Search Results for 'cache'

Hi,

Please make sure that you have installed the last theme version, Newspaper v10.3.9.1 and was installed according to our guide from here -> https://tagdiv.com/how-to-install-newspaper-theme/

If the problem persist:
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

Let me know the results!
Thank you!

Hi,
1. Normally there should be no problems, unfortunately there are other few users that reported this problem our developers are investigating this problem to see in which situation is appearing.
2. Problem with Complianz plugin, now this is not a tested plugin, but if is still indicate problems with jQuery, then you can try the Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
Thank you!

Hello !

Can you confirm that all your cache has been cleared ? And can you provide a link to your website ?

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

HI,
What I can suggest to try, that may fix the problem is to use a plugin, Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
Thank you!

Hi burak911, if you have WP 5.6 please make sure that you are using Newspaper v10.3.9.1 this should fix the problem. If not, another way will be to use a plugin as Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
Hope this will help you!

Hi ozgunminare, you said in the first reply that you must clear the cache https://i.imgur.com/LMYLYSI.png therefore you have a cache, maybe is not a plugin, but is a cache that maybe do not recognize the mobile page when is saved to clear the cache and you need to do it manually.
To can test this, disable that cache and make a new mobile page, then test it in mobile to see the results.
Also provide a scree with mobile page and a link to that mobile page to check it to.
Let me knw the results!

Hi u2them and msheldon, if you are using Newspaper v10.3.9.1 with WP 5.6 it should work, at list for me is working.
What I can suggest is to make sure that you do not have any plugins that are interfering with the theme and WordPress options.
Another way will be to use a plugin as Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
Hope this will help you!

Hi,
I just inspected those posts and is look that you have some images that can not be loaded -> https://i.imgur.com/iL6NgU7.png and there is a long time waiting for them.
Is possible to be from the cache plugin that you are using or from some image optimizer plugins.
Please check this and let me know the results!

Hi jfox20, if the problem was not solved after you updated to Newspaper v10.3.9.1 and you clear all cache, please make a full backup and send as and email with the details from my above reply, and I will check the problem.
Thank you!

Hello @SHAM!

You will have to first start looking for a plugin conflict because it seems an issue.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you!

Hi AlbertoJR, if you are referring to the view count form our theme. The real and unique value for your visitors is given by Google Analytics. Our post view counter will count any post-visualization, even if the post is visited twice by the same person.
Also if you are using a cache plugin you must have this option enable https://forum.tagdiv.com/ajax-view-count/
The filter will not affect the post vie counter, but is possible that the views for those post to increase and be in top also a new post starts from 0 with the view count therefor will not be display in that bloc with the 7-day most popular post filter.
Thank you!

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello!

I checked your website and it seems you have some issues down there.
You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you!

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones and AMP, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hi,
Are you referring to this -> https://i.imgur.com/50Zmk5V.jpg this can be from cache plugin, please clear all cache and check the results.
If this is not what you mean, please let me know!

Hi great1212, so the problem with the preview is still persisting, please make a full backup and try only please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem still persists, please send us an email at contact@tagdiv.com and include wp-admin, cPanel and the link of this thread. I will investigate the problem.
Thank you!

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Is this something that comes out of nowhere ? Or can we follow some steps in order to reproduce it ?

If this is gone after clearing the cache it sounds like you have a caching issue. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please note that themes don’t do this. You can have either a caching problem , someone may hacked your website, a plugin conflict reverts your theme. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !