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Bogdan B.
tagDiv Staff

Hello,

Unfortunately our theme has no such option. You can use visual composer on posts and add a block between post content, or add it in the theme files to show on each post with a do_shortcode function. https://developer.wordpress.org/reference/functions/do_shortcode/
And then use visual composer shortcodes to add content to posts template files. You can fiond the post template files in the main root folder of the theme: http://screencast.com/t/cvDnyotuhS
I hope this helps.

Thank you!

Andrei L.
tagDiv Member

HI

From page source it seems that you didn’t made any changes for module 2, there is only the default css for it. Please make sure that the settings from theme pane are properly saved then try to add a single block on a test page and do a few tests with it. These settings works fine as can be seen from this screens: http://screencast.com/t/fiHUru3jhttp://screencast.com/t/Gp9ksfyixK If you still can’t manage to save the settings try to deactivate all plugins except Visual Composer, clear all caches then test again.
I am not sure how did you changed the thumb’s size as the theme does not have an option in this regard. If you made the changes in theme’s code note that you need to regenerate the thumbnails so the new sizes to be applied.

Thanks!

Andrei L.
tagDiv Member

Hi

The theme does not add any code after resource’s url: http://screencast.com/t/kL5fmR9Ysrf I am not very sure why this happens on your site or how can this situation be duplicated but you can try to deactivate all plugin except Visual Composer, clear all caches then test again. Let us know how it goes and if the problem persist please provide a link where we can inspect it.

Thanks!

Andrei L.
tagDiv Member

HI

You don’t need any license key for Visual Composer, the plugin comes bundled with the theme and can be used under theme’s license.
For server configuration please check this link: https://forum.tagdiv.com/requirements-for-newspaper/
Thanks!

Andrei L.
tagDiv Member

HI

Please make sure that you installed the theme and Visual Composer plugin according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ also try to deactivate all other plugin, clear all caches, purge cdn files if you’re using then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Andrei L.
tagDiv Member

Hi

try to deactivate all plugins except Visual Composer, clear all caches, deactivate the child theme if you’re using then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

jbdesign
Participant
#0

Hello,

i created a new page, but the VisualComposer doesn’t show up with its options.
see screenshot:
noVC
how to fix this?

Thanks, Jan.

ttalleur
tagDiv Member

Thank you. I updated the Theme to 7.3. Visual Composer was already 4.12. Where do I find the update for the social counter plugin? I thought it was included with Theme updates, but my plugin remains at version 3.1 even after the theme update. I’ve checked Envato and the update download for the social counter plugin.

Thanks, tom

Bogdan B.
tagDiv Staff

Hello Ron,

Revolution slider as well as visual composer are free versions that cannot be and do not have to be activated. You have full access to the plugin features without activation. Here is a section of the documentation that specifies this for the visual composer plugin. It applies to rev slider as well: http://screencast.com/t/605PU1gmRp
Sorry for the inconvenience but the activation message was added by the plugin authors but they did not create any special condition in the code for free bundled versions of the plugin.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Before we request the login info please try one thing. Newspaper 7.3 requires version 4.12 of visual composer to work properly. Please use this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and make sure your version of visual composer is 4.12
Let us know how it goes.

Thank you!

Catalin
tagDiv Staff

Hello Piyush Bandi,

Please notice that your version of Visual Composer is outdated. First of all, please download the latest version of the Envato Market using your account and then install the theme via FTP because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Then, you will have to remove the old version of the Visual Composer and install the version which comes bundled with the latest version of the theme (->Newspaper 7.3 with Visual Composer 4.12 and Social Counter 4.1), clear all your caches and check the results. For more information about how you can update your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please notice that you will have to keep the step with each updating of the theme.

Hope this helps!

Thanks.

Catalin
tagDiv Staff

Hello ttalleur,

Please try to update the theme to the latest version of it (Newspaper 7.3) and also, please ensure that you have fully installed all the required plugins to the latest version of them (Visual Composer 4.12 and Social Counter 4.1), clear all your caches and test it again. Also, if your problem is still there after this advice, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Notice that the theme update should be made via FTP because this is the surest method in this regard. For more references in this regard, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Andrei L.
tagDiv Member

HI

You don’t need a license key for Visual Composer as the plugin comes bundles with the theme. Do you say that you can’t edit pages with Visual Composer? If that happens it’s most likely because of a conflict with some other plugin. Try to deactivate all plugins except VC, clear all caches then test again.
Let us now how it goes.
Thanks!

blimo86
Participant
#0

Hello.
I update to the last version of Newspaper, I have also the WPBakery Visual Composer with this version: 4.12 and now all the posts and home appear with images, but if I click in the image appear. Also with the youtube videos.

My previus version was of june 2016.

If you go to http://www.comunidadxbox.com you can see it the problem. Could you help me? Where is the problem?

Thank you.

Catalin
tagDiv Staff

Hello sniperetn,

Please notice that the Mobile Theme is different from the default mobile responsiveness which displays the homepage from desktop mode. As you can see, our mobile theme has a basic structure which intends to display the Big Grid (which render only the posts from Featured Category), some text which is added in the Mobile Editor and the Latest Articles Modules at the bottom of the homepage. Our mobile concept does not recognize the Visual Composer shortcode and this has been designed to be very fast, clear and easy to use. For more information about mobile theme, please check here -> https://forum.tagdiv.com/the-mobile-theme/

I hope that you understood the concept.

Thanks.

mercado2
tagDiv Member

Thank you. It works.! One thing more. The Visual composer was in the file, Is it necessary buy a license? Before theme updated I was using but Now I can not edit
thank you again!

Catalin
tagDiv Staff

Hello atriparoundtheworld,

Please notice that the full banner could be done only if you are using ROW in Visual Composer in the Stretch way, like this -> http://screencast.com/t/oBZZxN5PI6 -> http://screencast.com/t/DIspp7x4TEt -> http://screencast.com/t/ii0yYVIToob

Hope this helps!

Please notice that all of these involves custom work and we cannot provide this type of services at the moment, sorry! As you can see, I will give you only a basic example.

Thanks for your understanding!

Piyush Bandi
Participant
#0

I have installed fresh wordpress 4.5.3, and installed newspaper theme, now i had activated WPBakery Visual Composer.the WPBakery Visual Composer version is 4.3.4 which is bundled with newspaper theme. while adding new page via visual composer using backend editor the preview of layout shows but it in grey color and i cannot select the layout for my page. Also if i wish to add some element it is not adding element . PLease help me .

Catalin
tagDiv Staff

Hello mehedi57,

Please ensure that you are using the latest version of the theme (Newspaper 7.3) which come bundled with the latest version of the required plugins -> Visual Composer 4.12 and Social Counter 4.1. If you do not have these versions, please try to update the theme and plugins, clear all your caches and test it again. For more information about how you can update your Visual Composer please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and noticed that you’re using an older version of Visual Compressor plugin: http://screencast.com/t/WSjb6qD3em Try tu update the plugin at v 4.12 which is included in theme’s path: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches then test again.
Thanks!

mehedi57
Participant
#0

Dear sir, i have disabled visual composer by mistake and now my site is totally down and getting this error “Fatal error: Call to undefined function visual_composer() in /home/topnew5/public_html/wp-content/themes/Newspaper/functions.php on line 207”

please let me know what to do now

Andrei L.
tagDiv Member

HI

I’ve checked your site again and noticed that you made some changes in row’s design option, from Visual Composer. Try to remove these changes as they may affect the page’s layout then test it again.
Thanks!

VikoX
Participant
#0

Hello,

I just upgraded my staging website to test the new 3.1 version.

Production website (v2) : http://www.goldengeek.net/

Staging (v3.1) : http://goldengeek-dev-goldengeek.pf2.wpserveur.net/

It broke my site :/ Right and left paddings has been added on every blocks (i don’t know why ? it just breaks everything…), and the header is completly broken too …

I followed the guides to update the Theme (with Envato plugin) and Visual Composer.

Could you please help me, so i can upgrade my production website to v3.1 ?

Catalin
tagDiv Staff

Hello ArielKatzen,

Please ensure that you have installed the latest version of the plugin which is Visual Composer 4.12. For more information about what you can upgrade it, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this helps!

Thanks.

Andrei L.
tagDiv Member

Hi

I’ve checked both pages and they seems to be displayed fine now: http://screencast.com/t/MghsgiKGYhttp://screencast.com/t/8HcCrvU1RF Also i’ve noticed that you’re using an older version of Newsmag theme. If you still have this issues tryu top update the theme and the plugins included in its path at current version available on themeforest. Current theme’s version is 3.1 which include Visual Composer V 4.12, Revolution Slider V 5.0.4.1, Social Counter V 4.1: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Let me know how it goes and if the problem persist after update please provide more specific details so I can inspect it closer and get back to you with a more accurate answer.
Thanks!

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