Search Results for 'install'

Hello!

Make sure you use the latest version of the theme and plugins(11.4.2).
Please check the console in the TagDiv Composer, and make sure you do not have a 403 error.
We have a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Check some other possible factors which can interfere there: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/.
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

Let me know the results!

Thank you!

Hello Rafał!

Make sure you use the latest version of the theme and plugins(11.4.2).
When I’m testing on my end it is working well with better configuration of the settings.
The issue is on your install, so we need to check what is interfering there.
We require access for more investigations and make sure that there are no any changes. Any changes that we will make on your website can be done only with your permission.

Thank you for understanding!

Hello,

Seems you have an older theme version, and that is why you don’t have the install button.
Many changes have been made over the years, and the latest version of the theme is 11.4.2
Also, if you want to update the theme I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup of all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/

We do not encourage you to use Wp Bakery at all. Please note that the WP Bakery has a conflict with the tagDiv Composer. Please use only one builder and not both. So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

Thank you!

Hello,

Please make sure you have the Standard Pack plugin installed and active.
I recommend you make a full backup and update plugins and the theme via file transfer, so that you don’t face any errors: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.

Hope that helps you!

Thank you!

Hello,

This is the code from the file style.css -> https://pastebin.com/yAgiS2Kp
Also, please deactivate, delete and re-install the tagDiv cloud library and see if the problem persists.
Also, you can check if you don’t have the header template deleted.

Thank you!

Hi,

The cloud has been split into sections in the new interface for faster access to cloud templates, but an option will be added to allow access to all elements of the cloud as before.

We do not recommend using multiple builders on the same website, but you can try, just use a single builder on the page.

Form this screenshot -> https://imgur.com/BU5rEqe I see that the element is set inline, so it most possible to be from the demo you have installed or other options.
Please try this custom css
.menu-td-demo-header-menu-container ul li::before {
display: none;
}
I hope it will help you!

Hello,

Please let me know what prebuilt website you have installed.
If you install a Pro Prebuilt Website the changes from the Theme Panel will not apply, (only some settings) to change the color on block/post you can edit with tagDiv Composer -> https://prnt.sc/10grx77, select the block/post and in Style, you can change the color => https://www.screencast.com/t/sUE7ug4UIAR5 also, after you can copy the style and paste it -> https://i.imgur.com/WCHxXlr.png
Also, the settings from the theme panel are saved? if not, then please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions.
you can edit the mobile menu from Manager (Website Manager) -> mobile menu/sticky -> https://i.imgur.com/6wgVHk8.png and you can set the color on the row in the tab CSS -> https://i.imgur.com/xFvADzW.png

Thank you!

Hello @shibam!

I’ve installed both plugins(latest versions) and I can not see this error.
Please let your host provider know also about this issue.
Make sure you haven’t any settings which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

To have the automatic updates option, you had to have version 10.3.1 and from version 10.3.2 you could use this option -> https://tagdiv.com/introduction-to-newspaper-theme-automatic-updates/
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagdiv Standard Pack, tagdiv Composer.

Thank you!

Hi,

I just made a test and I installed the theme on PHP 8.0.13 and for me is working without problems -> https://i.imgur.com/KCqQ5D2.png -> https://i.imgur.com/30XSA52.png

Thank you!

Hello @mani24!

Make sure you have the latest update of the theme(11.4.2) and plugins too. Install the Standard Pack plugin if you use the default templates.

Thank you!