- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
I’ve notice that my instagram images are not loading anymore. I’ve checked all my configurations, reinstalled theme and plugins, rechecked instagram connection, nothing happened. Is there a issue with this?
Hello,
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Also, this situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello!
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Try and remove and re-install the tagDiv Composer plugin!
Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Hello,
Please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
Also, please does a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.
Thank you!
Hello!
Please provide us more information about your issue, also a screenshot and a link to your website in order to help you.
We have also a tutorial about how to setup a form with this plugin: https://forum.tagdiv.com/how-to-install-bbpress-forum/
Thank you!
Hello!
This error seems to be coming from the Cloud Library plugin which is trying to reach a post content.
I suggest you to reinstall this plugin, also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know about your results!
Thank you!
Hello!
It should appear when you have that button checked and also the social icons active from Newspaper -> Theme panel -> Post Settings -> Sharing -> Social Networks.
Try to do this steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)
Thank you!
Hi,
I build a website with your Newspaper theme three years ago. Since then, I didn’t have any requirements for website maintenance. The site is: https://gradjenjeinvest.hr/
Now, When I tried to edit front page with tagdiv composer, I got a message that the origin front page was not build in td composer, and now I can’t edit my page to add some aditional stuff.
Also, I tried to update td composer, but it seems that build is still 3 years ago.
I need help asap. I think the problem is in upgrading demo of construction. How to update it without installing new? If I install new, what will happend with my current page?
Kind regards,
Gradjenje
Hello!
Unfortunately, those pages are just for presentation purposes and they do not come when you install the demo.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you!
Hello!
Please try to reinstall TagDiv Composer, also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let us know about your results!
Thank you!
Hii, 2 Days back I installed Newsletter plugin and then activated that plugin after that TagDiv Composer has been stopped working. It is showing “There has been a critical error on this website. Please check your site admin email inbox for instructions” this when I open TagDiv Composer… Please resolve this problem.
reinstallment works. The theme format resumes.
Just installed the theme and it looks great. But, the tagdiv composer isn’t showing at all. I tried deactivating it and reactivated it and still nothing.
Thanks in advance for your help.
Hi,
After installing 10.4 and the basic demo site, I noticed that the drag and drop function is not working in the Tagdiv Composer. When I drag and drop a “row”, the word row is added, that’s it. None of the other elements can be added either. All needed Tagdiv plugins are installed, all other plugins are disabled, still broken. I have uninstalled/reinstalled Tagdiv Composer from the folder, still broken. I downgraded theme to 10.3.9.1 and Tagdiv Composer works perfectly. I am using WP 5.7 and PHP 7.4.16. Please see the following screens:
Error: https://imgur.com/a/SOgVQ8r
Plugins: https://imgur.com/a/qP2e8Xv
System Status: https://imgur.com/a/iD14UoA
PHP INI: https://imgur.com/jSAAjSs
Hello,
I tried to reinstall tagdiv composer and deactivate all plugins but my problem isnt fix. :((
I too am getting the exact same problem with drag and drop in Tagdiv Composer since upgrading to 10.4. I disabled all plugins except Tagdiv, still same problem. Using latest WP with PHP v7.4.16. I also tried uninstalling/reinstalling Tagdiv Composer, still same problem. v10.3.9.1 works perfect. Please see attached:
System status: https://imgur.com/a/iD14UoA
PHP INI settings: https://imgur.com/jSAAjSs
I too am getting the exact same problem with drag and drop in Tagdiv Composer since upgrading to 10.4. I disabled all plugins except Tagdiv, still same problem. Using latest WP with PHP v7.4.16. I also tried uninstalling/reinstalling Tagdiv Composer, still same problem. v10.3.9.1 works perfect. Please see attached:
System status: https://imgur.com/a/iD14UoA
PHP INI settings: https://imgur.com/jSAAjSs
Hi,
I have installed the version 10.4 and activated the mobile plugin.
Now the Homepage is sometimes like that of the mobile plugin and sometimes it’s the “normal” page.
Where is there the error?
Hi @azurik !
If I am not wrong, the div class is ‘featured-image’; but, if you put ‘entry-thumb’ it works, too (and this I know for a fact: it is the class that I used in my setup).
With that helper plugin, you will have to edit the php file installed, and change two things: what class you do want to exclude from lazyload, and how many of these images you want to exclude.
If you want to not lazyload only the featured image, you can put 1 as the value (the default is 2).
You can do that in the plugin editor, in the left menu in the WP Dashboard.
Hope this helps!
My 404 page is broken as well. I deactivated the tagDiv Composer plugin, reinstalled it through the Newspaper theme, and purged my cache, but the problem persists. I believe the only issue with the 404 page is that the menu bar is not displaying correctly.
My site URL is https://thelansingjournal.com
This is the sample 404 page URL: https://thelansingjournal.com/?p=9999999
Brand new install. I uploaded a new header logo, its there in the files, but I still have the VideoNews them logo in place. What gives? I’ve done dozens of WordPress sites. Why is new logo not showing up?
Forget it, I installed on a Linux server.
Hi Betina,
Thank you for your reply. Yes I have that button checked. It’s working in the desktop version but however, both the share buttons on top and at the bottom does not appear in mobile version.
Can you please let me know how I can reinstall the TagDiv Composer plugin? And will my site go down once I uninstall that plugin?
Thank you.
