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Freestate
tagDiv Member

Hello,

you can find the page under https://www.uselinks.de.
Theme Panel -> Mobile Theme -> Header is alerady set

Jose
Participant
#0

Hello team,

I am using a single SVG file, in the “mobile logo” options and from the “mobile theme” tab in the same control panel. This is because the home page appears from the responsive option of the theme and the posts, from the mobile version (tagdiv mobile plugin).

The SVG file resizes itself, it is the theme that indicates the size.

If I access my website from a mobile phone ( https://bit.ly/3HbJYeR ), the home logo has a different size, the logo of the posts has a different size, and finally, the logo of the AMP pages has a different size too.

The correct size, is the one that appears in the home page. What should I do so that the SVG logo is shown in the same size in all the options/formats? (mobile and amp too).

Anamaria
tagDiv Staff

Hello,

Please provide the link to your website to inspect it.
Also, to change the logo please check this article https://forum.tagdiv.com/add-logo-newspaper/
Also, if you use mobile theme plugin then you need to set the logo in Theme Panel -> Mobile Theme -> Header -> https://i.imgur.com/Vv4BpE1.png

Thank you!

Calin
tagDiv Staff

Hi,
I think that the problem is this one https://i.imgur.com/l3kjfNN.png this can be if you have a custom code that it is overwriting the mobile theme plugin settings. What you can do is to use this code
.td-category a {
color: #fff;
}

Please set the code in the theme panel > mobile theme> custom code > css.
Thank you!

Bettina
tagDiv Staff

Hello!

This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Calin
tagDiv Staff

Hi wbordin420,
I just checked your website and the mobile version it looks normal -> https://i.imgur.com/33juOD8.png -> https://i.imgur.com/hMkfaT8.png -> https://i.imgur.com/fVJDdTO.png
Maybe before you have the mobile theme activated and the layout changed.
The problem that I see now, at least for me is on desktop -> https://i.imgur.com/UWOUW0y.png is possible to be related to the cache plugin that you are using.
Thank you!

Anamaria
tagDiv Staff

Hello,

You need to enable the sign-in/join from Theme Panel -> Mobile Theme -> Header https://i.imgur.com/1XdWker.png

Thank you!

cool7575
Participant
#0

Hi
I have not used the mobile theme but stick to the Newspaper normal responsive theme. While for desktop the cloud header template Life News PRO shows fine but for mobile, it is coming with default text. Please tell me how I can fix it.

The website address is https://losmejoreslista.com

Thanks
Raj

Tinystepsbabyclub
Participant
#0

Hi Guys

I noticed that my sign-up page is no longer showing on mobile? It’s been up for a long time and I have no idea why it has suddenly stopped showing. It is fine on desktop: https://www.tinystepsbabyclub.co.uk/join-our-baby-club/

Can you take a look please?

Thanks
Sarah

yutthachaibodin
Participant
#0

Hello, please help me to fix the problem. Menu menu (mobile theme) and live search not working on home page and category page But the general page works normally.

Thanks for the answer.

Than

Hispanic L.A.
Participant
#0

At hispanicla.com I just upgraded to Newspaper 11.4.1
For mobile, I use the TagDiv Mobile Theme version 1.8
In the posts, the problem is that the menu on top of the headline shows black type over a black background. I could fix this in the regular theme, but I have no control over that in the Mobile theme.
Otherwise it works fine.
But before I upgraded and using Newspaper 11.3.2 when clicked these menus – of Categories – led to a broken page. This is what prompted me ultimately to upgrade to 11.4.1 I can send you a jpg of that page.
Thank you as always,
G

burakcihan
Participant
#0

I am using a mobile theme, the sign in option is active in the theme header settings and mobile theme header settings, but the sign in part is not visible in the mobile menu, can you help?
https://kedisevgisi.com/?amp=1

ahmetekinler
Participant
#0

I want to make a mobile theme for the footer template.
I am making the existing footer template on mobile with the duplication process. (like this: https://prnt.sc/Y3vA0BDhNrW1 )
But the mobile theme I reproduced does not appear on the cloud template screen. ( https://prnt.sc/idCJtX5LDYSh )
I want to make a mobile footer template. Just like I did the mobile version of other pages.

Thanks

Bettina
tagDiv Staff

Hello @thegrandes!

Please make sure this option is disabled: https://i.imgur.com/LxpDtB2.png and “Exit mobile version” won’t appear.
We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.

For more customizations, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos and more theme documentation on the left side: https://forum.tagdiv.com/newspaper-theme-documentation/
You can import a cloud template or if you’ll like some sections from a demo, than you can find that section in the Cloud Templates or you can do it from scratch also by importing a blank template: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Bettina
tagDiv Staff

Hello @theasiandigest!

Please note that the auto ads code must be placed in Theme Panel -> Analytics/Js Codes.
If you use Mobile theme + AMP, then try to place the ads in AMP ads/AMP Analytics.

Hope that helps you!

Thank you!

accnews
tagDiv Member

AMP and mobile theme is uninstalled.
I have cleared the cache in both website and mobile phone. No change.
I’m sending you website user and pass. and the link.

Bettina
tagDiv Staff

Hello @TheGrandes!

Please deactivate the Mobile Theme plugin and see the results!

Thank you!

Bettina
tagDiv Staff

Hello @tw144!

Try to add this CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.td-mobile-content .fa {color: white!important;font-size: 26px;}

Thank you!

Bettina
tagDiv Staff

Hello @zatyshnyy!

If you mean page speed, then you need to take into account:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.
Our developers are working a lot to improve the page speed in every update.
Other starting points to improve your website page speed are here:
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
https://www.andraware.com/wp-rocket-for-newspaper-theme/
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Bettina
tagDiv Staff

Hello @accnews!

You can deactivate it from Dashboard -> Plugins, find Mobile theme plugin and uninstall it.

Thank you!

accnews
tagDiv Member

How to deactivate a mobile theme?
I don’t want to allow users to switch to mobile theme.
I prefer to have a responsible website only.

Bettina
tagDiv Staff

Hello @accnews!

Please deactivate the Mobile Theme plugin and see the results!

Thank you!

Bettina
tagDiv Staff

Hello @accnews!

If you use the sort order featured and a category, then it will display the featured posts from that category. So, in this case, you do not need the ajax dropdown. Ajax category dropdown is for displaying that menu in the block’s header.
Could you please provide an example with those settings applied, screenshot or a video?

Please make sure you do not use the mobile theme plugin.

Thank you!

accnews
Participant
#0

The Mobile version in iPhone is showing a different design (NOT newspaper theme – looks like native WordPress or damaged) than one in Desctop/mobile simulator. See images: https://ibb.co/wsQdQ3Q
Newspaper theme article design looks different see here: https://ibb.co/vv8MZsg

How to fix?

accnews
tagDiv Member

Hi,
The problem I mentioned is exactly the same one you mentioned. FLEX filter does not filter the content in this section. Even when a selected feature, articles are not appearing from this category.

I tried the LATEST post filter as well, but it does not arrange articles according to this filter.

Is the Ajax filter option necessary to show Featured or Latest posts?

and second issue:

The Mobile version in iPhone is showing a different design (NOT newspaper theme – looks like native WordPress or damaged) than one in Desctop/mobile simulator. See images: https://ibb.co/wsQdQ3Q
Newspaper theme article design looks different see here: https://ibb.co/vv8MZsg

How to fix?

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