Search Results for 'requirements'

Hello,

Please read this guide and make the correct memory adjustment to your site:
https://forum.tagdiv.com/requirements-for-newspaper/
If you use more plugins, please increase the wp memory limit to 256 mb

Thank you!

Hello tanose,

Most likely, the theme was not correctly installed, sorry! Please try to reinstall the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ clear all the caches and check the results. Before this, you should check the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Keep in mind that all of these things must be met to get well theme’s results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

Please try to increase the wp memory limit to 256 MB as it fixed 500 errors for most users:
https://forum.tagdiv.com/requirements-for-newspaper/

Also make sure you get all of the other system status parameters in the recommended values.

Thank you!

Hello ankitsethi,

First of all, make sure that TD Composer is enabled from the panel and then when you create a new page, you should have a blue button with TD COmposer like this -> https://www.screencast.com/t/3DGLV9KB Install the theme via FTP way according to our documentation and please respect our theme’s requirements.

Thanks for the message!

Hello balu977,

Please notice that our theme does not have any such a problem regarding on CSS file dimensions and if the theme was correctly installed via FTP way, you should not have any problems. Please make a new clean install to another subdomain for testing via FTP way, clear all the caches and check the results. First of all, ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ I have tried to access your website but no success, sorry!
Notice that we have created a more useful guide for website optimizations which can be read here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ Follow up the steps from here and try to optimize your website if is needed.

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Also please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
And use this guide for proper memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

Please use this guide and make the proper adjustments for the proper functionality of the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello karadag,

Increase the system status parameters according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Yogi360,

Check all the system status parameters and increase them according to the following documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

Please check our theme’s requirements from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks.

Hello Rok111,

Their response is rather strange, sorry! Please notice that our theme requirements are here -> https://forum.tagdiv.com/requirements-for-newspaper/ If that hosting provider cannot satisfy them, we will give your money back but I doubt this. Please notice that many of our clients are working with this type of dedicated server and they do not have any problems.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello angelgallegos,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Hello securuscontactsystems,

First of all, ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

Please check the theme system status panel, and this theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Ask your hosting provider to increase the allocated resources and activate the required PHP extensions if needed, according to the guide. The WP memory can be set higher if possible. Then check if the problems are fixed.
Let us know the results.

Thanks

Hi,

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank or grey pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

The issue with the cloud library plugin is currently being investigated.

Let us know what you find.
Thanks

Hello Rok111,

Try to install again the latest version of the theme via FTP way, update all the plugins, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and check the results.

Hope this helps and let us know how it goes!

Thanks.

Hi,

Those are a lot of errors, I see the some of them point to the child theme so make sure you disable that. I believe you made modifications to loop single files, in the child theme, those may not work with the latest theme version. Disable it and update again by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Update all theme plugins if needed (tagDiv composer and social counter should update automatically but sometimes it fails)
After you update don’t make any modifications to theme files, check if the problem is solved.

Also please review the updated theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/

Let us know what you find.
Thanks

Hello henryyefele,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for your understanding!

Hello Ramazan,

1)Ensure that you are using the latest version of the theme, the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ You can provide some screenshots of the problem.
2)Your homepage seems to work as expected, without any problems, together with your images.
3,4)I have inspected your console and I saw that you have some errors through it. If you are using some untested plugins, try to disable all of them and leave just to active only the plugins that come bundled with the theme core files and check the results. Also, ensure that you have correctly setup the TagDiv Gallery according to our documentation from here -> https://forum.tagdiv.com/newsmag-tagdiv-slider-gallery/
4)The sidebar at your homepage seems to be there -> https://www.screencast.com/t/diTV9idIg Where is the problem?

Thanks.

Hi,

We did not make any modifications to the post editing section, so it would be the same as before. Maybe the theme has not been updated properly, please try it again by FTP if possible
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Also review the theme requirements and system status
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed increase the parameters mentioned in the guide. After you install the theme again update the theme plugins. Do not make any modifications to it’s files, if you have a child theme deactivate it temporarily, check custom code if used as well. Also deactivate as a quick test all your plugins, leave only theme plugins active.

Let us know what you find out after trying these suggestions.
Thanks