- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello,
Please activate the tagdiv Standard Pack plugin and clear the cache.
Thank you!
Hello,
Please disable the minify the inline css and clear the cache, check after the mobile templates.
Thank you!
Hello,
Please let me know what plugin for the cache you use. Maybe you have the object-cache file. Please check this guide to delete it -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
thank you i was able to fix the search but,
i really need help to find solution for 7 days and 24/48 jours posts sorting
– DNS is correct as per your request.
– SSL is FULL
– my security firewall is Low
– not using the pro plan
– Add the configuration rules
-clean all cache
but i can have 7 days and 24/48 jours posts sorting display.
really need your help for this
thank you
Hello!
Do you use the latest update of the theme and plugins?
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
Hi,
The cache block option is used to reduce the requests to database, you can find more details here -> https://forum.tagdiv.com/use-flex-blocks-cache-option/
Thank you!
Hello @gorthi !
Check out this guide: https://forum.tagdiv.com/font-customization/.
Please note that you need to set up the font on every element from the TagDiv Composer.
Please try to uninstall the cache plugin and check if the problem is solved.
Thank you!
Hello!
In the latest update of the theme, the bookmark feature works as it should.
You can use the Clear bookmarks/favorites button and try again.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello,
We just did some test on one of our test site and in our test seems to be working correctly, so what I think is that there is a case a little bet different from ours. What I can suggest is to do a test using only tagDiv plugins and making sur that no cache is apply.
In case that the problem persist, please contact us via email at contact@tagdiv.com and we’ll do our best to help.
Thank you!
Hi,
Please activate the tagdiv standard pack plugin and clear the cache.
Thank you!
1 critical issue
Critical issues are items that may have a high impact on your sites performance or security, and resolving these issues should be prioritized.
Page cache is detected but the server response time is still slow
Page cache enhances the speed and performance of your site by saving and serving static pages instead of calling for a page every time a user visits.
Page cache is detected by looking for an active page cache plugin as well as making three requests to the homepage and looking for one or more of the following HTTP client caching response headers:
cache-control, expires, age, last-modified, etag, x-cache-enabled, x-cache-disabled, x-srcache-store-status, x-srcache-fetch-status, x-litespeed-cache, x-lsadc-cache, x-qc-cache.
Median server response time was 1,329 milliseconds. It should be less than the recommended 600 milliseconds threshold.
There were 3 client caching response headers detected: etag, x-litespeed-cache, age.
What does the Cache Block Results option stand for? I mean, what exactly does it do? As a news site owner, how should I set its duration?
I am currently using the LiteSpeed Cache Plugin on my website (collegeinfonepal.com) with the default setting. But images in the body of the articles are not loading as it shows “The Image #2 could not be loaded” error.
Hi,
The issue is caused by the inline css option, not the delayed load. I will add this issue to our list. Please go to the theme panel -> block settings -> inline css and disable the option to minify the css and clear the cache.
Thank you!
Hello Bettina,
I can’t figure out what the problem is. Could you please log in and take a look?
This is what is on the System Status tab of the theme settings:
Theme config
Registration key i 8f6c80cf – **** – **** – **** – 0b3c469dd266 Reset key
Theme name i Newspaper
Theme version i 12.6.3
Theme database version i 12.6.3
HTTP channel test wordpress
Installed demo i Crypto News PRO – demo ID: crypto_news_pro | install type: full
tagDiv advertisement i
php.ini configuration
Server software i Apache
PHP Version i 8.1.26
post_max_size i 516M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 3000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://www.commandeleven.com
WP Site URL i https://www.commandeleven.com
WP version i 6.4.2
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 5 GB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
I turned off WP Super Cache when I saw the header problem.
I’ve checked the Cloud Templates that we have been using and they are all setup correctly.
I’ve already sent the admin access today.
Regards,
Khalid
Specific from the beginning that is not a problem of server/cache or plugin conflict, the same problems are present on your demos shop for example https://demo.tagdiv.com/newspaper_shop_audio/
When the quantity of the product is changed in the cart and then pressed the “Update Cart” button, or when a product is deleted from the cart by pressing the X, the ‘Woo Menu Cart’ does not update, this is important and could confuse customers.
This also happens when there is a product in the cart and press on the product (product detail / product page), sometimes resulting in the Woo Menu cart ’empty or differently updated, this also is important and could confuse customers.
I believe that everything derives from the failure to update something at the time of the actions: “Update Cart” Button, Delete Cart Item, etc.
This thing I think everyone is interested.
Here they talk about something similar that could help you in the solution:
https://github.com/woocommerce/woocommerce/issues/11064
Here also some IMG from your demo site
https://drive.google.com/file/d/1rzSssUVU_Bwrl9FOo-5OPYLIuaweVrtq/view?usp=sharing
The cart reports items even if empty, even if you update the page.
https://drive.google.com/file/d/10UMsBmTIQuIAHAsZI4vXROgr2r1ml0qx/view?usp=sharing
The cart reports the previous quantity even if the ‘Update Chart’ button has pressed, even if you update the page.
https://drive.google.com/file/d/1HQtBeLFAHD5wccaPR5rOfJi4lHmBENap/view?usp=sharing
https://drive.google.com/file/d/1IwxFgly8VOZAIXUqw8rSiCUvmzJjR0MR/view?usp=sharing
Going in detail of the product the Woo Menu chart displays the data of the previous product, even if you update the page.
NOTE: People cannot encounter these problems in the purchase of products on any operational site.
Hello @l3negociosonline !
Did you encounter any errors in the console while it was loading?
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again to activate it.
Thank you!
Hello Pratul!
Please check the settings and filters applied on your block on the homepage.
Yes, you’ll need Cloud Library plugin.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello @kaidensharma!
Which font do you use?
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hi there – I installed both plugins and cleared the cache and unfortunately it didn’t help. Any other thoughts?
Hello @Ericky !
I can’t see your screenshots. Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache. Check out this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Thank you!
Hello Anamaria,
You did not read my message until the end…
I HAVE sent you these links to DEBUG CACHE POST on linkedin…
and you’re advising me to go the Linkedin Debug page…!?!
So please take in consideration my demand
I know it looked like cache, so Linkedin post debug is the first thing I tried, but no matter what, it doesn’t grab the featured image.
Unless I switch the same article to the DEFAULT POST TEMPLATE, then I go to linked in and try to post again, andf the image is correctly Grabbed.
If I switch back again to custom post, then the bug happens again…
So…?
Look, it’s 5 years I’m running 2 websites under NEWSPAPER for the Same company, and BOTHE SITES are presenting the same BUG since last update (prior 12.5.2)…
I tried to Update to the last version, 12.6.x but BUG IS STILL HERE.
Please believe me, warn your Dev team to double check this Post image Module un your Builder.
Many thanks
Hello
I’m using Litespeed cache and WP super cache
After read your answer i inactivated litespeed cache and reconfiguration wp super cache
I hope this gonna be help
If the problem is not resolved. i will contact again.
Thank you
HI,
I read the topics more than once and done everything requested.
All my icons are in .ico format, and are present where required, including Site Icon in Site Identity.
I also deleted the old ones in .png format
I also inserted these lines in the head tag:
<link rel=”icon” href=”favicon.ico” type=”image/x-icon” />
<link rel=”shortcut icon” href=”favicon.ico” type=”image/x-icon” />
You can see this by exploring the page.
I also cleared the Bing cache.
However Bing doesn’t recognize my favicon.
I also saw that your other clients like https://www.streamwijzer.be/ failed to resolve the issue.
What more do I have to do?
