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what-the
tagDiv Member

I have no other plugins installed. It’s still not working.

rafailovich
tagDiv Member

SOLVED: Updated PHP to 7.2 and the plugin installed and activated successfully.

rafailovich
tagDiv Member

Update:
I accessed the site files from cPanel’s file manager and deleted all plugins. This removed the error and I was able to log into the admin panel.
From there I installed Newspaper’s plugins one by one. The tagDiv Standard Pack is the plugin causing the error.

iconshare
Participant
#0

Hello,

I have followed instructions about the Menu Icons but I have a problem, that the icons are so close with letters.
When you see the picutre you will see the Test Menu icon is so closed and the others by default are perfect. https://prnt.sc/qqoil5 .
I have already install Font Awesome plugin.
Thank you in advanced

rafailovich
Participant
#0

Hi,

I just installed the Newspaper theme on a new WordPress site. It installed successfully at first and took me to a welcome page where it prompted me to install its plugins. At the last one, it encountered an error after which the only thing I see when trying to access either the site or admin panel is an error msg saying the site has a critical error and a link to doc pages about debugging.

Thanks for any help on this.

Julia

unito
Participant
#0

Hello,

I’ve installed Newspaper Pro theme but I the option to switch site/container width doesn’t work. I’d like to change whole site width to 1600px but I can’t do this via theme panel. How can I fix it?

Also I can’t upload logo via tehem panel. It’s uploaded but it deasn’t appear on the site.

Calin
tagDiv Staff

Hi,

Please make sure that you install it as in our guide from here also, please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If there it is a problem or you have some questions related to our theme, just let us know!

Thank you!

Andy
Participant
#0

Am trying to migrate theme to new host and do a complete re-design, but having multiple issues:

1. When I try to change the design (mainly to eliminate the Standard plugin going all-Cloud), I get errors on rows and columns then all the changes disappear with an autosave error.

2. I have de-actived every single plugin except TagDiv plugins and no change … all TagDiv minimum specifications are exceeded (although the System Status within the theme never shows the Mem_Limit correctly)

3. I have re-installed the theme several times and reset to default settings

4. The same elements not working previously are not working after the migration (Column Text primarily)

5. As this problem was happening before migration to the staging development I am wondering if something is messed up in database or permissions somehow on the original.

Should all Newspaper settings be deleted from the database just to start completely fresh or is this a possible permissions problem?

I appreciate your help resolving.

Staging platform:

https://544c83d243.nxcli.net

daveslc
Participant
#0

How do I get a homepage like one of the demo packs (for example, the Default Demo), but without the sample content?
I like the way the homepage looks in the demos, but there seems to be no way to install this without the content AND have it look like the demo.

dcolangelo
tagDiv Member

Actually, now I got all but tagDiv Composer installed.
Getting the following error:

Could not copy file. td-composer/legacy/common/wp_booster/wp-admin/panel/views/td_panel_custom_fonts.php

dcolangelo
Participant
#0

I’m getting the following errors when attempting to install the required plugins:

tagDiv Composer
Downloading installation package from https://cloud.tagdiv.com/td_plugins/td-composer/819b7f9b02b0195f80e3eab970f44973x/td-composer.zip…
Unpacking the package…
Could not copy file. td-composer/legacy/Newspaper/assets/images/demo/demos-placeholder.png
TGMPA v2.6.1
Return to tagDiv plugins panel

tagDiv Standard Pack
Downloading installation package from https://cloud.tagdiv.com/td_plugins/td-standard-pack/f3d6322e6f953bf07f46586e1d97917d/td-standard-pack.zip…
Unpacking the package…
Installing the plugin…
Destination folder already exists. /homepages/44/d335594708/htdocs/ahakanaka/wp-content/plugins/td-standard-pack/
Plugin installation failed.

tagDiv Cloud Library
Downloading installation package from https://cloud.tagdiv.com/td_plugins/td-cloud-library/c8cba5620a72d5b299fa8f62aeca6adfx/td-cloud-library.zip…

Unpacking the package…

Installing the plugin…

Destination folder already exists. /homepages/44/d335594708/htdocs/ahakanaka/wp-content/plugins/td-cloud-library/

Plugin installation failed.

adlit
Participant
#0

I just installed the newpaper theme and I have been playing with it. I have been working on the Category templates and I have chose category template style 6 which buts what looks like a space for an image and on top of that box it has the category name. I just cant figure out where I go in the theme to set the image.Right now I just get a big gray box with the category name in the middle. Does anyone know how to customize this image space?

skyscorcher
Participant
#0

Hello there,

Hello there,

We cannot open our homepage with the “WP editor” or the plugin Thrive Architect which we have installed—it just keeps loading. To be more specific, here is what we see when we click on “Edit with TA”: https://share.getcloudapp.com/Jru7e9pw

Furthermore, when we try to just “Edit” the same page on WordPress, here is the message that pops up: https://share.getcloudapp.com/QwuGw1ow

Could you please let us know what’s wrong and how do we fix this?

Since it is our front page, we hope we can fix this asap.

Looking forward to your reply, thanks a lot!

connect5thgen
Participant
#0

I UPGRADED TO NEWSPAPER 10 (V 10.2 )
I decided that there were too many issues with the last install and things were clearly not working as described (or) shown in the video tutorials.

This has caused me to update to the latest version of your template. V 10.2

EXAMPLE 1: https://screencast-o-matic.com/watch/cYVY2evKsB

EXAMPLE 2: https://screencast-o-matic.com/watch/cYVY2YvKM5

1) Please review the videos and try to explain why the category templates (cloud library templates) are not “working properly”

NOTE: When I say “Not working properly”
– I specifically mean that they are not acting or responding as they do in your instructional videos.

2) Notice that I can now see the template in the category, but —-All the template elements are not showing up

Vlad S
tagDiv Staff

Hello !

Your website is cached and is showing the Mobile Theme. Please clear your cache and try again. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Calin
tagDiv Staff

Hi,

The theme plugin can be update normally like before -> https://i.imgur.com/6S6iDXk.png -> https://i.imgur.com/EY5A1KI.png -> https://i.imgur.com/OicdsbT.png
How to install and update plugins -> https://tagdiv.com/how-to-install-plugins-and-update-plugins/

Hope this will help you!
Thank you!

Burton78
tagDiv Member

I just purchased the WordPress Automatic Plugin and newsmag theme and the plugin will not install. Is there an issue?

Vlad S
tagDiv Staff

Hello !

Please clear your cache, We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please clear your cache, we have inspected your device from Mobile Phones, Ipad and android tablets and everything worked out fine.

We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Calin
tagDiv Staff

Hi,

Usually when the mobile version appear on all device is a plugin or cache problem, in the most cases this problem appear when you are using the mobile theme plugin with untested cache plugin.
As cache plugin we recommend WP Super Cache Plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

cat8410
tagDiv Member

td-composer I have re-installed the same, can not delete any objects
Because i live in taiwan
Maybe you were helping me with the process, I was already asleep
I tested it all day and it was really bad to install
Please help me deal with this problem right away ???
Affects that I cannot continue to work

amivalo2
Participant
#0

I install and customize this theme in my website (http://howtutors.com/). When I browse to my website from computer I can see all the post categorized but if I browse it from my mobile device I just see all the latest post. I am unable to see categorized based post. So I need help to solve this settings.

davidb714
Participant
#0

Hello. I am using Newspaper version 10, with the Fast News Demo settings.

I have a contributors page on my site, created with the WP Bakery Authors Box element. Normally, when clicking on an author, the link connects to a page with the author’s Biographical Info from WordPress at the top, followed by their posts.

I recently installed BuddyPress along with the Youzer Plugin on my site. Now, when clicking on an author, the link connects to The author’s Youzer Profile. This works fine. I have the author’s latest posts configured to display on the Youzer profile.

I contacted Youzer support to ask if there was also a way to include the author’s Biographical Info on the Youzer Profile, without the author needing to enter the info in a separate Youzer widget in order to display author info on the Youzer Profile.

Youzer offered to create a custom widget to display the biographical Info, but, after examining my site, said that the biographical info on the Author’s page came from a Newspaper Theme widget, and not WordPress. They asked me to contact TagDiv support and ask for shortcode to display the Biographical information, and they would create a Youzer custom widget to display it on the Youzer profile. So, here, I am asking if there is shortcode available to display the author’s biographical information that I can pass on to Youzer.

Thank you!

David

Maddest
Participant
#0

Hi,
I’m testing my newly purchased newspaper theme and installed the iGossip theme. The header and its menus including background appears stretched. When I check the template settings ‘Force Full Width’, each option is set to ‘No stretch’. I have the feeling this is a bug, because I have another live website with Newspaper theme, also started with iGossip and option ‘No strech’ worked well. My other website is working with Newspaper theme V10.1.
The current one with the bug is version 10.2.
Maybe it’s not a bug and I simply forgot to change another setting?

Note: the bug appears also with other Demos

Thanks a lot

PuckWuck
Participant
#0

Scenario:

– Standard Pack Deactivated
– Default Pro Demo installed
– All on Child Theme

Have tried repeatedly in all sorts of ways but can’t get an inner column to behave as if it’s Sticky.
Now trying as well on one of my dummy sites with another NewsPaper Install and the same problem. What am I missing here? I thought I understood perfectly how this works, but now it’s just not working for me on multiple installs.

Note: I can almost swear it did work at one point though.

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