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digitalaimmedia
tagDiv Member

Theme name Newspaper
Theme version 12.3.1
Theme database version 12.3.1
HTTP channel test wordpress
tagDiv advertisement
php.ini configuration
Server software Apache
PHP Version 7.4.33
post_max_size 2000M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 2000
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL https://myrgv.com
WP Site URL https://myrgv.com
WP version 6.2
WP multisite enabled No
WP Language en_US
WP Memory Limit 512 MB/request
WP_DEBUG False

beachie7
tagDiv Member

Hi Anamaria,

See the link here: https://www.screencast.com/t/W4kSeG452v.

You will see the toolbar across the top has disappeared.

I haven’t installed a new plugin since it was last working.

Best,

Sean

Jellyhound
tagDiv Member

Sorry I’m not sure how that will work. I will still be installing the same version. I currently have v4 and you want me to delete it an reinstall v4, surely that will mean it will have the same vulnerability flagged up?

This is a client site so I need to provide assurances that there is no XSS vulnerability.

Thanks

Anamaria
tagDiv Staff

Hi,

Please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
There was no issue, there were issues with the plugin version only https://forum.tagdiv.com/topic/jetpack-alert-about-td-composer-vulnerability/

Thank you!

Cuma
Participant
#0

Hey my host just upgraded to php 8.0 and smart list articles are not moving into next pages with “next” button. When I click “next” it reloads the same page. Also if you try to put a number to the end of the url, it doesn’t help either. Here is an example of my website and article. Newspaper 9 is installed.
https://no.scandinaviannews.dk/2021/04/22/13-aring-bygger-et-eget-minihus-sjekk-ut-innsiden-og-la-deg-imponere/
Can we fix this issue, please? It is very important for my websites to have smart lists active. Thank you very much!

Anamaria
tagDiv Staff

Hello,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/

I hope this helps.

Thank you!

Anamaria
tagDiv Staff

Hi,

There is no issue because the security issue was added in the tagDiv Composer version 4.0 -> https://i.imgur.com/sF8iilF.png those from jetpack put a condition there lower than 4.0 and I think that’s why that alert appears. Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

mcavallini
tagDiv Member

I cannot tell you how and why, Bettina, but – perhaps thanks to the good karma of your kind answer – the problem suddenly disappeared and the TagDiv editing capability was restored. I followed your suggestion anyway and installed the really simple SSL plugin. Just in case. Thank you, Bettina.

jackb149
tagDiv Member

Thank you! Guessing the section you mentioned above is for Google Analytics code to which I just paste in the Google tag once and it applies for all pages?

Also can you please advise how to install Facebook pixel?

Stix
tagDiv Member

UPDATE: Just wanted to post an update to the group … tagDiv ( Calin and team ) found the issue and helped get my website fixed with the install issues I had, and I now have the theme installed and working on my website with no issues!

Thank you, Calin, and the tagDiv team!

DocDigit
tagDiv Member

We have some posts linked to max 2 other categories.
Latest update: we installed Newspaper from scratch again and it looks everthing looks fine now. Did you have an update without updating the version number by accident?

Happy now, thanks for your patience!
Jos

hadharm
tagDiv Member

I have send an email to the team. There is a file manager plugin there also to access the WordPress default files.

I have been using normal WordPress installation before and everything works fine but it stops working after I moved to WordPress multisite. So I guess the tagDiv theme/plugins have compatibility issues with the multisite feature.

The background image on the login page: hiideemedia.com/login is not showing perfectly as I wanted.

I want it to show as full-height background image. It should fit into any device that loads the page. From your recorded video(https://www.screencast.com/t/8kZItE5F9Ras), I can see some white background at the bottom. Please how can I make it full height

  • This reply was modified 3 years by hadharm.
  • This reply was modified 3 years by hadharm.
Bettina
tagDiv Staff

Hello Mariane!

Did you have the plugins installed, activated, and up to date?
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache.
Make a full backup, update the theme, do these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).
If the problem persists, then we can investigate this issue further via email. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
Our team will take a look!

Thank you!

Anamaria
tagDiv Staff

Hi,

Please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
There was no issue, there were issues with the plugin version only https://forum.tagdiv.com/topic/jetpack-alert-about-td-composer-vulnerability/

Thank you!

Wraxly
tagDiv Member

I installed the “Page Links To” plugin and it works fine for this purpose.

CharbelC93
Participant
#0

Hello,

I have been investigating why google rankings have dropped for https://cricblog.net, particularly for new articles. I have noticed this change since early April, around the time there was an alert regarding the td-composer plugin. Last week, I followed your instructions by deactivating, deleting the plugin (and clearing cache) and then reinstalling the plugin. However, the issue still persists, with URLs disappearing off Google after initially ranking.

Is there any assistance or insight you can provide as to whether this security issue may have affected rankings and what the fix may be?

Thank you.

Anamaria
tagDiv Staff

Hi,

Please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
There was no issue, there were issues with the plugin version only https://forum.tagdiv.com/topic/jetpack-alert-about-td-composer-vulnerability/

Thank you!

Adeeali
tagDiv Member

Hi Calin, thanks for your reply I have made a video for the issue I am facing. Please have a look and advice I have already cleared the cache from everywhere but the problem still the same

I already have content on my website and I install the design only your urgent reply to solve the problem will be highly appreciated

https://streamable.com/7v0xf2

website link http://www.adeeali.com

  • This reply was modified 3 years by Adeeali.
Anamaria
tagDiv Staff

Hi,

There is no issue because the security issue was added in the tagDiv Composer version 4.0 -> https://i.imgur.com/sF8iilF.png those from jetpack put a condition there lower than 4.0 and I think that’s why that alert appears. Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Calin
tagDiv Staff

Hi,
If this happened after you updated to the latest version, it is possible that certain plugins interfere, most likely an update was made to the theme, then when the plugins in the theme were to be replaced, then the automatic installation of the plugins appeared in the new version it was stopped due to the plugin conflict or security settings.
From what I see now, the site is under maintenance, are there still problems with it?
Thank you!

Calin
tagDiv Staff

Hello,

1. The “Errors at columns elements: 3(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” most of the time the problem is from a shortcode that is not compatible with our theme or a plugin conflict, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision.

2. From what I understand, you had a demo and then installed another, in this case, all the content that came with the first demo is deleted (posts, pages, categories…) – https://forum.tagdiv.com/installing-demos/
“VERY IMPORTANT! If you choose to install a pre-built website with content, do not edit the content and use it as your site content! The pre-built website content will get removed when uninstalling the theme or switching pre-built websites. If you want to keep the content as your own, please create a copy of the page and use the copy as your content.”

3. If this situation only occurs when you are not connected, it is most likely related to the cache plugin, it still delivers the cache before you change the demo on the site

Thank you!

Anamaria
tagDiv Staff

Hello,

1. Yes, you can use the theme on two domains (local and live).
2. Unfortunately, if you install a new prebuilt website all the templates and pages that were imported from previously prebuilt websites will be deleted. You can find the all templates in the cloud library, and you can import templates without any issues -> https://cloud.tagdiv.com/#/load/All -> https://forum.tagdiv.com/cloud-library-templates/

Thank you!

Scholarahipsranking
Participant
#0

After buying and Installing Newparer, my site being affected by malware even though i have lisense.

RichardD
Participant
#0

just installed theme, but im getting a 404 error whenever i try to edit the header.

hadharm
Participant
#0

Good day sir/ma, pls I have issues with tagdiv optin in Builder. I am using the tagdiv optin in builder to control how user accesses my website backend. Everything was working fine before I activate WordPress multisite feature on my installation.

The issues now are:
1. When new user register, they don’t receive a welcome email to activate their account. (I have already tried adding a user from the dashboard manually using admin privilege and the activation email was received successfully so the issue is from tagdiv plugins).
2. When a user enters their email address for forget password it says user not found.
3. Any user that registers is marked as Customer. I want the registered user to be a Contributor + Customer by default. I have set that in my WordPress default settings but I haven’t confirmed yet.

I have attached some details below for test purposes. You can use the details on the login page and see the issues

My login Page/URL: hiideemedia.com/login
Username: Tagdivfix
Password: Tagdivfix
email: tagdivfix@hiideemedia.com

Pls how can I fix this issue? I want the login/register/forgetpassword to work for all users. Whether they are customer or author or admin. Everything should work perfectly.
Thanks in advance.

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