Search Results for 'mobile theme'

Hello javid,

I have inspected your website and I did not saw any problem with your mobile menu to the desktop mode. Everything seems to work as properly. Try to clear all your caches and check the results.
Also, please keep in mind that the theme doesn’t have RTL support and you will need custom modifications for an RTL site. Unfortunately, the time doesn’t allow us to provide any type of custom services and if you develop an RTL site you will need custom work and I can only suggest getting someone to help you.

Thanks for the message!

Hello,

Unfortunately the transition cannot be removed as it is part of the menu. You can use this css to stop the transition effect:
.td-search-opened .td-search-background, .td-search-background{
transition:none!important
}
The background colors can be changed from the theme panel colors section or from the mobile theme section if you use the mobile theme plugin

Thank you!

Hello andreaspom,

Please keep in mind that the Mobile Menu is fully tested and compatible with our theme. I suppose that happens due to your untested plugins. Please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, please ensure that you are correctly set, your Wp-Super cache plugin and Cloudflare, according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ -> https://forum.tagdiv.com/cloudflare-cdn/
Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Hope this helps!

Thanks for your understanding!

Hello Adam,

That is because of the mobile theme plugin Please use the mobile editor to add content for the mobile theme. It will not show anything if you do not add any mobile content. Please use this guide: https://forum.tagdiv.com/the-mobile-theme/

Check the mobile editor in tour about page: http://screencast.com/t/cGLznKAO

Thank you!

Hello,

1. The activation sometimes produces a server tim-out so you will have to use the manual activation method:
http://screencast.com/t/9U1RLTAazD

2. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it and test again.

3. For the mobile issue, this is a caching issue. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and for a cdn: https://forum.tagdiv.com/cloudflare-cdn/

I hope this helps.
Let us know if you still have trouble with the theme.

Thank you!

Hello,

You will have to set the mobile theme from the mobile theme settings in the theme panel: http://screencast.com/t/yPuBpBQmQy ads, colors, etc.. and you have to be careful on pages as there is another mobile editor now that does not use visual composer. You have to add content to the mobile editor in order to show anything on the mobile page. The homepage is an exception as it;s predefined.

Thank you!

Hello noori020,

Notice that the Mobile theme plugin comes bundled with the theme packet when you download it from the Theme Forest platform. You should find the plugin if you will follow this path, like this -> http://screencast.com/t/MmvZxSrCS0Eb Also, first of all, please ensure that you have disabled and deleted the old version of it and then import and install the new plugin at your platform, clear all your caches and test again and check the results. Notice that the mobile plugin was fully tested and it is fully compatible with the theme and until now we have not encountered any issues in this regard.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,
The code you see on your mobile theme comes from the jetpack mobile theme option./ Please disable the jetpack mobile theme. As for the social counter, please follow this guide to set it up properly: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Let us know how it goes.
Thank you!

Hello,

The back to top was disabled for mobile but you can enable it using this custom css:
@media (max-width: 767px){
.td-scroll-up {
display: block;
}}
Add the code in the theme panel->custom css box.

Thank you!

Hi,

The link you provided cannot be accessed. Pleas provide more details to your request so I can better understand how to help.
Our theme ad system provides quite a few number of ad spots you can use and the mobile theme plugin also has it’s own ad system. What ads are you referring to?

Thank you!

Hi,

This is a simple issue to resolve. Please update your mobile theme plugin and the error will go away. Download the latest theme package from envato and install the mobile theme plugin from there.

Thank you!