plugin is installed, the loading speed of the mobile version is 80 and the images of the records are not loaded on the home page in the mobile version. I installed the WP Super Cache caching plugin (with recommended settings) and Autoptimize. The Autoptimize plugin gets a cache very quickly and has to be cleaned. Tell me what I’m doing wrong? Help please))
I managed to get the images back by disactivating AMP plugin, and refreshing cache.
Doesn’t WP fastest cache work similar to AMP? The automatic google adds seem to work fine.
I would still like to ask how to change the video popup on the front page, couldn’t find that. Thanks again!
After an unsuccessful attempt to update the theme I had to restore a client website http://www.serrespost.gr from a plesk backup. Since then the mobile theme does not work and I get a message :
——————————————————————–
This version of the tagDiv Mobile Theme plugin is not supported by the current activated theme!
Please make sure you’ve updated the theme properly! Follow this guide.
——————————————————————–
The theme version I use is the NewspaperVersion: 10.3.2 and the mobile themes I tried are versions 1.1 – 1.3 and the latest mobibile theme. I haven’t tried the 1.2 because I don’t know where to download. I faced the problem once again in the the past when, again, I tried to update the theme and I had to restore form backup. That first time I managed to solve the theme updating the mobile theme but this time I cannot find a solution.
I would appreciated if has a possible solution. Also, can I download from somewhere the mobile theme version 1.2 ?
Here is my status report:
Theme config
Registration key i 0a59519b – **** – **** – **** – 31b6b925c86e Reset key
Theme name i Newspaper
Theme version i 10.3.2
Theme database version i 10.3.2
HTTP channel test wordpress
Installed demo i Default – demo ID: default | install type: full
php.ini configuration
Server software i Apache
PHP Version i 7.3.26
post_max_size i 8M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 30 – the execution time should be bigger than 60 if you plan to use the demos. To see how you can change this please check our guide here.
max_input_vars 1000 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress. To see how you can change this please check our guide here.
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://www.serrespost.gr
WP Site URL i https://www.serrespost.gr
WP version i 5.6.1
WP multisite enabled i No
WP Language i el
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
Hello!
Your footer on mobile looks like this: https://www.screencast.com/t/zhMIIEqw ; on desktop: https://www.screencast.com/t/J5Q78yuAcB
Please delete your cache and try again.
Thank you!
Hello there i have some issues with my website.
1.So when i post a new article on my website i realized that everytime i post a new article website page load time takes longer than normal on both mobile/desktop. I have WP Cache plugin activated. Normally when i reload page it loads under 5 seconds or click on a post it takes less than 5 seconds.
2.So i understand that theme has different image size(thumbnails) for each blocks. When i upload a thumbnail it automaticlly crop from some point. So im asking if theres a way to automaticly crop thumbnails correctly (a code or something) like for example when u wanna show your thumbnail smoothly on desktop and on mobile.
This is my website: neneden.co
Thank you
Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
You can try and remove and re-install the tagDiv Composer plugin.
Also, we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Hope that helps you!
Thank you!
Hello!
This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello!
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
For this error you can check our guide also from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.
Thank you!
Dear Vlad, the problem with the wrong image-sizes is a Gutenberg Bug. I solved it yesterday. If I use a classic block for uploading, the picture has the right size in the browser and there is a placeholder for the image.
I have deleted Ezoic and so the webpage is fast as it was before and also the weird cache problems are gone.
Greetings Kathrin
Hi, Vlad!
I took the same piece out of my code (https://paste.pics/BIFMG), but got no results:
– The console warning is triggered (as seen in this screenshot: https://paste.pics/BIFKO)
– and the element is still being loaded in the front-end of the site: https://paste.pics/BIFLN
As always, after editing the code, I flushed all caches: cdn, server, plugins, browser…
Is there any other code/place to edit out?
Hello @Alehache!
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.
Thank you!
Hi Vlad,
I desactivate all the plugins, except those from TagDiv. I do not use Child theme. All cache has been cleared.
I still get images served like this : width=”1200 height=”680″
