- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- TutorialsHow to install Revolution Slider
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- TutorialsHow to Install bbPress forum
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
Fresh install on fresh wordpress, theme installs with no issues, however, upon activation of the TagDiv Composer, the entire site goes down and I get an error: “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”
Upon further investigation I am getting this dump from the server:
(XID vnd3b4) The system failed to run the wp-cli batch commands with the following issues: STDERR: PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 36864 bytes) in /home/fitoutnews/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1665 Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 36864 bytes) in /home/fitoutnews/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1665 Error: The site is experiencing technical difficulties. Cpanel::Exception::ProcessFailed::Error/(XID wqztuc) “/usr/local/bin/php” reported error code “255” when it ended: PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 36864 bytes) in /home/fitoutnews/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1665 Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 36864 bytes) in /home/fitoutnews/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1665 Error: The site is experiencing technical difficulties. at /usr/local/cpanel/Cpanel/ChildErrorStringifier.pm line 153. Cpanel::ChildErrorStringifier::die_if_error(Cpanel::SafeRun::Object=HASH(0x3897188)) called at /usr/local/cpanel/Cpanel/SafeRun/Object.pm line 534 Cpanel::SafeRun::Object::new_or_die(“Cpanel::SafeRun::Object”, “program”, “/usr/local/bin/php”, “args”, ARRAY(0x388db38), “timeout”, 20, “stdin”, …) called at /usr/local/cpanel/Cpanel/WordPress/WpCli.pm line 80 Cpanel::WordPress::WpCli::wp_cli(“wp_dir”, “/home/fitoutnews/public_html”, “wp_cache_dir”, “/usr/local/cpanel/php/wp-cli/cache”, “wp_config_path”, “/usr/local/cpanel/php/wp-cli/config”, “wp_packages_dir”, “/usr/local/cpanel/php/wp-cli/packages”, …) called at /usr/local/cpanel/Cpanel/WordPress/WpCli.pm line 145 Cpanel::WordPress::WpCli::__ANON__() called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/Try/Tiny.pm line 97 eval {…} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/Try/Tiny.pm line 88 Try::Tiny::try(CODE(0x3896900), Try::Tiny::Catch=REF(0x1024218)) called at /usr/local/cpanel/Cpanel/WordPress/WpCli.pm line 166 Cpanel::WordPress::WpCli::batch(“wp_dir”, “/home/fitoutnews/public_html”, “text”, “# core version returns a string that needs special handling\x{a}#”…) called at /usr/local/cpanel/Cpanel/WordPress/Instances.pm line 372 Cpanel::WordPress::Instances::_load_expensive(HASH(0x36c0028), HASH(0x373dd48)) called at /usr/local/cpanel/Cpanel/WordPress/Instances.pm line 304 eval {…} called at /usr/local/cpanel/Cpanel/WordPress/Instances.pm line 304 Cpanel::WordPress::Instances::get_instance_by_id(“cPanel::Blogs::WordPressX.0.1559844150”) called at /usr/local/cpanel/Cpanel/API/WordPressInstanceManager.pm line 293 Cpanel::API::WordPressInstanceManager::get_instance_by_id(Cpanel::Args=HASH(0x36e3108), Cpanel::Result=HASH(0x330ae00)) called at /usr/local/cpanel/Cpanel/API.pm line 340 Cpanel::API::__ANON__() called at /usr/local/cpanel/Cpanel/API.pm line 411 eval {…} called at /usr/local/cpanel/Cpanel/API.pm line 411 Cpanel::API::_eval_guard(Cpanel::Result=HASH(0x330ae00), CODE(0x330b0b8)) called at /usr/local/cpanel/Cpanel/API.pm line 340 Cpanel::API::_run_module_function(Cpanel::Args=HASH(0x36e3108), Cpanel::Result=HASH(0x330ae00), “WordPressInstanceManager”, “get_instance_by_id”) called at /usr/local/cpanel/Cpanel/API.pm line 202 Cpanel::API::execute(“WordPressInstanceManager”, “get_instance_by_id”, HASH(0x3334778)) called at /usr/local/cpanel/Cpanel/API.pm line 622 Cpanel::API::run_api_mode(HASH(0x3334778)) called at uapi.pl line 310 main::script() called at uapi.pl line 139
I have tried both automated and manual instalation
The problem was the same with Facebook.
Fixed both by installing an SEO plugin.
Hello !
Your counter works from our side: https://www.screencast.com/t/dzhFEbD7KM ; Please make sure that you’ve cleared your cache after almost any modifications. Here are some informations about WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Thank you !
Hello !
Please make sure that you have cleared the cache first. We recommend using WP Super Cache. Here are some tips and tricks about it: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Thank you !
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
Hi,
Our theme have A big grid Slide, a post slide and revolution slider, unfortunately those will not work on AMP, only on desktop, and in responsive version of Newspaper Theme.
-> How to install Revolution Slider v5 -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/
You can add more ads in amp only if you are using mobile theme, the ads set in mobile theme ads will be show in amp too -> https://www.screencast.com/t/fR5Xka4z
Using other ads -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Hope this will help you!
Thank you!
Hi,
I have checked your website and I saw that your theme is too old (4.0). Please update the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Before each theme update, we recommend doing a full backup to your database to avoid losing all of your data.
Thank you!
Hi,
You need to check in Plugins and delete the tagDiv Mobile Theme https://www.screencast.com/t/scIuvsPNbV after that go in Newspaper>Plugins and update the tagDiv Mobile theme and activate it https://www.screencast.com/t/54HcBdG8p ( if you need it ).
If the problem is still there, please delete( delete the theme, theme plugins too, do not override ) the current version of Newspaper that you have and download again the last version from themefores and reinstall it.
If this is not working, please provide some more details and some screenshots.
Thank you!
Hi,
I am wondering how to add stars to reviews which I have, and even more important, how to assure that that stars will be shown in Google results page.
I installed Yet Another Star Plugin but before start experimenting with other plugins I would like to check does theme have this feature and if yes how to use it.
Thank you
Hello !
Please take a look at this tutorial on how to install and update the Newspaper theme: https://tagdiv.com/how-to-install-newspaper-theme/ Also take a look at this for plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/
Take note that I have edited your topic since is not ok to paste here credentials and personal information.
Thank you !
Hi,
Before each update, you need to remove all of the old plugins and install them from the Theme panel -> Plugins section. Please note that our theme has a system which does not allow you to rule the theme with an old version to your plugins and that’s why you receive that information.
Hope this helps!
Thank you!
Hi,
Yes, you can do that if you want to transfer your theme to another domain. Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.
Thank you!
Hi,
Regarding the issue, note that the old API plugin will not work anymore. You can use the new creative plugin for this purpose – https://forum.tagdiv.com/developer-info/
After the 9.7 update many of the theme files were moved in the tagDiv composer, due to the new Envato requirements
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/
As a consequence the child theme is quite limited now, only a few theme files can still be used in it ( functions.php and style.css ).
Also please make sure that you do not overwrite the theme when you make the update, please delete the current theme and only after that install the new version of theme.
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you for your understanding!
Hello !
Please make sure that you have updated your theme accordingly to our documentation: https://tagdiv.com/update-newspaper-theme/ Also make sure that the plugins are updated and activated: https://tagdiv.com/how-to-install-plugins-and-update-plugins/
Also please clear all the cache, we recommend using WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Thank you !
Hello !
Please make sure that you have made the update properly, you can find more information about it here: https://tagdiv.com/update-newspaper-theme/ Also make sure that you have updated and activated the tagDiv Composer plugin: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ since it became a must have after updating the core of our theme due to Envato reglementation:https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Thank you !
Hello !
Please make sure that you have cleared your cache to purge CDN files and check the results. We do recommend using the WP Super Cache wich you can find here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/ ; And you can configure the mobile settings from the Mobile Theme tab in the Theme Panel: https://www.screencast.com/t/NLG7jSf4
Thank you !
Hello !
Please make sure that you have correctly installed the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ and then, install the plugins from here: https://www.screencast.com/t/Y4dXUS5E4 And also make sure that you erase the theme completely before installing it again.
Thank you!
I don’t use WPBakery, it’s not active. My home page and the general pages ain’t the problem. They appear fine. It’s the posts that are messed up with no images and giant social media icons.
So I’ve got to delete the theme, reinstall an older version and start again from scratch because of an update? Is there no way to simply rollback to the previous update?
I bought this nice theme and installed it on gadget-freakz.com.
But I went from a high score to a very low so I did all the tutorials on this site to improve the speed.
but a lot of loading comes from the almost 1mb css file: td_legacy_main
is this needed? what does it do and can we improve or workaround this?
Hi,
I have installed Yoast SEO Premium and Newsmag Theme on my site. Moreover, I’m using WordPress 5.2.1.
The issue I’m getting by activating both the Yoast SEO Premium and Newsmag theme is, the Page as well as the Post editor section is opening with a white blank screen.
When I rollover to the WordPress Default Twenty Nineteen Theme, I successfully able to access by post editor page.
I also tried to increase the WP Memory Limit and other things but the issue will not resolve at all. I think it is some kind of compatibility issue between these two i.e. Yoast SEO Premium and Newsmag Theme.
Do note that, I have one more site where I have installed Newspaper theme and there I’m not getting the issue I mentioned above. There everything works fine.
Also, One thing I would like to give as an information, this issue appeared when WordPress 5.2.1 update has come.
Note: I’m using the latest updated version of both the theme as well as the plugin.
Hope you guys look after it and resolve it ASAP.
Thanks and Regards,
Sanjay.
I do have Cpanel, but I can’t find any information related to your council. That is, I can not delete my website completely because I do not want to lose the content, articles, photos, metadescripciones, etc. ….
About this: https://www.templatemonster.com/help/how-to-delete-wordpress-theme.html
Yes, it’s very basic information that obviously I’ve already done without success.
When I delete the theme newspaper completely, I clean database with wp-rocket, etc… There is always a trace of a newspaper.
Because when I install it again, it doesn’t ask me for the serial number (activation), and besides, it keeps my previous configuration.
Which database tables should I remove?
Hi,
I’ve installed a fresh WordPress on my existing domain. I’ve been using Newspaper before and it was activated. Now, when trying to install the plugins, I got an error: Downloading installation package from https://xxx/wp-content/themes/Newspaper/plugins/td-composer.zip… (xxx is my domain name which I’m hiding it here).
Also, there is no option to activate the theme on the dashboard.
Download failed. cURL error 60: SSL: no alternative certificate subject name matches target host name ‘xxx’
P.S I’ve changed the host now and installed a new SSL via Lets Encrypt SSL.
Thanks
Hi @danblukk,
You need to delete the theme with all the plugins and reinstall the theme v9.6.1 via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/
@luchtzak
After the last update, if both the tagDiv composer and WPBakery are active at the same time, some elements will not be available in the tagDiv composer. This was made to prevent issues with the respective elements. The single image is one of them.
A solution is to either deactivate WPBakery and then the elements will be available in the tagDiv composer, or use WPBakery where the elements will be available.
Thank you!
I have a problem with my website, all the text is blank.
If I change the theme (any free theme), everything works fine.
The error is in some Newspaper configuration.
I tried resetting the theme. I also tried to uninstall it and install it again. I tried to clean the database, but nothing seems to work. When I install Newspaper again, all the text looks white.
Yes, I checked the color section of the theme panel, the color should be black.
So I just have to remove 100% newspaper from my BD and install it again from scratch.
How can I do it? Because it seems that there is always data from this theme stored in the DB.
Hi,
It seems to be strange! Please provide your website URL so I can take a closer look at it. Ensure that you have correctly installed and updated the theme with our documentation. -> https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes!
Thank you!
