Search Results for 'cloud'

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again. It’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Let me know the results!

Thank you!

Hello,

I recommend importing this prebuilt website which has the same design -> https://demo.tagdiv.com/newspaper_magazine_pro/, but this one uses cloud templates, which can be edited with the tagDiv Composer
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions

Thank you!

Hello,

You need to set the links inside the post content, not in subtitle -> https://we.tl/t-GrfZVVRgYi
You can design the Single Post Template as you want with tagDiv Composer.

Thank you!

Hi,
Indeed, we had a few reports about cache and ajax options.
After a while the ajax options do not work until the cache is cleared, I believe is the same case.
Our developers are working on this, and for the moment the only working solution is to not cache the elements that use ajax.
Also, we’ll try to update the documentation and check the new cloudflare WordPress plugin.
Thank you!

Hello,

The options from the Theme Panel are for the standard template, but you have a Pro Prebuilt website and this uses cloud templates, which can be edited with tagDiv Composer ->https://www.screencast.com/t/UeBGkaYuundl, go to the footer and select the element you want to edit => https://www.screencast.com/t/3vhZ5v4k and change the description.
The same steps are for all templates -> https://forum.tagdiv.com/footer-templates/
Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg from the frontend, no in the code -> https://www.screencast.com/t/LDdokrHPl
Also, this is a video on how to change the logo -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/
To display the feed from Instagram then you need to connect with your Instagram personal account for Instagram from the footer or from the element from tagDiv Composer for feed you can use the Instagram business https://i.imgur.com/5XaTr2p.jpg -> https://forum.tagdiv.com/instagram-widget/

Thank you!

Hello,
That topic is quite old and it is for users that are using standard templates from the tagDiv Standard Pack. I see that you are not using standard template and you have cloud templates, so the settings need to be done differently.
First you’ll need to set the post views element on your single post template, right now this is not set -> https://i.imgur.com/1ZftBKe.png -> https://i.imgur.com/SFthaAq.png -> https://i.imgur.com/oX2Ls2h.png after that be sure that you have the option 7 days post sorting enabled in the theme panel -> https://forum.tagdiv.com/7-days-post-sorting/
I hope this will help you!
Thank you!

Hello,

Please check if you have the tagDiv Cloud Library and tagDiv Standard Pack plugins activated.

Thank you!

Hello,

So, I understand you use a header template from Theme Panel, I recommend using header templates from tagDiv Cloud Library which offers you more possibilities.
You can set another menu for mobile only if you use the mobile theme plugin -> https://i.imgur.com/vJIYKI5.png
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hello,

Depends, did you use templates from the tagDiv cloud library for the shop?
Please provide more details.
You can try to disable it and see if there are problems, maybe you use elements only from WooCommerce

Thank you!

Hi,
Unfortunately, our theme does not have this option, but you can do this using the breadcrumbs from a SEO plugin, for example Yoast SEO.
To set it in the theme you’ll need to use the shortcode and set it with the tagDiv Composer in pages and cloud templates in a column text or text with title element.
Thank you!

Hello,
Most likely the menu has been deleted, what you can do is use a revise for that cloud header -> https://i.imgur.com/FvyFUN0.png -> https://i.imgur.com/Mn5tw9Q.png
Another solution is to re-import that cloud header.
Thank you!

Hi,
Indeed, there was a bug in the update that apparently affected the mobile pages in the categories. Our developers have fixed this issue and the fix will be offered in the next update.
For a quick solution you can replace the code from this file td-cloud-library/includes/tdb_functions.php with the code from here -> https://pastebin.com/QanXUMrH
In case that there are some problems after replacing the code, please disable and delete the tagDiv Cloud library and reinstall the plugin from Newspaper > plugins.
Thank you!

Hi,

I think that I know what the problem is, please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the post loop and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.

I hope this will help you!
Let me know the results!

Hello,

Our theme has 3 header files, on in theme, one in tagDiv Composer (wp-content/plugins/td-composer/legacy/Newspaper/header.php) and one in tagDiv Standard Pack (wp-content/plugins/td-standard-pack/Newspaper/header.php), now if the standard pack is enable and you do not use a cloud template then you’ll use the file from standard pack, if this plugin is disable or you use a cloud header from tagDiv Cloud Library then it will be used the file from composer, if both of these are disable will be display the one from theme (wp-content/themes/Newspaper/header.php).

I think this is the file that I think you need to edit wp-content/plugins/td-composer/legacy/Newspaper/header.php
You will also need to use a child theme to avoid making these edits after each update -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

I hope this will help you!
Thank you!

Hello,

If the code need to be set before the body tags, then the code should be set here -> https://i.imgur.com/F5M9ggu.png or if is a simple js -> https://i.imgur.com/ZVGznft.png
Now if you can set the code inside the cloud template (this mean it will be between the body tags), then you can try to set the code in a column text or text with tile elements, in the text area.
Now the problem with the code to be apply on specific categories it is a little tricky. If the code is set global, the I believe it should be use a condition to apply the cod only on specific categories. If the code can be set on cloud templates, then you can use different cloud templates and assign them individual.
Thank you!

Hello giasemis ,
I checked your website and I see that on post cloud templates you are using the Single Post Bg Featured Image element, this will not display the image height entirely, what I suggest is to replace that element with the Single Post Featured Image (this can be done suing tagDiv Composer), also please choose to display a thumb that has the height 0 (in this way the image will be fully display without to be crop) -> https://i.imgur.com/6frfHCa.png
I hope this will help you!

Hello,
First, I want to make sure that I was able to inform you of all info about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page templates and the responsive version of the theme.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!
Thank you!

Hello!

If you installed the demo with content, then the pages will load from that demo.
Unfortunately, this demo is not using cloud templates, so you can see them in Dashboard -> Cloud Templates.
If you access this section and set any other template as Global, then they will overwrite the demo’s templates.
So, you can not edit the pages from that demo with the tagDiv Composer or import them.

Hope it is more understandable now!

Thank you!