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fashioninsiders
tagDiv Member

Hi Vlad,
Think we have found the issue now may be related to update. After updating to V11 some rows where not stacking correctly, spacing etc, seems to be related to spacing entered into tag div composer. By removing the entry in composer we can resolve for now.
Regards

VisualSuspect
tagDiv Member

the second problem i managed to fix it by going on tagdiv composer on css tab and putting zeros on the right and left.

On the first problem it is loading more and different posts but not from the same category. For example we go to “gaming news”. The first 6 posts that shows are from the “gaming news”, but when i am loading more then it shows posts from all the categories. This is happening on mobile and desktop too.

searkweather
Participant
#0

I managed to fix the issues was a database and now i can use the composer but now i can’t get some templates to show edit with Tagdiv composer after doing a fresh install.

mohanpnaiksirsi
tagDiv Member

yup, it is resolved. but the footer is not visible in tagDiv composer.

EM
Participant
#0

Hello,

On my home page emprunter-malin.com I removed most composers in order to accelerate the page. As a result, I can’t see the header menu anymore : https://www.screencast.com/t/gARJkLan93.

How can I correct it ?

Tanks in advanced.

flyingfinn
Participant
#0

Hello and thank you for your support.
We read the documentation but we cant find why we cant edit the rows in some positions.
For example in basic header and in articles. We cant delete inner row and put two banners or inside article we cant add anoter element next to date in the same line.
Can you help us?
Attaching the two images.

Header
Screenshot-2021-06-21-at-1-47-19-AM

Article
Screenshot-2021-06-21-at-1-44-36-AM

Korik12
Participant
#0

The update broke my site.. I went back to 10.4 and the whole site is down and the tagdiv Composer won’t load.. just gives me a “sorry you are not allowed to access this page”..

Please provide an answer as soon as you can.. not a happy camper

Balint
tagDiv Member

I could save my site with an older version of the theme (10.4), hopefully I had saved back in May that version.

But If I make an update the problem is the same, probably there is a compatibility problem between Theme 11 and TG Composer.

Balint
tagDiv Member

I don’t know how it was fixed, but I have the same problem with TagDiv Composer. It broked my site:
There has been a critical error on this website.
WordPress caught an error with one of your plugins, tagDiv Composer.

I deleted the plugin, I downloaded again from ThemeForest, also updated via FTP, nothing, uploaded again via WordPress admin panel, I got the same problem. Deleted all the other TagDiv plugint, installed just the TagDiv Composer, the same problem…

rcieslak
tagDiv Member

hi,
same here, my website crashed after the newest update…
http://www.noprobleminindia.com
no matter what I click tagDiv composer doesn’t want to get activated.
I was not able to log in to my admin panel and if not recovery option I would stay crying how to login.

Attaching screen shots
tagDiv: not able to activate the plugin

I suppose I didn’t attach the proper image
https://i.postimg.cc/7ZsVRhc6/tag-Div-composer.png

  • This reply was modified 5 years by rcieslak. Reason: screen shot not relecting
  • This reply was modified 5 years by rcieslak.
technologyadvicecom
Participant
#0

I’m adding a custom tagDiv composer block which will retrieve postmeta information for the post, then display that information on the page. This means I need to get access to the post ID of the post. But in testing I continuosly get the post ID of the cloud template instead. From within the context of a tagDiv composer block how can I reliably get the original post ID?

The oddest thing is that it appears to depend _where_ in the cloud template I place my block. If I place it in the content area it pulls the post information as expected. However if I place it above the title it tries to get template details. I’ve dumped out the following things in both cases.

var_dump($post->ID);
var_dump($wp_query->post->ID);
var_dump(get_the_ID());
var_dump(get_queried_object_id());

Am I doing something wrong?

Jabran Ali
tagDiv Member

Hi, I am also wondering, how to fix the width issue with the Header and footer. Can you please explain, as I have set the background color for the zone content through Tagdiv composer but nothing works.

https://ibb.co/H4df337

domaincraft
Participant
#0

Hi,

I need to upload header menu in mobile menu. I do it:

1) opening Tagdiv Composer on the page of interest;
2) selecting the phone viewport;
3) select the hamburger menu;
4) finally select “td-demo-header menu” from the drop-down menu of the option “select menu” of tagdiv composer.

The above procedure uploads correctly the mobile menu, but it causes the reset of the page text. In particularly the text in the page disappears and appaears the following string [tdc_zone type=”tdc_content”][vc_row][vc_column][/vc_column][/vc_row][/tdc_zone]

Socratease2640!
tagDiv Member

Hey Harefamilia,

My understanding is that for the footer template only, you have to first assign it to a page (any page, I chose the homepage) . This can be done in the theme panel footer area or in the website manager. Strangely, setting it on one single page seems to make the footer appear globally on every page. Then you go back to THAT page to edit the footer. The “edit with TagDiv Composer” does NOT appear if you try to edit the footer template directly. Personally, I find it very inconsistent and confusing that they have done it this way. The footer template should be editable in the same way the header template is, that is, with the “edit with TagDiv composer”.

Hope this helps,

Anamaria
tagDiv Staff

Hello,

For the issue with the link to buy the theme, please reinstall the tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/WLy01lbc


@TLC815
,

Please use the import/export feature from Theme panel: https://forum.tagdiv.com/import-export-theme-settings/ -> https://www.screencast.com/t/1RwsLsKJYH

Thank you!

Paata
tagDiv Member

Bettina, thank you for advice. I did everything you told me, but still the problem was not fixed 🙁 I do not use the cache plugin. please, tell me what can i do Else?

plugin page:
https://drive.google.com/file/d/193mjxCyYkASNUNqUCcHAM5bpXrpZXcHw/view?usp=sharing

Composer:
https://drive.google.com/file/d/1bBN_BtVHHhT3GOuGO0rQcWDQSRgl8Aig/view?usp=sharing

web site:
https://drive.google.com/file/d/1ZcM0jlFE4zXe4eT9nyh9b2-lrBbf-Txc/view?usp=sharing

Anamaria
tagDiv Staff

Hello,

This is strange. The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Also, if you don’t have the red zone, please try with right-click menu to delete it https://www.screencast.com/t/9nWg97KsS.

Thank you!

Anamaria
tagDiv Staff

Hello,

In most cases when you get a similar message “ Error at zones: 6(models): 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.

For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, You can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel and credentials. We will take a look. Include a link to this topic in the email.

Let me know the results!

Thank you!

Vlad S
tagDiv Staff

Hello!

If you are using post templates they are fully editable using tagDiv Composer. Find out more on how to edit the templates using tagDiv Composer on our video guides here: https://www.youtube.com/user/tagdiv

Thank you!

Vlad S
tagDiv Staff

Hello!

That can be done by using tagDiv Composer as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=53s

Thank you!

cyrus
Participant
#0

Hello,

We have 5 licenses to Newspaper 9 Themes. Our main site, theaiorganization.com is on old newspaper9 version. Our speed for homepage has never been faster than 2.4 seconds, and 1.6 for post pages, with usual 3.0 seconds on main page which is not satisfacory. Each technician we consulted with stated it is the coding inside Newspaper9.

1. When we updated to the new WordPress 5.72, it broke the Tagdiv Composer, we had to uninstall, reverse to previous wordpress version, and reset the entire website for theme to work with Tagdiv Composer. Is it because Tagdiv has bugs related to new wordpress or not yet compatible? Also, how should we get to upgrade to Newspaper 10 and to 11?

2. Tag Div AMP app for faster speed, after installing the AMP app, the Tagdiv Composer also has issues. Why?

3. What is the general speed Newspaper 9 is supposed to achieve for load in? Our testing process was with pingtool and mostly with Gmetrix speed test. We see other themes or your competitors, achieve 1.0 seconds with more data than we have, compapered to the Newspaper 9 3-4 seconds.

Please provide solutions and direct answers to each question and issue with pictures, and directions so we can obtain around 1 second. We use Cloudflare to ensure good security and fast service, so the Theme here is the issue. We also have Plugin for Cache.

Thank you,
Jill O’Connor
Staff,
The AI Organization

sergioshrek
tagDiv Member

Thank you Annamaria for your response. I forgot to publish the page. Now it’s correct.
Under the header should be a Big Flex Grid 5, but instead there are just the titles. In the tagdiv page composer, the page looks good

This happens starting from 10.4 version

How can I solve this issue?

Anamaria
tagDiv Staff

Hello,

Unfortunately, we don’t have a guide to set the implemented box with the API plugin in widgets, this will be displayed only in tagDiv Composer. I’m not sure, but I think this can be achieved if you have the right skills to edit the theme files.

Thank you!

Anamaria
tagDiv Staff

Hello,

What version do you use for mobile?
If you have a mobile responsive or mobile page please edit with tagDiv Composer, and go in manager, there is a setting how to make the sticky menu https://www.screencast.com/t/Ha8ubF0jaX

Thank you!

Anamaria
tagDiv Staff

Hello,

To understand that the problem is a 404 error on the page? but does that page exist?
Also, if you have shortcodes on the page, please make sure you have the tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, Standard Pack).

Also, related to this plugin, it is not tested with the theme, but can you please tell us exactly where the incompatibility occurs?

Thank you!

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