- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello,
Please clear the cache a few times and make sure that the settings are saved.
Have a great day!
Hi team, our site has updated to latest version of Newspaper theme, and it has caused problems with the website header.
Site: https://whitsundaynews.net.au/
Previous header per archive.org: https://prnt.sc/VVH6Hum4pdba
Current header after update: https://prnt.sc/GzMh7fppa3J9
When I try to edit the header area via TagDiv: https://prnt.sc/XoZDOyoqC8yD
What I have done to troubleshoot:
Re-downloaded header and re-installed.
Cleared cache server and client side.
Removed serverside caching completely.
Checked in file structure in cPanel for any notifications of errors in the log (none found).
The tagdiv editor does not seem to be working within the editor anymore. When I click on a column area and try to add a new block element, the block won’t add in. Nor can I click to edit the code shown within the columns. https://prnt.sc/mJGCzNRp-kZR
When I preview the page and check the network cascade, there is 1 jpg with a 404, but everything else is 200. https://prnt.sc/y01OD1uPpnbO
I’m hoping you can assist!
Not only plugins are the most important, but I will implement your template on the site, tell me what plugins you recommend from the basics to the first installation to achieve 100% of seo and speed what the template allows. I currently have Lite speed cache, rank math. I care about speed, so something for pictures and SEO.
After changing the settings in the background, it prompts that it has been successfully changed, but after refreshing the page, it is found that the change is still not successful. Please note that I am using the litespeed environment and the litespeed cache plugin.
Thank you but what about the mobile theme? I deactivated amp, cleared all caches and the result is still the same.
Hello,
Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
Hi I tested the user registration form but is not working.
I’m using menu login, which goes to login/register page when I click register.
On the settings>”Anyone can register” is checked and I have tried all user roles (subscriber, author, owner, contributor) and none of them work.
Opt-in Builder option for page is set to “login/register” page also.
I cleared cache, did hard reload and cache and I also used another browser in private mode. Still not working.
After completing registration form I click “register”, nothing happens.
The mobile theme os has serious issue of caching. I even deleted the cache plugin wprocket, delete cache files from the server and still it shows the older version for the mobile theme.
Hi all,
I am using newsmag with movile theme and amp and have cache plugins like wprocket. I tried clearing all cache including varnish cache, wp rocket cache, cloudflare cache but the mobile theme is still showing old version of my site and i am not able to know how to fix this. Please help to have the mobile theme clear its cache everytime a post is published or changes are made.
Site: androidcrunch.com
Hello,
Did you have configured your cache plugin?
We can take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
Hello,
Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
Hello,
Yes, you need to create a mobile page: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/. Also, please enable mobile cache from your cache plugin to avoid the issue of having the mobile page on the desktop version.
Thank you!
Hello,
Now, the mobile version is also displayed on the desktop. This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, you can check this https://i.imgur.com/Es7nHNh.png
Thank you!
I use wp super cache and autoptimize.
Hi,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, you can check this https://i.imgur.com/Es7nHNh.png
Also, this issue can be caused by some options that you have configured for the plugin can cause the issue.
Thank you!
Hello,
You have the mobile theme plugin activated; please deactivate it and clear the cache.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello,
Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
Sorry but no, there is not change. Cleared cache on Safari and di everything like that and still no improvement. Screenshot taken just now.https://imgur.com/a/nvNwhpv
Hello!
Delete all the cache and try again in an incognito tab.
Thank you!
Hello!
There seems to be a border. Check in the tagdiv Composer in the CSS tab of the element.
Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
I will check and try to help you as soon as possible!
Thank you!
Hello!
Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Thank you!
Hello Anamaria – thanks for this. I have deleted the page cache in Super Cache several times and had my host disable and re-enable object cache in the wp-config.php file. No file called “object-cache.php” exists in my WP. I still cannot hide any Flex Block 1 article.
Ad Box and Button elements are hiding fine. Flex Block 1 will not. I cloned one of my Flex Block 1 articles and changed it to Flex Block 3 – it hid fine. Is there a problem with Flex Block 1?
Thanks
Mark
Hello!
It should interfere there somehow. Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again. Please get in touch with your host and ask about this issue.
Thank you!
Hello,
I just checked, and this works well, so there is another issue. You have a plugin conflict, or you have an object cache, so please clear the cache and CDN a few times https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hello!
I tested it on my end and did not encounter this issue.
Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you
I will check and try to help you as soon as possible!
Thank you!
