Search Results for 'cache'

Hi

Thanks @Chris for your help!

@ifajig I’ve checked your site and fond some errors in browser’s console: http://screencast.com/t/TDkNenDoMk Try to deactivate all plugins, clear all caches, purge cdn files if you’re using then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

I am not sure why this happens as the logo seem to appear in page’s source and the link is correct. Try to set a different image as logo and check how it goes. Afterwards set the desired image as logo, clear the caches then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

HI

I’ve checked your site and notifced that you’re not using Newsmag theme: http://screencast.com/t/NYe8LMMOYBIg Please switch back to our theme and let us know when we can check the site again. Meanwhile try to deactivate all plugins, deactivate lazy load animation from theme panel > template settings: http://screencast.com/t/Km3REApaCEq clear all caches then test the site again.

Thanks!

how can i minify html code? i dont use cache. so i need to use cache?

Usually going to the menus option in appearance > menus and re-saving your menu locations works. This is often a common issue in changing themes due to how WordPress stores that info. Also check the menu option in the theme panel > header.

ALSO: remember your site now has all-new CSS; if you had added custom css to bottom of your style.css in old theme, you need to add that back in new theme.

This also means you need to fully clear your cache; such as in Chrome, in clearing your history to load only the new CSS for your updated site.

Glad you were able to get 3.1 working 🙂

Solution for 1
Once you done with the modifications on theme or website, clear cookies.

Solution for 2
To fix Author name issue just paste below code in the mobile theme’s custom code box:

.td-post-author-name div { display:inline; }

Solution for 3
You can use W3 Total cache; the problem arises only when you activate minify function in the plugin. (Issue: Images don’t load)
If you want to activate minify feature in W3 total cache plugin, use Auto minify and disable lazy load option from the theme panel. Instead use lazy load plugin.

Solution for 4
Don’t use jetpack sharing feature; theme has inbuilt sharing buttons which give an eye-catching look which improves sharing rate.

Solution for 5
To activate speed booster plugin, install and activate plugin, go to theme’s system status and check if its active
Refer screenshot – http://prntscr.com/cdzuvv
If it’s showing like this http://prntscr.com/cdzwzo
then copy the underlined stuff add it in td-speed-booster.php file.
To add code follow steps
Go to plugins section http://prntscr.com/cdzy2a
add like this http://prntscr.com/cdzypw and save
now recheck if the plugin is active if its showing disabled and some other link then repeats above steps.

Hi,

I already delete the cache but I don´t know how to delete CDN files.

You can see the problem specially in the responsive menu (less than 765px width screen)

How can I delete the CDN files?

HI

I’ve checked your site and noticed that you’re using child theme. Try to deactivate the child theme, clear all caches then test the site again. Also make sure that you don’t have any custom css that move the borders to left or right.

Thanks!

HI

I’ve checked your site and noticed that the thumb for slide module is not properly generated, the image used is smaller then 1068×580 which is the size of the thumb used on 4 columns slide. Try to use a higher image as feature image for the first post from slide block, clear all caches then test then site again.

Thanks!

Thanks for your support!
1.In site A, I disabled all plugins except Visual Composer =>Problem’s still on.
Turn on “Wp total Cache” > clear cache (i used wp total cache) => Problem’s still on.

2.I tried installing a totally new website > active Newspaper theme > install and active 4 plugins: Visual Composer, Tagdiv Mobile Theme, Tagdiv Social Counter and UpdraftPlus >
I create 12 dummy posts > create page with Big Grid Slide (autoplay) for testing => “Big Grid Slide” works perfectly!
UpdraftPlus > Restore Database (backup from site A)
=> Problem’s still on.

3.Site run perfectly on Firefox, buggy on Chrome.
I can give admin information if you need.
Please help me. Thank you!

Hello Bordan,

Thank you for the useful information. I moderate the file you showed me with your screenshot but did not worked out. So I replace this file with the original from the “newspaper7″ theme on my server via FTP program and I cleaned the cache of my website and I moderate the article I show you on the video I record.

Please view the short video I share with you and tell me please what I do wrong and the VIA text url address doesn’t appearing on the article post.

{ http://wplanet.net/wp-content/uploads/2016/09/ice_video_20160902-130319.webm }

Note: ” Did I disabled anything at Newspaper theme panel and It’s not working? ”

Thanks again,
Friendly,
Centaur

Hi

Yes you should contact your host provider and ask him to remove any cache from server side. We’re not aware how and especially what files are cached by the server and for a good functionality is best to remove that cache.

Before making any optimization you have to make the site work properly an any devices. That means a clean install from the theme, no cache of any type, no cdn, no additional plugins except for those recommended. From this point you can start sites’s optimization, but you have to act carefully and test every step.

Thanks!

HI

Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ also try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Let us know how it goes and if you still can’t manage to solve this please provide your site url so we can inspect this closer and get back to you with a more accurate answer.
Thanks!