Search Results for 'cache'

Hello,

You will have to upload bigger images so there is room to cut the image in the bigger size. The theme will not create a bigger image. It will grab the maximum size it can but if there is no bigger image uploaded it will still show the same size as the previous thumb. For example. You have an image thjat is 696 x 480 for example. The thumb used on posts is 696 x 0 and for retina you would need a double size image. Welkl the theme cannot create the double size from a small image. Add a size of 1920 x 1080 instead of 696 x 480 and then you will see a difference. You can make sthis test with existing images on very small thumbs where you will see a before and after result without uploading a bigger image. Make sure you also clear cache after you regenerate thumbs though

Thank you!
Bogdan B

Hi,

Well the widgetized sidebar element (I presume you are referring to) will grab a sidebar from the widgets area of wordpress. Does your sidebar in the widgets area have widgets set to it? Please check that area and then use the widgetized sidebar element to pull a sidebar into a page. It works properly for us so i cannot recreate the issue on my end.
Plugins can also interfere so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

I’m not sure about the thumbs as I can see every image from my end, but your site runs really slow and you get lots of errors in your browser console on each page. Your content is loaded from a cdn server. Please only use wp super cache for a cahcing solution and these settings https://forum.tagdiv.com/cache-plugin-install-and-configure/ and these settings for the cdn: https://forum.tagdiv.com/cloudflare-cdn/
I;m not sure what optimization options you use but they are causing more harm than good. Please try to disable all of it and test the theme in it’s default state.

Thank you!

Hello,

Unfortunately the browsers we tested our theme width are google chrome, Mozilla Firefox, internet explorer and opera. We did not test the theme with the Facebook browser or mobile phone specific browsers. Still you can try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme. as we have no such reports until now so it could be something on your end affecting the browser.

Thank you!

Hello Mustafa Varol,

Try to clear all your caches, purge CDN files and check the results. I have checked on my side and your Ads are working fine.

Thanks for the message!

Hello GiacomoPapasidero,

Try to disable all the plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. I noticed that you are using some untested plugins which can interact with the theme packet and cause a lot of unknown issues. If you are using the Jetpack plugin, you should disable the Photon plugin because this is a more problematic one and cause a lot of issues.
If is not what you mean, provide some useful screenshots to explain your problem.

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello di_aeiou,

Please keep in mind that the style of Block 16 has not been changed in the latest version of the theme. I suppose that this type of issue happens due to your side. Try to clear all your caches and check the results. Also, if the problem is still there, try to make a new clean install from scratch and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Thanks for your understanding!

Hello,
please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

I shared a post of yours but no mojo marketplace is shown. Maybe it is your browser cache that was not cleared. Try from a different browser.

Thank you!

Hi,

1) This is a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

2) I think you are referring to the social counter icons: https://forum.tagdiv.com/social-counter-styles-on-newspaper/

3)https://forum.tagdiv.com/video-playlist-2/

Thank you!

Hello,
The plugins will not update automatically with the theme. Thios is specified in the docs: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

1) your first error comes from cachepress That plugin is not tested so please remove it as it could no longer be compatible in the current version of the theme. The social counter also needs updating by deleting the plugins and installing it from the main theme package you downloaded from envato.

2) Please disable and delete all plugins and only install visual composer and social counter for a start. Install them from the main theme package so you are sure they are the latest and recommended versions to be used. Then start activationg other plugins one by one and see which one causes the errors.

Thanks.

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Did you clear your browser cache? did you try from another device? Thumbs look ok on each browser on my end. They show thumbs, not the original image: http://screencast.com/t/z7oUH6NWg

I cannot help with an issue I cannot see. I have tried your site from a different machines and different browsers but the thumbs are ok on each one. I did not send you any image with a broklen thuimb as I would have been able to see the issue if I had. Take a lokk at what I have sent you. I sent this in my previous reply: http://www.screencast.com/t/f1GGzG9xV still not showing the issue.

Test from a different machine or browser.

Hello WakeUpCallProject,

I have inspected your website and I did not saw any problems with your menu. It seems to work as properly. If the problem will re-appears, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Thanks for the message!