- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
I recently bought Newspaper theme and while I like it there are 2 problems I am facing:-
1. I am not able to delete the empty columns which keep piling up. I saw similar posts on the forum but none of the solutions works for me. There is no right click or drag and drop option that appears. Neither is there a delete button when i click on the row.
2. My mobile theme shows on desktop and vice versa randomly. It lasts for few minutes and is a minor irritant but can be awkward for site visitors at times. I can’t do anything with cache as my site is on wordpress.com and they have their own caching mechanism.
Please help. I had mentioned the second problem within a similar topic yesterday but haven’t heard from anyone till now. My site is sabysworld.com.
Hello!
If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.
If this problem is still there, then you can look for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using cache plugin, deactivate them, clear all cache and try again.
Let me know about your results!
Thank you!
Hello,
As I know the 500 errors are internal server errors, you’ll need to make some investigations, below are some links that hope it will help you:
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also, make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello !
Unfortunately from our experience WordPress.com can be a tricky host. You will have to let them know that you are having this issue. Unfortunately without a proper caching solution we cannot find a way to fix this. Also cache is affecting you in more ways not only theme side.
Thank you !
Hi,
Bud i dont have any Cookie plugin running and still getting this popup. i did clear cache and removed all cookies.
i did turn off al plugins accept the theme end still the pop-up. Can a clean install of the theme work ?
Hello,
Yesterday when I checked your website it was set the mobile theme, maybe it was from the cache.
I checked and seems you have ads on mobile view => https://www.screencast.com/t/br0MdwyZMKo8 but sometimes it looks like you have errors from google ads => https://www.screencast.com/t/blZ8Vnlx
Thank you!
Hello,
Another solution for the moment is to use Enable jQuery Migrate Helper plugin and try this option => https://www.screencast.com/t/WYlKJVLi this plugin may help. Clear all the caches (also the browser cache).
Let me know the results!
Thank you!
Hello!
Please do a backup and an update for the theme and plugins.
Make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ;
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results!
Thank you!
Newspaper V 8.6
WordPress V 5.6
Hi,
For some reason, we are not able to access TD Composer anymore. When trying to edit pages with it, the Composer just keeps loading. No error message is displayed.
We have tried to solve this in several ways:
- cleared cache, cookies, browsing history, etc.
- deactivated plugins (except the tagDiv, of course)
- reinstalled TD Composer
- restored backup from a couple of months ago
- followed instructions from forum.tagdiv.com, namely solution no. 2 (Host limitations):
<IfModule mod_headers.c>
Header always append X-Frame-Options SAMEORIGIN
</IfModule> - also checked the memory limits from point no. 4 (Memory allocation problems) – everything seems to be as it should
etc.
Unfortunately, none of the above resolved the issue.
Hope you can help us with this problem. Thanks in advance!
Hi
I am facing the same issue. Mobile version randomly appears on desktop and vice versa. It resolves in few minutes but is a minor irritant and maybe a put off for site visitors. Problem is I can’t configure the cache as my website host is WordPress.com and they manage their own cache. Installing my own caching solution is not recommended there. Is there any other workaround?
Because when all plugins are running we ar getting this popup showing almost every reload of the page.
Now i had all plugins off exept the theme files. cleard the cache, and still it pops-up now not every reload this time if accept it.
where is this code comming from and how to get rid of it. Im using complainz for cookie consent.
Hello!
This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello!
Weird! This should be working well. The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using cache plugin, deactivate them, clear all cache and try again.
Also, try to update our theme and plugins.
Hope that helps you!
Thank you!
Hello @Defense92!
I checked your website and it seems to work, check this: https://www.screencast.com/t/GfSzrljf6
Please try to delete your cache in order to solve your issue.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Hello!
The issue can be from a plugin conflict or unused files, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi RandomLeeKind, for me your website is display the YouTube videos https://i.imgur.com/IdK5m7b.jpg
Hi Imran, I just tested on my install and for me is working, please make sure that after you set the api key you clear all cache (if you use), also let me know the way you set the the videos and make sure that you do not have other plugins that are interfering with the theme.
Thank you!
Hi,
Now I understand about what you say. This problem is happen when you are login and test the website, because it can be a cache problem, also if this is not the case, the text is not displaying because some times the opacity is not changing from 0 to 1;
What you can do is to try a custom css https://i.imgur.com/Zn7OQBm.jpg
Set the css in theme pane> custom code> css and the text will be visible all the time.
body .td-post-template-6 .td-post-header {
opacity: 1!important;
}
Hope it will help you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello !
This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ;
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using cache plugin, deactivate them, clear all cache and try again.
Also, in our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y
Hope that helps you!
Thank you!
Hello!
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, take a look here: https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/#preload-newspaper-theme-fonts
If you tried all these steps and still the problem is not solved, then you can contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Hope that helps you!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using cache plugin, deactivate them, clear all cache and try again.
Also, remove the image from settings and upload again.
Let me know about your results!
Thank you!
