Search Results for 'cache'

Hello NP Comm,

First of all, please disable all of the untested plugins if you are using something like this, clear all the caches and check the results. Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Make sure that all of the untested plugins were been disabled because this is the first step for debugging on WordPress.

Thanks for your understanding!

Hello jstneti,

Please keep in mind that the WPML plugin was tested with the theme and should works as expected. Try to disable all of the untested plugins if you are using something like this, clear all the caches and check the results. For more information about this, please check here -> https://forum.tagdiv.com/using-theme-translations-together-wmpl/

Hope this helps!

Thanks for your understanding!

Hi,

If the hosting is not an issue, you have to check what exactly is causing the slow loading speed. Analyze the website, error logs, deactivate all plugins except theme plugins and see if this has any effect.
There are guides for improving website speed that you can read
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Also take note of the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hello,

Please check the support hours in the top right of this screen.

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.
The facebook plugin is not among te tested and recommended plugins list.
It is mentioned here that untested plugins are not covered by the theme support: https://forum.tagdiv.com/support-policy-2/

Thanks.

Hello screengeek,

#1. I’m sorry but I did not saw any Taboola Ads on your website and I do not exactly understand what exactly you want to change. Provide some useful screenshots for a better understanding!

#2. If you want to change the Tags name for Tag page, notice that you should edit the certain core files where exactly the tags are created and make there the changes you want. Clear all the caches and check the results. Notice that for each theme update, all the theme code will be overwritten and all of these changes might be lost. Make a backup with this changes or try using the child theme if this will support that files. For more information about this, please check here -> https://forum.tagdiv.com/newsmag-child-theme-support/

Thanks for the message!

Hi,

In almost all cases the issue with the search was fixed by the method mentioned above, it is very important to clear all caches after the update. There will be a theme update coming shortly, containing various fixes. Please make the update and check if the issue is still present.
If it is, send us an email at contact@tagdiv.com and provide admin login information so we can investigate further.

Thanks

Hello,

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please remove your cache plugin and only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also maybe you ave a plugin conflict preventing the tagdiv composer from saving the content properly. Try to test without other plugins as well.

Thank you!

Hi,

Basically these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Also these WordPress and server parameters should be according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
The recommended caching plugin is the WP Super Cache
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you would like to use the booster with different plugins, the only way is to disable the check as mentioned in the topic. Then it will always be active.

Thanks

Hi,

Simply disable the check the plugin makes as mentioned in the topic. Then the booster will always be active, regardless of the plugins that are installed.
You could use a different caching plugin if required, make tests with it. The super cache is recommended because it has been tested with the theme and works fully
– https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hello,

The tested and recommended plugin for a forum is bbpress
We did not test any directory plugin unfortunately.

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Thanks.

Hello serge2509,

Please try to save your theme panel settings again, clear all the caches and check the results. The problem should disappear.

Hope that help!

Thanks.

Hello Numaphon,

Please use the FTP method to update the theme according to our documentation here
-> https://forum.tagdiv.com/install-via-ftp/ Clear all the caches and check the results.

Hope this helps!

Thanks for the message!

Hello alexliu0317,

Unfortunately, until now, we do not have any bad reports in this case, sorry! Most likely, this problem can be caused by the use of some untested plugins which can interact with the theme core files and causes a lot of unknown issues. Disable all of them, clear all the caches and use only the required and tested plugins with the theme if you want to achieve good theme’s results.

Thanks for your understanding!

Hello johnfelipe,

Notice that files come bundled with the theme and all of these are located here -> https://www.screencast.com/t/QhUCBI5JibJ3 When you change the WordPress language, these files will be active. So, if you want to change that translations with other default words, added by you, notice that you should edit these files with a Poedit which is free software and then replace it on the translations folder, clear all the caches and that’s all. -> https://poedit.net/

Hope this helps!

Thanks for your understanding!

Hello,

Please click the save settings button in the theme panel and then clear all your cache. This should solve the icon problem

Thank you!

Hello,

I have inspected your website and I did not saw any ads placed in strange locations of your website. Everything seems to work as expected. Try to clear all the caches, remove or disable all of the untested plugins which can interact with the theme core files and check the results.

Thanks for your understanding!

Hello idazamp,

Please keep in mind that before that the latest version of the theme to be released, it has been fully tested and we have not encountered this kind of error, sorry! Most likely, this errors happened due to a bad installing of the theme, sorry! Try again to re-install the theme via FTP way, remove all of the untested plugins, clear all the caches, purge all CDN files if you are using something like this and check the results.

Hope this helps!

Thanks for your understanding!

Hello Maryam,

First of all, ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins if you are using something like this, clear all the caches and check the results. Most likely, your PHP memory has exhausted and that’s why you cannot say anything. Also, if you like and if you want to use that demo, you simply import it from Theme panel, according to our documentation here -> https://forum.tagdiv.com/installing-demos/ Also, if you have your content you should import it without dummy data because the theme will recognize all of your content which has been loaded into your database. Before each theme install or update, the full backup is fully required to be made to avoid losing your data.

Hope this helps!

Thanks for your understanding!

Hi,

There were three possible causes for this to happen. All described in this topic
– https://forum.tagdiv.com/topic/errors-happened-during-tdciframedata-init-bindviewsmodelswrappers-14/
Check the Yoast SEO plugin settings and cache plugin settings. Do not edit pages built with a different composer. Try creating a new page and see if the error is still present.
Let us know the results.

Thanks

Hello,

Please clear your cache as the same method of implementation is requred for other sharing options. The same guide as here:
https://forum.tagdiv.com/topic/how-to-add-a-vk-sharing-button-on-your-posts/
or
https://forum.tagdiv.com/topic/add-linkedin-sharing-button/

Thank you!