Search Results for 'install'

Hello,
Sorry for the delay, we do not work on weekends.

We know of 3 possible causes for this issue.

1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with. Do not edit a page with tagdiv composer if it was not originally built with it. If you created your page in visual composer and then switched to our own page builder, you will have to re-create that page

Please test this on a brand new page with no existing content.

Thanks

Hello sil2,

I have inspected your website and I saw that you are using a minified version of the theme using Cloudflare-static/rocket.min.js and also if you are using some untested plugins, try to disable all of these, clear all the caches and check the results. Until now, notice that we do not have any bar reports in this case and the theme works as expected, without any problems. If the problem is still there, try to make a new clean install from scratch via FTP way and check the results.

Thanks for the message!

Hello,

We know of 3 possible causes for this issue.

1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with. Do not edit a page with tagdiv composer if it was not originally built with it. If you created your page in visual composer and then switched to our own page builder, you will have to re-create that page

Please test this on a brand new page with no existing content.

Thanks

Hello,

Sorry but a plugin is the easier way. Coding is harder than installing a plugin. Try to find one that provides the functionality you are searching for.

Thank you!

Hello,

Please disable the rocket loader option from your cloudlflare cdn and only use these settings for cache and cdn:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello itduck2020,

First of all, you should make a full backup to your database to be sure. So, please notice that if you were changed the dummy data content of the post with your own content notice that if you will disable the demo you will lose all of the data. Also, if you will be created from scratch your post content, all of these will be loaded into the database and when you have installed a new demo, all of these will be recognized. For more information about how you can install a new demo, please check here -> https://forum.tagdiv.com/newsmag-installing-demos/

Thanks for the message!

Hello Muhammad Amin,

Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.

Thanks for your understanding!

Hello paologalli,

Remove or disable all of the untested plugins and update the theme via FTP way because this is the surest theme’s method in this case, according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for the message!

Hello paologalli,

Please notice that kind of ad has always been available. Make sure that you have correctly installed the theme via FTP way because this is the surest method in this case.

Thanks for the message!