Search Results for 'install'

Hi,

The images are not loading on desktop as well – http://prntscr.com/o3pk4b
I see you are using theme version 9.2, that was when the new theme lazyload option was introduced, but there were some problems with it so it was improved in 9.2.1
– http://prntscr.com/o3pkfs

Try to disable the theme lazyload in the theme panel, then clear all caching and check if the issue is solved.

If you should decide to update the theme to the latest version, note that the 9.7 update was a major update – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
If possible test the update in a staging sob-domain, with a copy of the live website installed.

Thanks

Hi,

That would be the view counter. It could function incorrectly or not at all if you use a caching plugin. In this case try to activate this option
– https://forum.tagdiv.com/ajax-view-count/
Then clear the cache and check again. This should work when using the super cache plugin
– https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
With other caching plugins I can;t say for sure unfortunately.

Note that we reply as soon as possible within the allocated support hours mentioned at the top of the forum. Also please try to not reply multiple times in the same topic if possible, this will only delay our response. We answer from oldest to newest.

Thanks

Hi,

So the issue is just with the homepage. If it’s the demo homepage it should work properly.
Which demo did you install?

Be sure to check the theme requirements guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
If needed you could contact the hosting provide and ask them to configure the server and wordpress parameters as mentioned there.

In case the problem remains and you want us to investigate, please send us an email at contact@tagdiv.com and provide the website and admin login. Include a link to this topic in the email. Let us know.

Thanks

Hi,

Please ensure that your theme was correctly installed via FTP way, according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/, check all the system status requirements from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Also, remove all of the untested plugins which might interact with the theme core files, clear all the caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thank you!

Hi,

@mindfulifit After you install the demo you can begin to customize it. Set your own logos, menus, edit the pages and set the blocks and grids to display your own content etc.

Start from the top for example, with the header. Set your own logo and menu, configure the header with your own data. The homepage which is provided when the demo is installed with content can be edited with the tagDiv composer, each element in it can be customized
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/block-settings-guide/
Then move on the footer, replace the demo data with your own there as well. Here is the theme documentation – https://forum.tagdiv.com/newspaper-theme-documentation/
Also here is a similar topic – https://forum.tagdiv.com/topic/complete-novice-help/

If you need help or have more questions, please let me know. Provide as many details about it as possible, screenshots are also helpful or a link to the website.

Thanks

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Hi,

I will check it out, but for the moment it seems the website has some problems
– http://prntscr.com/o38ygk
Did you maybe make modifications in the wp-config.php file? Or maybe install a new plugin? From what I can find these would be possible causes for the problem
– https://docs.presscustomizr.com/article/196-warning-cannot-modify-header-information-header-already-sent-by
Try to connect to the server by FTP and deactivate the plugins, also revert any modifications to files if you made any
– https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

Thanks

Hello !

Please make sure to clear cache. We do reccomend WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Let me know if this was helpfull !

Thank you !

Hello !

I have reviewed your page and checked even on some posts and everything seems to work fine: https://www.screencast.com/t/dp2ql5d00kV Please try clearing your cache. For cache we recommend WP Super Cache – https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Let me know how this works on you !

Thank you !

Hi,

Yes, the way you are do the update is very good; also all the changes made in theme panel or using tagDiv Composer will not be lost, but if you made some changes in theme files those will be overwrite.
Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Indeed the tagDiv Cloud Library can be access only if you have the theme activate.

If you are make the testing on sub-domain or localhost you have no problem with the license agreement.
You can read more abouut it here:
-> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

If you are using the mobile theme, then the infinity scroll will not work, but if you’ll use the responsive version then you should have the infinity scroll on mobile too

Thank you!