- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hi,
The image gets an external css with a fixed width from jetpack it seems: http://screencast.com/t/iCiCng0hPtK
If you say you disabled jetpack, please also clear any cache as it could still be served through the caching.
Thank you!
Hello CollectiveM,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, after this, if you will need more assistance in this regard, please provide your website URL so we can further inspect it and also, please provide more details about what’s happening.
Thanks for your understanding!
Hello SanjaKokica,
After several investigations in this regard have concluded that this type of issue come from WP Super cache which is not fully compatible with WordPress 4.6 and that’s why this problem occur. We hope that WP Super cache plugin will be updated it as soon as possible and that problem will be fixed. Notice that this issue appears and on Mobile Theme from Jetpack when the caching plugin is active.
Thanks for your understanding!
hi,
I see some weird behavior with the path of images called by the grids: I mean that when using a CDN for static objects, the path of the images should be relative to the CDN URL.
Well that doesn’t work with grids. It works with different homepage layouts, it works with articles, pages, but not with the images in the grids.
With grids the path of the images is always local to the server.
Is there anything I con do to fix that?
I’m using maxcdn with w3 total cache plugin.
thank you
Obviously “people on wordpress.org” don’t know what they are talking about. 🙂
You may want to see the how-to in setting up WP Super Cache here:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
I believe the demo version of theme online runs with WP Super Cache, and many folks run with that (thousands, actually) without any issue, sooooo …..
We use it here on several sites without issue.
(( I don’t work here. ))
a) looks like you might have custom styles applied to your admin area; I’ve never had “lime green” elements in my WP install in 11 years.
b) remember you need to also update the plugins included with the theme
c) make sure you check the system status page to ensure you have enough system resources allocated
d) obvious things: 1) clear your cache on website if any; 2) clear web browser cache; 3) temp disable known problems with some things like auto-optimization scripts if they impact the admin area, impact ajax or normal WordPress setup (e.g., some “admin area modification” plugins can break stuff because they have not been updated for WP 4.6 and change of things like default fonts, jquery, tinymce version, etc.)
Good luck!
(( I don’t work here. ))
Please,
Help me Resolve WP Super Cache Problem with This Message:
The pages do not match! Timestamps differ or were not found!
People from WordPress.org tell me that your themes is not compatible with WP Super Cache.
Hello,
We investigated this issue a bit as we have received reports of it since version 4.6 of wordpress. It seems there is a compatibility issue regarding wp super cache and the new version of wordpress. The same thing happens on a default theme and the jetpack mobile theme for example so it;s not theme related nor a problem with the mobile theme. We will have to wait until wp super cache releases an update to fix any incompatibility issues.
Thank you!
Hello Verstegen,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if your problem is still there after this and is you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.
Thanks for your understanding!
Hi
Please follow the indications from this topic: https://forum.tagdiv.com/topic/problem-with-the-search-function-not-work/ also make sure yu clear phone’s cache memory and check if the problem is still there.
Thanks!
Hi
I’ve checked your site and found a js error in browse’r console: http://screencast.com/t/336nNWAZFp
Please make sure that you’re using V 3.1 of Newsmag theme, this version is available on themeforest, also try to deactivate all plugins except Visual Composer, deactivate the child theme, clear all caches, p[urge cdn files if your using then testy the site again.
Let us know how it goes.
Thanks!
Hi
Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then testy the site again.
Also did you used Newspaper theme before? This error is related with pot template 11 which is not available on Newsmag theme. If you used Newspaper and for some posts you have set post template 11 the theme will return an error. Try to edit the post and set for it a post template available on Nessmag theme.
Thanks!
Hello dritanleka,
As a general rule, please notice that before to delete any caching plugin you will have to clear all of the caches to get rid out of them. Try to reinstall the plugin, clear the cache and then disable it and check the results.
Thanks for your understanding!
Hello Freeman,
First of all, please try to re-save your permalinks, clear all your caches and test it again. Also, if you problem will still there after this, please notice that this type of plugin is not tested with our theme and we have no idea about plugin’s functionality and also, we cannot say for sure if this one will work as properly with the theme. To rule out any conflicting plugins, please disable all the active plugins, leave just Visual Composer, clear the caches and install only the plugins that come bundled with our theme.
Thanks for your understanding!
Hello alturas,
First of all, please ensure that you are using the latest version of the theme and then please ensure that you have right installed the mobile theme according to our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
If you need more assistance in this regard, please provide your website URL so we can further inspect it.
Thanks.
how to delete cashe when my super cache is disactive
Hello,
This issue is related to caching so please clear all caches whether it’s a cache plugin (we only recommend wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/), or a cdn server or hosting cache.
Then test the theme panel again.
Thank you!
Thanks Ing.
If server is optimized already and I have nice cache, and site is running fine with another template, and then I change to this template, does server need to be optimized specifically for this template?
Hello,
The option comes from the theme, not external plugins. The option should be there like so: http://screencast.com/t/GmvlLXQl7 If for some reason the option is missing, It could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Thank you!
Hi,
We did not provide any answer to this topic as we do other topics where the proper solution is provided. There was no point in simply confirming Chris’ solution. The same answer would have been provided by us as well 🙂
If on EVERY update your theme breaks, then it means you are not doing it properly. Please use the ftp method as it’s the safest way of doing it. if you have customization done or a child theme please remove them and only test the main theme with the default theme code. I have checked your site and it seems you have the latest version and it seems to run properly so I;m nost sure what it is I should help with. Please let us know if you have further trouble and we will investigate it.
Also if you use a cdn or an untested caching plugin, that can also be the cause of the theme breaking after an update. Please make sure you use this guide to set up the cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and reset cdn after each update.
Thank you!
Hello,
After you update your theme, please make sure you clear all caches and reset cdn files if you use it. Sometimes the cache loads the old files until it gets cleared and cause unexpected issues. Also newspaper 7.3 requires the new version of visual composer (4.12) so please also update your plugin by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
HI
Since V 3 we added options to hide post meta on modules so you can remove them from theme panel > blocks settings: http://screencast.com/t/cuzJhkhHF3v
It could be a cache issue so try to clear all caches then test the site again. Also try using a different Facebook id. Let us k ow how it goes and if you still can’t manage to solve this please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hello FarrahGillani,
Please ensure that you are using the latest version of the Social Counter which come bundled wit the latest version of the theme (Social Counter 4.1), clear all your caches and test it again. Also, if your problem still remain there after this advice, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your problem. Also, please provide the link of this topic so we can easily identify you.
Thanks for your understanding!
Hello WebK,
I have checked your website and I saw the clutter for the block 1. Also, I have checked your console and I have notice that you are some js.error and also, you are using the child theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. All of these tasks you will have to do in the main theme and then check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi
Try to deactivate all plugins except Visual Composer, deactivate the child theme, clear all caches, purge cdn files if you’re using then test the site again.
Let us know how it goes.
Thanks!
