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Hello RedFish,
I have checked your website on IE and everything seems to work as properly, as you can see here -> http://screencast.com/t/W5oELCJ4 If your problem will reappear, please try to disable all the active plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Thanks for your understanding!
i change with shortcode [td_block_big_grid_4 category_id=””] on grid 7, its ok, but
I editing page “home” and i heve only shortcodes with text page and BACKEND & CLASSIC EDITOR with button Visual Composer. My visual composer does not work:

i cant edit site with Visual Composer
i haven’t this option

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This reply was modified 10 years by
boos11.
Hello tgiovannangeli,
I do not exactly understand what you mean. If you want to add a banner at the top of your page, please notice that you can do that when you edit your home page, using a stretch ROW from Visual Composer and adding an image (your banner).
If is not what you mean, please provide more details.
Thanks.
Hello dreammy,
Please ensure that you are using the latest version of the theme (Newspaper 7.2 with Social Counter 4.1 and Visual Composer 4.12) in order to achieve best results. Also, if you are using some untested plugins, please try to disable all of these, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please check our demo tutorial here -> http://demo.tagdiv.com/newspaper/ to see that our theme working properly.
Thanks for your understanding!
Hello,
In this case you have to update your visual composer plugin to the latest version by following this guide:
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hello,
It could be some custom css you had in place for your header or a plugin conflict so please remove any custom code you may have in place and disable all plugins except visual composer, clear cache and reset cdn files.
Let us know if you still have trouble with the header.
Thank you!
Hello,
You can create your homepage using visual composer and replicate any category page. You just need a big grid: http://demo.tagdiv.com/newspaper/big-grid-1/ and one of the content blocks: http://demo.tagdiv.com/newspaper/block-1/ Here is a guide on how to use visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/
Thank you!
Hi,
First you will need to update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then also update the plugin. Visual composer and social counter: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and then disable page views from the theme panel like so: http://screencast.com/t/OnfnQ1wKCj
Thank you!
Hi,
‘Trending now’ is visible on mobile phones in our theme as you can see on our demo: http://demo.tagdiv.com/newspaper/ This is not the case if you use the mobile theme. The mobile theme does not use visual composer and trending now and other VC elements will not work with it. You can read more on the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/
If you do not like the mobile theme you can disable it as it;s an optional plugin.
Thank you!
Hi,
You have a custom css in place that does not come from the theme. Please disable all plugins except visual composer, clear cache and reset cdn files. Also if you have any custom modifications in place, please revert the theme to it;s default code.
Thank you!
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files. Then delete the current social counter from the plugins section (delete files) and then install it again from here: http://screencast.com/t/HeuWIAsEtn
As for the mobile theme, please read this guide https://forum.tagdiv.com/the-mobile-theme/
If you do not like the mobile theme layout, you can always disable it as it’s an optional plugin. you will still have a responsive version of the website that works properly on all devices.
Thank you!
Hello,
The issue is rather simple. You have to update your plugins as well as the theme as the old social counter from newspaper 6 will not work anymore in newspaper 7. Please disable and delete files for your current plugin and then install it again by using the version provided in the archive you downloaded from envato.
Please make sure to update the visual composer plugin as well: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
I hope this helps.
Thank you for your message!
Hi Stanley,
Unfortunately we have not tested any RSS plugins so we cannot say for sure what they can or cannot do. What I can say is what the theme can do. Our theme was built with creating content in mind. Not pulling from external sources. So there is no theme option that can do this. For the post template, we do not have that sort of layout to provide. You can try to use visual composer on posts by activating it from post settings but this is not tested so it could provide mixed results. Try using blocks on posts or adding the layout directly in the post files by using the do_shortcode funtion: https://developer.wordpress.org/reference/functions/do_shortcode/
You can search through this forum for do_shortcode if you do not know how to use it as we provided solutions with it quite a few times. You use visual composer shortcodes inside the function and then add it in the post template files.
I hope this helps.
Thanks.
Hello slashedbeauty,
Please ensure that you have updated all the required plugins (Visual Composer 4.12 and Social Counter 4.1) and not only the theme. Please notice that when you update the theme, the plugins do not be automatically updated.
Thanks.
Hello
@webpsykologene, I have checked your website and I saw that you do not update your Visual Composer, as you ca see here -> http://screencast.com/t/PtoDeOb5J01 The latest version of this plugin is 4.12 and it comes bundled with our theme, with the latest packet which could be downloaded from Theme Forest, using your account. Please try to update your Visual Composer to the latest version of it, clear all your caches and then check the results.
@slashedbeauty, please ensure that you are using the latest version of Visual Composer.
Thanks for your understanding!
Hi,
Due to an error in my adsense account creation, I would like to remove the meta validation of it, which is supposed to be on the home.
But, I do not know how I can do that, like with visual composer I do not have access to the html code ?
I hope it is enough clear ;o
Thanks in advance for your answer !
Hi,
I would appreciate clearer instructions.
I used option C with choosing another theme, deleting newsmag and adding/activating again.
It went ok. Now when I tried to install plugins, it says js-composer one already exists. I don’t see it in the list. Is it the same as wpbakery visual composer?
And for revslider, you are giving even more confusing instructions. You tell to go into revslider 5 folder, while on your screenshot you show to choose the second revslider zip within the plugins folder. They are different sizes and the same name. Which one is it?
Do I have to disactivate/delete the current one?
What about the rest of the plugins in the list? Any more specific instructions on each??
Hello,
Please provide an example of what you are changing and what setting does not apply. Is this on pages, are visual composer settings not applying? Where are you changing settings for the categories?
Hello powerchoice,
Please notice that this type of behaviour appears only for Firefox browser. We know about this problem and we cannot do anything in this regard because the Firefox is our of dated and this should upgrade the browser version to work well. Please try the theme to another browser like -> Chrome because there the theme should work as properly. If your problem is still there on this browser, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello elaadhn,
So, I guess that here is talking about the Front End Editor option. Unfortunately, our theme does not work fine with Frontend editor and our developers have decided to exclude it from the theme. You can enable the Visual Composer frontend editor by removing this code from theme’s functions – http://screencast.com/t/1N4LB7WhP2jR but unfortunately, will not work properly if you have tag div blocks on the page. Also, please keep in mind that our theme does not have such an option for landing page and it is not supported, sorry!
If you refer to something else, please provide more details.
Thanks for your understanding!
Hello,
Please check your caching plugin and it’s settings. We recommend using wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
You can also try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Plugin conflicts can also cause theme elements to not function properly.
Let us know how it goes.
Thank you!
Hello Magda,
Visual composer is not updated automatically and it cannot be updated from the plugin author;s page. Please use this guide to do it: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hello innovacomp,
Unfortunately, our theme does not have such an option in Theme panel for this feature (Accordion) because this is a Visual Composer element this it is not affected by our panel settings. If you want to change the font for this element, please notice that you will have to use a bit of CSS to change it.
If you need more assistance in this regard, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate code.
Thanks for your understanding!
Hello tagdiv,
After upgrading WordPress v4.5.3 & Newspaper 7.2 I’m facing issue with the Visual Composer..
What happen is, when I want to Add Element on the layout “Add Element” dialogue appears and selection of the any element didn’t work. It’s stays on the “Add Element” dialogue.
Please help me to fix this ASAP!
I tried by Deactivate and re-Activating the Plugins.. still remain same 🙁
Hello mutebobby,
Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible that your untested plugins to interact with the theme code and cause this type of issue.
After this, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the problems. Also, please provide the link of this topic so we can easily identify you.
Thanks for your understanding!