Search Results for 'cache'

Hi,

The 505 error would be related to the server
– https://en.wikipedia.org/wiki/List_of_HTTP_status_codes
You could check similar topics in the WordPress forum if the problem is still present
– https://wordpress.org/support/topic-tag/505-error/
– https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/

Also please try to deactivate all plugins that are non-theme, clear all cache and try again.

If there is still a problem please provide some more details and some screenshots with the problem.

Thank you.

Hi,

Please make update to the theme and clear all cache, after that try again.

Thank you for your understanding.

Hi,

Our server was down for some changes, and after we turn it on and we clear cache to our live demo the Instagram worked, this was in our case ( in some cases the theme can not get the data from Instagram, in other cases are some conflicts with others plugins ).
You can make a full backup first, and if you are not comfortable with sending an admin/login you can change the password after we fix the problem, or you can create a user with admin role and delete it after we fix it.

Thank you for your understanding.

Hello,

You can add the rel nofollow a single time and it will affect all social networks where the function I pointed out is used. Simply add
rel=”nofollow”

like so: https://www.screencast.com/t/ukMdKD57L
For speed up AMP page, you can try to optimize your website

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.
After that clear all cache and try again, if there is still this problem please deactivate all plugins and activate one by one to see if is not a plugin conflict.

Let us know the results.
Thanks.

Hello,

After you update the theme, you also need to update the plugins as they will not update automatically and the theme will deactivate the theme plugins if detected as older versions.
Please use this guide to update your plugins: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

There are however cases where the old version of the plugins is still provided from the cache and because of this the theme is unable to update the plugins. In these cases you have to manually go in via ftp and delete the plugin from the wp-content/plugins folder and then place the new version of the plugin manually as well so it will not be grabbed from the cache.

Thank you!

Hi,

Please make update to the theme to the latest version, clear all cache and try again.
If there is still a problem let us know.

Thank you.

Sorry but we can only recommend wp super cache and these settings:
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide the CPanel access for more further investigations.

Thanks for your understanding!

Hello,

We experienced this issue as well and it seems you have to refresh the page once after you apply the page builder + latest section. Simply save the page and hit ctrl+shoft+r and the post loop settings will be back in their place.
It is a browser cache issue.

Thank you!

Hi @renrico,

If you have some problems with Instagram please try to clear all your cache and try again, if there is still a problem please let me know.

Thank you for your understanding.

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

If you seek to increase your page loading speed, please follow these guides:

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

We also recommend this Cloudflare configuration
– https://forum.tagdiv.com/cloudflare-cdn/

For speedbooster you can disable the compatibility check like so:

https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hi,

Please clear all cache and try the settings in Newspaper>Theme panel>Template settings>Force full width and stretch the header menu
https://www.screencast.com/t/uOcXPUtovywS

If there is still a problem please provide a link were I can inspect the problem.

Thank you.

Hi,

Please clear all cache and check the settings from Theme panel>Theme color
https://www.screencast.com/t/4Q4sTcrDj
Results -> https://www.screencast.com/t/ojN6Dg6C
If there is still a problem please provide a link were I can inspect the problem, in this way I will be able to provide you the right answer.

Thank you.

Hi,

Please try this, deactivate all your plugins as a quick test, leave only theme plugins active. Clear the cache again and check if this solves the problem.

If there is still a problem, send us an email at contact@tagdiv.com with admin login, so we can take a look at it.

Thanks

Hi,

Looks alright to me at the moment – http://prntscr.com/lw0fw0
Maybe it is a problem with your browser, clear the browser cache or test with a different one.

Thanks

Hi,

Please try to clear all your cache and try again, is possible tat when you are logout to see the version of website from cache, not the current version ( when you are login the cache is not apply ).

Thank you for your understanding.

Hi,

You can try to optimize better your website.
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/

And see if the problem is still there.

Hi,

Please check this articles about:
Are Text to HTML Ratios Important?

You can try to optimized your website performance, in this way the text/code size will decreases

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/

Hope this will help you.

Thank you for your understanding.