Search Results for 'cloud'

Hello,

Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.

Thank you!

Hello!

Unfortunately, AMP is faster and works better only with Mobile Theme, because it is not compatible with cloud templates.
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP.
Check our documentation about this plugin here:
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you for understanding!

Hello!

I’ve checked your website, I accessed also the AMP page link from your video and it seems there is no AMP page there and the images are displayed. If you do not have TagDiv Composer, then the page should be empty.
Unfortunately, AMP is faster and works better only with Mobile Theme, because it is not compatible with cloud templates.
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit from AMP.
Check our documentation about this plugin here:
https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you for understanding!

Hello,

Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
If the problem persists, please provide a link to your website to check it.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know the results!

Thank you!

Hi,
I just checked your website and I see that now this was set a background header https://i.imgur.com/xykUXWk.jpg (that is a cloud header and it can be edited with tagDiv Composer) if there are still some problems, or you need help with something, please let us know!
Thank you!

Hello,

You can use a header template from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=HXQQygkCCJo
Also, you can use the standard header from Theme Panel, for this you need to have the Standard Pack plugin, from version 10.4, the tagDiv Standard Pack plugin is no longer required because the new demos are using cloud templates.

Thank you!

Hello,

To install the demo, you may need to activate a specific plugin. For example, this demo requires the tagDiv Cloud Library plugin and cannot be installed unless that plugin is active – https://www.screencast.com/t/dAlgY09Q356K
The theme plugins can be installed and activated from here -> https://www.screencast.com/t/DQPrwHGch
Maybe that is why you are seeing disabled demos, but in this case, there should be a tooltip mentioning what plugins it requires

Thank you!

Hello,

Please let me know what template is used for the post (standard template or cloud template).
You can change the color for the number of smart list like this, edit with tagDiv Composer, select the smart list and there is a setting for color https://www.screencast.com/t/4fcWyHeUoch

Hope this help you!

Thank you!

Hello,

Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
If the problem persists, please provide a link to your website to check it.

Let me know the results!

Thank you!

Hi socarrasv1,
The h1 that you are referring is on logo. The to fix this, there are more solutions.
1. To use a cloud header from tagDiv Cloud Library, this is the most used solution, and it should work with Bakery if you use the cloud only for header -> https://i.imgur.com/dZZ4nmK.png
2. Using a different page template, if you use Page Builder + Page Title as page template, then the H1 should be remove from logo when there is another in post/page content.
3. Removing the h1 from logo in theme files, the file path for desktop version is wp-content/plugins/td-standard-pack/Newspaper/parts/header/logo-h1.php and for mobile is wp-content/plugins/td-standard-pack/Newspaper/parts/header/logo-mobile-h1.php
I hope this will help you!
Let me know the results!

Hi Che@1985, unfortunately, for the moment the only parts that can be customized on login are the colors (https://i.imgur.com/zbh1bhi.png), fonts, background and text (this can be translated https://i.imgur.com/69du6sk.png).
If you want to make your own login page, then maybe you can use an extra plugin or other option is to edit the theme files.
The file path it is wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php for standard templates and for cloud templates wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php
Thank you!

Hello,

Did you install a Pro Prebuilt Website or a standard Prebuilt Website?
Is possible to be from the firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello,

I saw you have a Standard Template for posts from the tagDiv Standard Pack plugin, and you can’t edit with tagDiv Composer. If you want to edit the layout of the posts, you need to use a Single Post Template from Cloud Library => https://www.youtube.com/watch?v=I1R3j1QYod0

Thank you!