- NewspapertagDiv Composer – Website Manager
- NewspaperWhen tagDiv Composer is Not Working
- NewspapertagDiv Composer Tutorial
- NewspaperScroll Animation
- NewspaperSingle External Shortcode and External Shortcode
- NewspaperCredit System
- NewspaperBookmark – Save For Later
- NewspaperFlex Block Builder and Flex Loop Builder
- NewspaperModules Builder in Newspaper Theme
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperCreate a frontend submission form
- NewspaperHow to Use the Tabbed Content shortcode
- NewspaperCreate a form contact page
- NewspaperFilters and sorting for taxonomies
- NewspaperUser review system
- NewspaperCustom Fields Support
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperModal Popup
- NewspaperShortcodes
BTW, all plugin are disabled except for composer
It’s an issue with the visual composer block — issue with most sites using a multi-block element. Not much you can do about it except avoid certain types of blocks if it bugs you. Luckily “most” people have their browser set at 100% then adjust their overall monitor view if vision impaired.
Not best answer perhaps, but that’s the facts on that one 🙂
What are
js_composer.min.css?ver4.8.1 704KB – 468 ms
style.css?ver=6.6.2 745KB – 644 ms
and tagdiv:theme.js?ver=6.6.2 415KB 639 ms
> 1700 ms
You can find .zip in the all files download from your ThemeForest account in the /plugins/ folder 🙂
Look for “js composer”.
Hi
The theme is tested and youtube videos works fine on mobile devices. Try to deactivate all plugins except Visual Composer to make sure that there is no conflict, clear the cache memory and test again.
Thanks for the message!
Hi
Try to deactivate all plugins except Visual Composer, clear all caches and test again. If the problem persist please provide your site url so I can inspect it closer.
Thanks!
Hi
I’ve checked your site and seams that the css is missing. This could be caused by a plugin which conflict with the theme so you can try to deactivate all plugin except Visual Composer, clear all caches, purge the cdn files if you’re using and test again.
If the problem persist try to update the theme at the current version available on themeforest following the steps indicated in our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Thanks!
I wonder if you could provide me directly you the zip file to update the plugin visual composer?
Hello JBH,
1) Good to update to latest version but also remember to update the included plugins too! Please update your theme to the latest version using this tutorial: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, update your plugins: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/. Remove the current version and install the new version which comes with the theme. Clear all cache and try it again and see how it works and check if the error reappears.
2)This kind of problem might be caused by the conflicting plugins. Please try to disable all the active plugins, except Visual Composer and instal only the plugins that come bundled with our theme. Also, if you use CDN files, please purge them and disable this option and check it again and see how it works.
3)If you want to exclude ‘no comments’, it is necessary to use a bit of CSS to hide it. Please try the code below and add it in Theme panel->Custom CSS area.
.td-comments-title-wrap {
display:none;
}
Hope that helps and let us know how it goes!
If you need more assistance in this regard, please provide your website URL and provide more details about your desired changes.
Thank you for the message!
Hi,
Please disable all your plugins except Visual Composer, clear cache and check if you still have this issue so you will make sure that this issue is not caused by a plugin.
Also please provide your site url so we can inspect this and more details about it. Do you have this issue only with featured image on post page? Please check the post style that you use and make sure it is not post style 5, in this case the image is not displayed on post page. And also you can check Theme Panel > Post Settings and make sure that the featured image is enabled on posts – http://screencast.com/t/RlwVioBKXGb
Let us know how it goes!
Thanks!
Hi,
Please make sure you have updated the theme properly and disable all the plugins except Visual Composer, clear cache and see if you still have this issue. If it works please enable your plugins one by one and see which one cause this issue and try to find an alternative.
If the issue persist please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look.
Thanks!
Hi,
Yes it was fixed from version 6.6.2 – http://screencast.com/t/YPLzrRyaIlw so please update to the latest theme version 6.6.4 – https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update the plugins that come with the theme(V.C., Social Counter..) – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thanks!
Hi,
Please disable all your plugins except Visual Composer, clear cache and see if you still get this error as a plugin could cause this. Also you can check this with a default wordpress theme and see if the error is still there as I don’t think that it is related to the theme and what you have provided is to general. You should see in what conditions you get this error and provide more details.
Thanks!
Hi
That seams to be a problem related with your WordPress install. At first try to deactivate all plugins except Visual Composer clear all caches and test again. If the problem persist try to make a new WordPress install only with the theme and Visual composer plugin and check if the problem persist. Before making any changes make sure that you do a full backup to the current wp-install and the database: https://codex.wordpress.org/WordPress_Backups
Thanks!
Hello CetriTires,
Unfortunately, this kind of plugin is not tested with our theme and we cannot make a statement about their functionality. As you can see in this screenshot, we have a list with our tested plugins wich is work fine with the theme -> http://screencast.com/t/R9nEmAEtQw Q-translate X seemed to be the closest we could find to a working plugin but we cannot say for sure it will work 100% as we did not run a rigorous testing. You can try to troubleshoot it and disable all the plugins except Visual composer and Q-translate X to rule out any plugin conflicts. If you still cannot manage to get it working, then you will probably have to look for another translation plugin that works with our theme. Sorry for not having a precise answer. Maybe one of our users who have some experience with this plugin and our theme help you out.
Hope this helps!
Thank you for your understanding!
Hello
I have checked your website and I saw that all the images seems to works as expected and are showing up. Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule our the plugins in conflict. Also, please check your system status and try to improve it to increasing the parameters values, in order to achieve the best result. If you do not have access to your system status file, please contact your hosting provider and then try to increase these parameters.
Please make sure your system status parameters are set properly. You can check here: http://screencast.com/t/Ka9cF6ty and then you can use this guide to see how you can increase these values: https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
After this advice, if your problem is still there please let us know and also provide more details and some screenshots with your issues so I will be able to provide a more accurate response.
Thank you for the message!
Hello Andrii,
Unfortunately, these kinds of elements have been designed to work as expected only for full-width layout, without sidebar. If you want to use them with sidebar the layout will be broken, as you can notice on your website. I have tested on my side the Big Grid 8 and nor this will not work as expected because the feature image will be cropped if you are using a sidebar. I recommend using these Visual Composer elements only on full-width for a better results.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi,
Please update the theme to the latest version 6.6.4 as these structured data issues were fixed – http://screencast.com/t/WoxwbHZqQfs
Check this guide to update the theme and also update the plugins provide with the theme files from /plugins folder(Visual Composer, Social Counter) – https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Also be aware of child theme changes if you use it as we have made some changes – https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thanks!
I have a couple pages that have medium size blocks of RAW HTML. One in particular at http://illinoismatmen.com/wordpress/ihsa-high-school-tournament-results/ uses the accordion with 12 blocks of RAW HTML. It takes Visual Composer a LONG time to load this from the admin panel and working within Visual Composer on this page can be VERY slow and will sometimes crash the browser. Is this a known issue? Is there a way to improve performance? The front end page loads very quickly.
Hi
please help to understand
i have updated last version of visual composer and sometimes it can not load inside posts, only classic editor shows but visual part is not active. And it makes visual composer unusable.
Hi,
Thanks Chris for your help!
@razakey The theme doesn’t control the og: meta data so we recommend Yoast Seo plugin for meta data. Please disable all the plugins except Visual Composer and Yoast Seo, clear cache and check again. Please note though that facebook isn’t fetching you new meta info right away so you need to wait a while the new info are updated, so use facebook debugger tool to test/refresh your article – https://developers.facebook.com/tools/debug/og/object/
Thanks!
Hi,
You can enable the Visual Composer frontend editor by removing this code from theme’s functions – http://screencast.com/t/1N4LB7WhP2jR but unfortunately will not work properly if you have tagdiv blocks on the page.
Thanks!
Hello gauravkohli,
Please make sure that you have downloaded the latest version of the theme (6.6.4) and Visual Composer and install it properly, as @Chris you suggested above. For more information about Visual Composer, please check these links -> https://forum.tagdiv.com/how-to-use-visual-composer/ -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If you need more assistance in this regard, please let us know.
Thank you for the message!
Hello calisangels,
I have checked your website and your console and saw that you have some js.errors, as you can see here -> http://screencast.com/t/ednRzRnEu0XJ This kind of errors could come from plugins in conflict. Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the interference between untested plugins and our theme. As you can see, we have a list of tested plugins with that the theme works perfectly -> http://screencast.com/t/0kBXe1my
Also, you can try to see the theme behavior using our demo preview on mobile and notice that issue does not come from the theme but only from the conflicting plugins. ->http://demo.tagdiv.com/newspaper/#
Hope this helps and let us know how it goes!
Thank you for the message!
Hello Isriya Paireepairit,
I have checked your website for miscellaneous devices and the slider seems to work as expected.
-> http://screencast.com/t/vLwYyjAHrhK
Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is necessary to do this because some untested plugins that you are using can cause some interference between them and our theme and can produce these errors on some devices. Also, please try this feature from our demo preview -> http://demo.tagdiv.com/newspaper/big-grid-slide/ and see that are works fine and this kind of issue does not come from the theme.
Hope this helps and let us know how it goes!
Thank you for the message!
