Search Results for 'cache'

Hi,
Please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, disable them, clear all cache and try again.
Let me know the results!
Thank you!

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hi,
Is possible to be from be from firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this will help you!

Hi,
This problem appears only for a specific page or for all of them ?
Also make sure that you are using the last theme version, Newspaper v10.3.8 and last WordPress version 5.5.3.
Please make sure that you do not have a plugin conflict. Please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!

Hi sirsly,
Please make sure that you do not have a plugin conflict. Please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also anther thing that you can try is to disable tagDiv Composer and cloud library, delete them and reinstall the plugins again, but this only after you checked the plugins for conflict.
Thank you!

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please make sure that you set it properly as you can see in our guide here: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Hello @cypresshill !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hi,
1. The Instagram and Facebook announced that the embed option will be break -> https://wptavern.com/upcoming-api-change-will-break-facebook-and-instagram-oembed-links-across-the-web-beginning-october-24
2. This problem can be from cache plugins, you have two version of mobile cached and sometimes is possible to be deliver the wrong cache.
For the moment we tested only WP Super Cache with those settings -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ and this seems to work correctly.
Thank you!

Hi,
Indeed for you seems that the view counter is not count, is just like when you have a cache plugin, but this option is disabled -> https://forum.tagdiv.com/ajax-view-count/
A suggestion is to make a test only with theme plugin to see if there are no other plugins that are interfering with the theme. It may be from cache plugin.
Thank you!

Hi Rohit@3023, the only option that can do this is if you upload images in media, then the theme will create thumbs -> https://forum.tagdiv.com/theme-thumbs/
But also problems like this was reported by users that use some cache plugins, therefore please check to see if you do not have other plugins that fill the space from your host.
Let me know the results!

Hi ThomasMaes, normal this should work without problems, please make sure that you do not have a plugin conflict. Please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also with tagDiv Composer, you can change the z-index -> https://i.imgur.com/EeRezUU.jpg
If there is still a problem we can take a look if you can provide via email a link for your website.
Thank you!

Hi,

Please ensure that the General Modal Image setting is enabled. Also, if you have installed some untested plugins, please remove all of them, clear all the caches, purge CDN file and check the results. Also, ensure that you have setup Link to Media File from here -> https://www.screencast.com/t/trp0Y8aaV

Thank you!

Hi,

Please ensure that the General Modal Image setting is enabled. Also, if you have installed some untested plugins, please remove all of them, clear all the caches, purge CDN file and check the results. Also, ensure that you have setup Link to Media File from here -> https://www.screencast.com/t/trp0Y8aaV

Thank you!

Hi,
Please check t see if you our your host have some security module or a firewall to block the theme plugins to use the wp editor.
Please make sure that you do not have any conflict plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ -> https://i.imgur.com/sgRIp4L.png
If the problem persists send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!

Hello !

Unfortunately this is not something we see a lot. Take a look and make sure to first check for security breeches, maybe look for a security plugin in order to prevent someone to break into your website. Also start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the result !

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Hi,
This situation appear when you are using the mobile theme plugin and the cache plugin that you have do not has options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope this will help you!

Hello !

I am sorry for misunderstanding !

Please make sure that your CDN is set up as in our guide here: https://forum.tagdiv.com/cloudflare-cdn/

Also litespeed with wp super cache is not something that we have tested unfortunately.

Thank you !