Search Results for 'cache'

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simchris
tagDiv Member

If you just updated to WordPress 6.5, try doing hard cache clear in browser. We had jquery error when trying to set a shedule date, clicking on the date nothing would happen, so could not schedule anything. Took us a while to note something changed with jquery and java in latest WP.

a) in Chrome hit shift + F5 to reload admin page without cached JS files
b) do “save permalinks” in main WP settings to clear some transients

Not theme related as far as java weirdness we were getting. Might not apply to your issue.
(I don’t work here)

ausar
tagDiv Member

Thanks. It was the cache.

Arsenio Spadoni
tagDiv Member

In fact, the Mobile Devices support flag is missing in WP Super Cache. Now everything works fine, thank you very much!!!

curistorian
tagDiv Member

Hi – yes, they are saved in theme panel > translations.
I am using the WP Super Cache plugin.
I have cleared that and my browser cache several times.

Anamaria
tagDiv Staff

Hi,

Are The settings saved in the theme panel -> translations?
Did you clear the cache? What cache plugin do you have?

Thank you!

Anamaria
tagDiv Staff

Hi,

Please clear the cache for a few times because the translation is applied -> https://i.imgur.com/VDlTRBv.png

Thank you!

curistorian
Participant
#0

Hi – I am trying to change the heading text on the checkout page. I have changed it in “Translations” on the theme panel but the change is not reflecting on the site. I have tried deleting cache etc.

Anamaria
tagDiv Staff

Hi,

Do you have multi-site? Did you enable this option in the cache plugin -> https://i.imgur.com/bPJdVDI.png?

Thank you!

Arsenio Spadoni
tagDiv Member

As you can see in the video, sometimes the correct mobile version is displayed (blue band and Google ads), other times (randomly) the desktop version is displayed (gray band). It’s not clear why. The site uses WP Super Cache.

Bettina
tagDiv Staff

Hello @ausar!

Please make sure this option is unchecked: https://app.screencast.com/KsCtwhGu0XpS5
Also, choose to show the date from the Layout tab and it should display the published date and not the modified date. Please check in your frontend after saving these settings. Clear all the cache and try in an incognito window as well.

Thank you!

Anamaria
tagDiv Staff

Hello,

This is how your mobile version looks: https://we.tl/t-u4Sam1iyPG. Did you enable the option for cache for mobile?

Thank you!

PIF21
tagDiv Member

Hi,

By cache tools are you referring to caching plugins? We don’t have any. It’s not a browser cache issue. I cleared the browser and used a different browser–the problem still exists. Now the dot next to the author profile widget is missing in all the articles. Is there anything that I could delete and reload?

  • This reply was modified 2 years by PIF21.
simchris
tagDiv Member

I would wait for WP 6.5.1 as we had some notable issues with other themes, woo commerce, and caching. On one site, we were unable to schedule posts – two uninstall/reinstall, and then tried simply hard clearing cache(s) including browser cache for the admin pages. That cleared it – was basically getting jquery errors with the post admin pages. Not this particular theme. No issues with the ‘sister’ theme, Newsmag, but it’s a bit lean. We are holding off on any more updates across our news network until WP 6.5.1.

(I don’t work here; just some feedback.)

smartjockz
Participant
#0

Everytime I clear my cache the default theme logo goes back up on the website instead of the words of the new company

Bettina
tagDiv Staff

Hello!

Please deactivate, delete, and reinstall the tagDiv composer plugin from Newspaper plugins and clear all cache. Check out this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

I hope that helps you!

Thank you!

Roman
tagDiv Member

Hello, Bettina.

Cleared the browser cache, cleared the CDN cache, disabled the CDN. The situation has not changed, the switches from the theme panel settings do not create a result.

Sent a letter on contact@tagdiv.com

Thank you.

Bettina
tagDiv Staff

Hello @Roman!

I see that you use standard default templates, so it should work from the theme panel settings. Clear all the cache and make sure there is no caching issue.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– please provide a video or more information about the issue
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
You should update the theme and plugins too.
Please execute these steps:
1. disable TagDiv Composer & Cloud Library
2. uninstall(delete) TagDiv Composer & Cloud Library
3. install TagDiv Composer & Cloud Library
4. activate TagDiv Composer & Cloud Library

Delete all the cache and let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

However, page loading speed can depend on many factors, and each website is unique from this point of view.
Unfortunately, we can only help you with some advice.
Please note that page speed or optimization are not covered by the support team. https://forum.tagdiv.com/newspaper-theme-support/
Our developers are aware of this issue and try to synthesize the composer, which is big, and fix the major problems of the theme and speed.
I recommend you use fewer features on the page, so the requests will be less as well.
Improving page speed in WordPress is crucial for providing a better user experience and optimizing your website for search engine rankings. Here are some tips to help you enhance your WordPress site’s page speed:

Optimize Images: Compress images before uploading them to your WordPress site. You can use plugins like WP Smush or EWWW Image Optimizer to automatically optimize images without losing quality.

Utilize Caching: Implement caching to reduce server load and speed up page loading times. WordPress caching plugins like WP Super Cache or W3 Total Cache can generate static HTML files of your pages to serve users instead of dynamically generating them each time.

Minify CSS and JavaScript: Minify your CSS and JavaScript files to remove unnecessary characters and reduce file sizes. This can be done manually or through plugins like Autoptimize or W3 Total Cache.

Enable GZIP Compression: Enable GZIP compression on your server to reduce the size of files sent from your server to users’ browsers. Most hosting providers offer GZIP compression, but you can also enable it through plugins like WP Rocket or W3 Total Cache.

Optimize Database: Regularly clean up and optimize your WordPress database to remove unnecessary data and improve performance. You can use plugins like WP-Optimize to automate this process.

Limit External Requests: Minimize the number of external requests your website makes by reducing the use of external scripts and widgets. Each external request adds overhead to your page’s loading time.

Enable Lazy Loading: Implement lazy loading for images, videos, and iframes so that they are only loaded when they are visible on the user’s screen. This can significantly reduce initial page loading times.

Optimize Server Response Time: Choose a reliable hosting provider with fast server response times. Consider using a content delivery network (CDN) to serve your content from servers closer to your users.

Regularly Update Plugins and Themes: Keep your WordPress core, plugins, and themes updated to the latest versions to ensure compatibility with the latest performance optimizations and security patches.
Ads can significantly impact the speed of your WordPress website since they often involve loading external resources and scripts. You can try to limit the number of ads, optimize ad sizes and formats, and implement lazy loading on your ads.

By following these tips, you can significantly improve the page speed of your WordPress website, leading to better user engagement, higher search engine rankings, and overall improved performance. Please check out the tips from those platforms: GTmetrix and Google Pagespeed Insights. 

We will try to improve the shop part page speed issues and the JS issues in the next updates.

Thank you!

Bettina
tagDiv Staff

Hello!

All the cache tools that you are using and the browser cache or check in the incognito tab.

Thank you!

pricelesspassport
Participant
#0

This is the problem I am having:

It started a few days ago. Whenever I try to make a post and hit enter it deletes several blocks above it. If I copy and past an entire article from Word and try to avoid hitting enter in WordPress, the same thing happens when I click on a word to change it to a header, and random blocks disappear/delete themselves. I’ve tried reaching out to my webhost for help, clear caches, deactivating plugins, restoring backups, different browsers, etc. Nothing helps. I can’t do the one thing I need my site to do and that is to write posts. What is causing this and how do I fix it?

PIF21
tagDiv Member

Oddly it is only the Wide Line version of the Separator that has disappeared. When I change it to Default or Dots, it appears. I do not have a caching plugin. What do you mean by “clear the cache”? Which cache? Thank you.

GoLearnHealth
Participant
#0

Hello,

I’m looking to improve the speed of my blog using W3 Total Cache. However, when I try to install the plugin, I get the message ‘Not Available’, indicating that the plugin is not allowed on your system due to security and compatibility reasons, among others. Could you provide me with some assistance regarding this?

Here is the screenshot: https://imgur.com/a/ThH4U56

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