- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello gbrein,
Please ensure that you are using the latest version of the theme which is Newspaper 7.5 and also, please make sure that you are using the latest version of required plugins (Visual Composer 4.12.1 and Social Counter 4.1). So, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches, purge CDN file and check the results. The Social Counter is fully tested with the theme and it should work as expected.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can quickly identify you.
Thanks for the message!
Hello RichardU,
Please ensure that you have added a logo to your mobile mode and also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme copy and rule out any conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for the message!
My site (freedomite.com) was working fine on both desktop and mobile. Now, however, when I load on mobile, it briefly shows my logo in the center of the menu bar it did before, then that goes away and it shows a blank image in the left corner. So I changed the header style. The desktop version changed as directed, but mobile still shows a logo briefly, then an empty frame. Long story short, I have:
Deleted all copies of my logo from my site.
Made sure I am not caching anything.
Cleared the cache on several other mobile devices.
No matter what I do, NewsMag continues to show my logo briefly then show an empty frame (in mobile). You must have cached my logo somewhere, because I have deleted everything in my control. Please advise.
Thanks, Richard
In our case when moving to https we found the following helpful
a) put explicit links to https version of site and plugins folder in your wp-config.php file – also set force SSL logins in wp-config.php (see WP codex on editing the wp-config.php file)
b) make sure you have a redirect link in htaccess for any http requests to go to https
c) make sure you do search replace in your dbase post table via mysql for your http://sitename to https://sitename
d) make sure site only loading one version of site (e.g., www or non www); or have cert that works both ways
e) make sure cache cleared for doing any above
f) also resave permalinks
g) replace any links in theme panel such as logo links, RSS icon link in header or apps
h) replace any default image links in yoast seo or whatever with https version
Hope that helps 🙂
Just finished converting all our sites to https that were not already, set for 2017!
Hello, the mobile site is displaying an error as follows on all pages:
wp booster error:
td_api_base::mark_used_on_page : a component with the ID: td_remote_cache is not set.
wp booster error:
Missing parameter: ‘file’
What could be the problem?
Hello,
There seems to be a bug in the super cache plugin. Please use this topic for a quick fix until they update the plugin: https://forum.tagdiv.com/topic/mobile-theme-problems-3/#post-133756
Thank you!
Hello,
Do you maybe use php7? Our theme is not yet compatible with php 7. Please restore a previous version of PHP and clear all caching afterwards even on the hosting side. Alternatively you can try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know how it goes.
Thank you!
Hello,
I just tested the click ad on my end but the error is not there. It works as expected. This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
The option should be right there in the inline ad section: http://screencast.com/t/Or6bSxjkgdXC
If for some reason your option is not there anymore, please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also switch to the main theme if you sue a child theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
@Bogdan B.
Thank you for your reply. I appreciate it.
You’re not seeing any difference because you’re using desktop to view the site “as a mobile” device. This is not the case when you view the image in actual mobile phone itself. If you use desktop tool, it’s the same as resizing your bowser window smaller, and you don’t see any effect on images at all. Try viewing the page in actual mobile phone, and hopefully you’ll notice the difference.
Also, I’ve tried everything from disabling every plugin, and clearing the cache (browser’s, site’s and CDN). I do not use any image compression plugin. Regenerated thumbnails twice.
Thank you!
I realized this is not exactly the problem. The problem is that the system shows sometimes the mobile plugin websites but sometimes the responsibe web of the theme, Im using wp super cache.
Hello salauddinsalim,
Please ensure that you are using the latest version of the theme and also, the latest version of required plugins which come bundled with the theme packet. Also, if you are using some untested plugins, please try to disable all of them and rule out any conflicting plugins. Clear all your caches, purge CDN files and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello,
It seems your visual composer plugin is not active at the moment so please enable visual composer and disable all other plugins except visual composer, clear cache, and reset cdn files if you use it.
Let us know if you still have trouble with this error.
Thank you!
I have the mobile plugin active and two ads configured (inline and bottom post), but they are not shown. (nergiza.com). I have test with the cache plugin desactivated and it was not solved.
Hello,
1. If you click the widget in the “C” you can change it to “F” but you can choose the default one as well from the top menu section of the theme panel: http://screencast.com/t/YdhNWUIDLo
I tested this feature on my end but could see no issue.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
2. There is no simple way of adding an image inside the block titles, sorry. You cna add a font awesome icon, but we have not tested an image inside that field:
https://forum.tagdiv.com/topic/icon-on-blocks-title/
Thank you!
Hello,
This is generally a caching issue. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also please contact your host and remove any hosting cache that might be provided
Thank you!
Buna Mos Martin,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Multumesc.
Hello samstraka,
I have inspected your page and I did not saw any errors, as you can see here -> http://screencast.com/t/KxTVHf6Qo4 Try to clear all your caches, purge CDN files and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme. Then test the site again in google;s page speed and see the result.
Thank you!
Hi,
Sorry but here is a side by side comparison between the 2 images mobile and desktop:
http://screencast.com/t/gCLo2Uuuc1ym
It is the exact same image. I cannot see any blurriness between the 2.
If you truly see differences in quality between mobile and desktop, you will have to remove any optimization plugins that you may be using, reduce image compression, and regenerate thumbnails. Then test again.
You can also try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check images again. There could be a plugin affecting the image quality.
Let us know if you still have trouble with the images.
Thank you!
Hello RaymondB,
I have inspected your website and I saw that your meta info are missed, as you can see here -> http://screencast.com/t/aiEDY6F0 Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. I saw that you are using some untested plugins which can interact with the theme core and cause a lot of unknown issues ->http://screencast.com/t/TmufsydZ.
Thanks for your understanding!
OK, I found my problem, it is nothing to do with the theme but
1) the real problem is the APC Object Cache plugin
2) it is better do a manual update rather than auto
