Search Results for 'cache'

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Hi,

Please make sure that this is not a plugin conflict, please clear all cache and deactivate all non them plugins and try again.

Thank you!

Hi,

Is possible to have a plugin like google fonts css, please deactivate this plugin, clear all cache and try again.
If the problem is still there pleas deactivate all non theme plugins, clear all cache and try again.

Thank you!

Hi,

After some investigations, I noticed that symbol comes from your Article Inline Ad section, as you can see here -> https://www.screencast.com/t/cRL0stI3HPsE Please check the code from that section in your theme panel and change it to another valid one, clear all the caches, purge CDN files and check the results.

Thank you for your understanding!

Hi,

1. Please make sure that you have install the theme like in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Try to install it via FTP.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

2. I check this problem, and is look like there is some css style that override the default css, please use this custom css to fix this problem
.tdm-header-style-2 .menu-td-demo-header-menu-container{
margin-left: 62px;
}
Set the code in Newspaper>Theme panel>Custom code>Custom css

3. You can adjust the height/space above/below the news thicker using the tagDiv Composer -> https://www.screencast.com/t/0ZysxuMh

If there is still a problem, please provide me some more details, some screenshots or a link were I can insert those problems.

Thank you!

Hi,

Please try this custom css
div.jetpack-likes-widget-wrapper:nth-child(3) {
display: none;
}
Please clear all cache after you set it in theme panel>Custom code>Custom css

Hope this will help you better!
Thanks

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check if the WP-debug is set to false in the WP-config file, then check if the warnings are removed.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem please provide some more details and some screenshots.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check if the WP-debug is set to false in the WP-config file, then check if the warnings are removed.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Usually when you are on desktop and you are redirect to a mobile version of your website it is a cache problem, I would suggest as a first step to clear the cache then deactivate the caching plugin temporarily. Then check if the problem is solved.
The WP Super Cache is one of the plugins that was tested with our theme and was fully suported by our theme; this is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
How to use WP Super Cache -> https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

The Gutenberg is now the new WordPress editor and this will be use as default when you make a new post, if you want to use the element classic from Gutenberg you need to add it -> https://www.screencast.com/t/TUwQI76tbNNM or you can install the classic editor plugin and replace the Gutenberg https://ro.wordpress.org/plugins/classic-editor/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Hi,

1. Yes if you want to have the desktop content on your mobile version you need to use the “AMP” option from mobile theme.

2. You can check all those boxes, like in our documentation -> https://tagdiv.com/amp-newspaper-theme/ , by default are checked only few because more customer want to have in special amp on posts or pages.

3. We recommend to use WP Super cache,

4. All existing post/page will be automatically make amp if the box for those are checked in Map> General -> https://www.screencast.com/t/FL2E6AOwd6 -> https://www.screencast.com/t/QL0m2LL5Zq

5. If you are not using mobile theme with amp you can choose the native and paired mode for amp -> https://www.screencast.com/t/ScLq4L47td and the ‘validated urls’ and ‘error index’ will appear again, unfortunately those two options need a template for amp version and our theme do not have one, that’s way wee recommend to use only the classic mode -> https://www.screencast.com/t/G994kkdcnZ if you have mobile theme activate this will automatic handle the ‘validated urls’ and ‘error index’.

Thank you!

Hi,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CND files and check the results. If the problem is still there, please let us know.

Thank you!

Hi,

The WP Super Cache is one of the plugins that was tested with our theme and was fully suported by our theme; this is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
How to use WP Super Cache -> https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Usually this errors appear when you have an cloud element from tagDiv Cloud Library and you deactivate this plugin, usually this is fixed by activate the plugin.
-> https://www.screencast.com/t/j9Khfou9dzs

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem please provide some more details and some screenshots.

Thank you!

Hi,

The articles on mobile is display twice because in the grid is set the last featured post, in below are show the latest articles and that post is one of them.

The view on tablet is cause by a plugin conflict, usually is from cache plugin.

Thank you!

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ It is possible that when you activate the Storefront theme to be created some transients and when you roll back to Newspaper theme, appears some these errors. Try to clear all of these according to the following useful guides from here -> https://www.wpbeginner.com/plugins/how-to-manage-and-delete-transients-in-wordpress/ -> https://isabelcastillo.com/delete-all-transients-wordpress.

Hope this helps!

Thank you!

Hi,

Usually when you are on desktop and you are redirect to a mobile version of your website it is a cache problem, I would suggest as a first step to clear the cache then deactivate the caching plugin temporarily. Then check if the problem is solved.

Thank you for your understanding!