- NewspaperHow to Install Newspaper via FTP
- NewspaperNewspaper theme documentation
- NewspaperHow to Update the Newspaper Theme
Hi,
Please check our guide for how to install the Newspaper theme
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Just make sure that when you upload the zip, you upload only the theme and not the entire package.
I hope this will help you!
Hello,
I think this problem is caused because the install was not done correctly, please make sure your theme and plugins are updated correctly, also, you can try to reinstall the theme and plugins
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.
Thank you!
I also follow as follow suggestion
Social counter Facebook problem – reply
Apr 26, 2017 at 1:08 pm
Hi,
Please try to do a clean install of the theme. Download the latest theme version form Envato and follow this guide to install it via ftp – https://forum.tagdiv.com/install-via-ftp/
Then deactivate and delete the old version of Visual composer and social counter, and install the new ones from the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then configure the social counter again and it should work properly for you.
If you still have problems, you can send us an email at contact@tagdiv.com and provide admin login information so we can take a look.
You can activate the theme on a sub-domain for testing purposes and then activate in on the live site. You can use the reset key option available in the theme system status.
Which is also not work ..
I can not automatic update in wordpress at the moment.
So I gave a try to do manual update by FTP.
After that, can not update all plug-ins which are related with Newspapers Theme.
And also can not put the registration key.
Hi,
Yes, you are right, maybe is not 100% but 90% are, to remove the standard pack you’ll need to use cloud templates and for pages you’ll need to replace the simple blocks and grids with flex blocks and flex grids. But before this you’ll need to have a full backup and is no need to set on a different theme during the theme update. When you update the theme via FTP/cPanel, you’ll need to copy and replace only the Newspaper theme (delete the old Newspaper theme and unzip the new one), after the theme is set, you need to go in WordPress > Newspaper > welcome section and update the theme from there. Also because you have an older version, you need to install the tagDiv Standard pack from Newspaper > plugins.
Thank you!
Hello!
Thank you for that awesome work what have you done 🙂
I wanted to ask update from 8 to 11.
I would need to update webpage silently 🙂
Is that right to do?
1) I’ll upload new theme to the FTP.
2) I’ll change current website to Twentyeleven theme.
3) I’ll rename old Newspaper theme to different folder name and new theme to the old folder name (to keep database settings and url-s)
4) I’ll acticate new theme.
5) I’ll install immediately Standard Pack plugin to keep remain settings what I had.
6) Install plugins what I need (td-composer, td-cloud-library)
7) I’ll build new frontpage with td-composer on another page. (So long standard pack holds visual composer premade front page what I had before)
8) I’ll make new header and footer from tagdiv cloud library.
9) I’ll change footer and header and front page.
10) I’ll disable Standard pack plugin and conclusion is that – website is faster? 🙂
Best regards
Hello,
Unfortunately, I can’t access your website => https://i.imgur.com/5bQeWuv.png
Usually, such problems are caused by a plugin conflict.
Also, we need to take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation to know that we will disable the other non tagDiv plugins
Also, please make a full backup to all files and databases.
Thank you!
It is not possible to downgrade php for me, its fixed by hosting and I can select from 8.x only 8.0.13 or 8.1. But there shouldn’t be many changes in between 8.0.13 and 8.0.9. Also you announce compatibility with PHP 7+ so I thought that it should be fine.
Culprit of this problem seems to be ftpext access to filesystem, but I even tried to put FTP login info to wp-config.php to avoid WP asking every time when it has to work with files. Unfortunately it didn’t help.
Access to website is now pointless, because I had to move it back to older PHP and original theme – I need it working. Will wait a bit with migration and upgrade before you test newer versions of PHP.
I was trying to switch one web to Newspaper theme and after activating td-composer got total crash with 500 Internal server error both front/back end. It is caused just by activating composer, disabling it fixes problem – but theme doesnt work ofc. Using latest version 11.3.2
Tried removing all other plugins to avoid possible conflicts, but situation remained same. Requirements for theme should be ok:
PHP Version 8.0.13
WP Memory Limit 256 MB
PHP Execution Time 300
PHP Max Input Vars 5000
Only problem is that WP doesnt have direct access to files and using ftpext, but didnt have any problems with that on my other websites run on same hosting. Only difference is that other sites have older PHP, here is new 8.0.13.
After activating WP Debug I got this message
Fatal error: Uncaught TypeError: ftp_fget(): Argument #1 ($ftp) must be of type resource, null given in /var/www/mysite/www/wp-admin/includes/class-wp-filesystem-ftpext.php:146 Stack trace: #0 /var/www/mysite/www/wp-admin/includes/class-wp-filesystem-ftpext.php(146): ftp_fget() #1 /var/www/mysite/www/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tagdiv-theme-plugins-setup.php(342): WP_Filesystem_FTPext->get_contents() #2 /var/www/mysite/www/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php(1977): tagdiv_theme_plugins_setup->theme_plugin_has_update() #3 /var/www/mysite/www/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php(1836): TGM_Plugin_Activation->does_plugin_have_update() #4 /var/www/mysite/www/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php(422): TGM_Plugin_Activation->is_tgmpa_complete() #5 /var/www/mysite/www/wp-includes/class-wp-hook.php(303): TGM_Plugin_Activation->init() #6 /var/www/mysite/www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters() #7 /var/www/mysite/www/wp-includes/plugin.php(470): WP_Hook->do_action() #8 /var/www/mysite/www/wp-settings.php(578): do_action() #9 /var/www/mysite/www/wp-config.php(104): require_once(‘…’) #10 /var/www/mysite/www/wp-load.php(50): require_once(‘…’) #11 /var/www/mysite/www/wp-admin/admin.php(34): require_once(‘…’) #12 /var/www/mysite/www/wp-admin/plugins.php(10): require_once(‘…’) #13 {main} thrown in /var/www/mysite/www/wp-admin/includes/class-wp-filesystem-ftpext.php on line 146
You can access up to FTP. But I don’t know the next step.
Hi EJO14,
Thank you for contacing us!
Like @great1212 said is not ok to set the r private key on forum because, other users can use it for there projects, so I remove it from your reply.
If you want to update the theme, the first step will be a full backup for your website and database and only after that update the theme.
The theme need to be update manually, via FTP/cPanel, upload the zip with the new theme version, then delete the existent theme and extract the theme zip, after that, from WordPress dashboard select the Newsmag > welcome and install/update the plugins from there, also, in case that you are using extra theme plugins and those are not in Newsmag > welcome section, check theme in Newsmag > plugins.
I hope this will help you!
Let me know the results!
Hello,
If you tried all the solutions on the forum and none were successful -> https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-error-after-destroying-my-older-server/ we need to take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation to know that we will disable the other non tagDiv plugins
Also, please make a full backup to all files and databases.
Thank you!
I can access until FTP. Please give me more details on how to modify it. It’s hard to follow the tutorial.
Please tell me in detail.
Hello @saikumar!
Please check our documentation step by step: How to install and activate Newspaper:
1. https://forum.tagdiv.com/install-via-wordpress/ OR https://forum.tagdiv.com/install-via-ftp/
2. https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
3. https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Thank you!
Hi,
As the title says “There has been a critical error on this website. Please check your site admin email inbox for instructions.” I have a fresh domain with fresh WP installation, I had the NewPaper theme installed temporarily from my main site but I wanted to get this theme instead for this site. I have uploaded the .zip from within WP but the moment I press Activate my site goes down!
I had to delete the theme via FTP in order to access my site again.
I tried 2nd time only this time I pressed preview and voila the same error “There has been a critical error on this website. Please check your site admin email inbox for instructions.”
My server is being hosted on debian 11/myvestacp/php 8.0.
I do not face problems with NewsPaper or any other theme that I have tested!
In case this can’t be fixed, can I change my license to NewsPaper that I know it works?
Hello!
Please check our documentation about how you can update a plugin: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/ and the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ (FTP recommended).
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello,
Please try to update the theme via FTP/cPanel => https://i.imgur.com/RjXvfMp.png -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello there,
I have been getting this error when saving a page for a while now, please help me solve this problem.
Fatal error: Uncaught Error: Cannot access offset of type string on string
in /home/host/ftp/my_website/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 3216
Call stack:
td_util::parse_shortcode_attr()
wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php:3144
td_util::parse_content()
wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php:3135
td_util::parse_content()
wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php:3135
td_util::parse_content()
wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php:3135
td_util::parse_content()
wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php:2979
td_util::get_content_google_fonts_ids()
wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php:2972
td_util::get_required_google_fonts_ids()
wp-content/plugins/td-composer/includes/tdc_ajax.php:174
tdc_on_save_post()
wp-includes/class-wp-hook.php:303
WP_Hook::apply_filters()
wp-includes/class-wp-hook.php:327
WP_Hook::do_action()
wp-includes/plugin.php:470
do_action()
wp-includes/post.php:4468
wp_insert_post()
wp-includes/post.php:4570
wp_update_post()
wp-admin/includes/post.php:423
edit_post()
wp-admin/post.php:227
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you have a good host, also if you use a plugins like Wordfence please set it in learning mode.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you
Hi sbkalim,
If you want to update the theme, then the first step will be to make a full backup for your website and database. After that you can update the theme. I recommend to update the theme manually, via FTP/cPanel, upload the zip with the new theme version, then delete the existent theme and extract the theme zip, after that, from WordPress dashboard select the Newsmag > welcome and install/update the plugins from there, also, in case that you are using extra theme plugins and those are not in Newsmag > welcome section, check theme in Newsmag > plugins.
I hope this will help you!
Let me know the results!
Hello @jmtiongson,
I think this problem is caused because the install was not done correctly, please make sure your theme and plugins are updated correctly, also, you can try to reinstall the theme and plugins
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.
Thank you!
Hello,
You can use the plugin https://wordpress.org/plugins/updraftplus/ for updates, is enough the database.
Thank you!
Hello,
We are very sorry for this unfortunate situation, please contact us via email at contact@tagdiv.com and provide the wp-admin access and FTP/cPanel access.
One of my colleagues will investigate the issue as soon as possible.
Thank you for your understanding!
@alexandros
Log in to FTP and rename the following folders in “wp-content/plugins”. td-comproser -> td-comproser2 and td-cloud-library – td-cloud-library2. Then you can login to your admin panel.
This kind of message is unacceptable!!! TagDiv – this is not your website, you can display whatever you want on it. A few hours of downtime causes more damage than the cost of buying your shitty theme!!!
Hello,
Please contact us via email at contact@tagdiv.com and provide the wp-admin access and FTP/cPanel access. One of my colleagues will inspect your website.
Thank you!
