Search Results for 'tagDiv Cloud Library plugin'

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kinumedia
Participant
#0

Hello,

What is the recommended practice to transition from the old style Post Templates Style 1 through Style 13 (now supported via the tagDiv Standard Pack plugin)? Are they available through the Cloud Library? We realized that some of our old posts were set to use these old templates and at some point they stopped being available – I don’t know if we deactivated the Standard Pack or just never enabled it when it became necessary. For now I just enabled the Standard Pack plugin and went back and selected the correct templates, but we would like to move to Cloud Library. Thanks!

Calin
tagDiv Staff

Hello,

1. You have now the amp plugin but also the mobile theme plugin, but I understand that you want to use the responsive version, therefore non of those plugins are not required (you can disable the tagDiv mobile theme and amp plugin).

2. This is usually related to a cache or optimizing plugin that is interfering with the js from the theme. Is this situation always, for example when you are logged in (and the cache is not apply)? If yes, then please check the browser console to see if there are any errors.
Indeed, I checked the website pagination is working now (because you disable the mentioned options from LiteSpeed cache plugin).
For css I think that you can use some options but not all of theme and for js please try to exclude those:
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
tagdiv_theme.min.js
tdBlocksArray

If this is not work please try this:
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
tagdiv_theme.min.js
tdBlocksArray
tdb_globals
td_youtube_list_ids
iosSlider
/td-cloud-library/assets/js/js_files_for_front.min.js

Also, the amp is deprecated https://i.imgur.com/gipeN7q.png

Thank you!

Bettina
tagDiv Staff

Hello Jim!

Make sure you have the Standard Pack plugin installed and active for the default templates.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features. Please check out our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/
If you use default templates, then the settings are in the theme panel.

Thank you!

gerard7803
Participant
#0

I tried to install the update 12.6.3, but after installing it, it created bugs on my website.
Updating all tagDiv plugins…

tagDiv Composer
Success
tagDiv Cloud Library
Ajax error
tagDiv Social Counter
Ajax error
tagDiv Newsletter
Ajax error
tagDiv Opt-In Builder
Ajax error
tagDiv Shop
Ajax error
tagDiv Standard Pack
Ajax error

Fatal error: Uncaught Error: Class ‘tds_config’ not found in /home/customer/www/lawyertribune.com/public_html/wp-content/plugins/td-laywer-tribune/includes/config/td_cw_config_shortcodes.php:1402 Stack trace: #0 /home/customer/www/lawyertribune.com/public_html/wp-includes/class-wp-hook.php(324): {closure}(”) #1 /home/customer/www/lawyertribune.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #2 /home/customer/www/lawyertribune.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/customer/www/lawyertribune.com/public_html/wp-content/plugins/td-composer/td-composer.php(178): do_action(‘tdc_loaded’) #4 /home/customer/www/lawyertribune.com/public_html/wp-includes/class-wp-hook.php(324): tdc_plugin_init(”) #5 /home/customer/www/lawyertribune.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #6 /home/customer/www/lawyertribune.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /home/customer/www/lawyertri in /home/customer/www/lawyertribune.com/public_html/wp-content/plugins/td-laywer-tribune/includes/config/td_cw_config_shortcodes.php on line 1402

Please, can you help me?
Thanks.

Bettina
tagDiv Staff

Hello @DUNKY59!

Check these guides: https://www.jezweb.info/how-to-create-a-blog-post-using-wordpress-gutenberg/ and https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Bettina
tagDiv Staff

Hello!

Please try to add the URL manually or reset the permalinks. Make sure you do not use any extra plugin that redirects the links automatically.
Also, you can use the cloud author template: https://forum.tagdiv.com/cloud-library-templates/
Check this guide: https://forum.tagdiv.com/how-to-set-the-avatar/

Thank you!

Anamaria
tagDiv Staff

Hi,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
No, you do not need a plugin to redirect to the homepage; this will automatically change, but please make sure that you have a cache plugin with the support alos mobile versions.

Thank you!

Anamaria
tagDiv Staff

Hi,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

jakegeno
Participant
#0

Hi!

When I’m trying to edit single post template with tagdiv composer I get following error in console:
Uncaught URIError: URI malformed
at decodeURIComponent (<anonymous>)
at Object.b64DecodeUnicode (js_files_for_wrapper.min.js?ver=6e115e4f3fd55dfd38f44cc142869bd1:14:90)
at js_files_for_wrapper.min.js?ver=6e115e4f3fd55dfd38f44cc142869bd1:44:305
at js_files_for_wrapper.min.js?ver=6e115e4f3fd55dfd38f44cc142869bd1:45:375
b64DecodeUnicode @ js_files_for_wrapper.min.js?ver=6e115e4f3fd55dfd38f44cc142869bd1:14
(anonymous) @ js_files_for_wrapper.min.js?ver=6e115e4f3fd55dfd38f44cc142869bd1:44
(anonymous) @ js_files_for_wrapper.min.js?ver=6e115e4f3fd55dfd38f44cc142869bd1:45
load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2 jQuery.Deferred exception: Cannot read properties of undefined (reading 'getShortcodeFromData') TypeError: Cannot read properties of undefined (reading 'getShortcodeFromData')
at Object.saveHeaderState (https://evhicle.org/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js?ver=6e115e4f3fd55dfd38f44cc142869bd1:28:388)
at Object.init (https://evhicle.org/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js?ver=6e115e4f3fd55dfd38f44cc142869bd1:23:279)
at https://evhicle.org/wp-admin/post.php?post_id=131&td_action=tdc&tdbLoadDataFromId=115&tdbTemplateType=single&prev_url=%2F%2Fevhicle.org%2F2023%2F12%2F16%2Fapple-may-be-making-major-changes-to-some-of-its-iphone-sizes-next-year%2F:808:44
at c (https://evhicle.org/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2:25304)
at fireWith (https://evhicle.org/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2:26053)
at e (https://evhicle.org/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2:27300)
at t (https://evhicle.org/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2:27330) undefined
ce.Deferred.exceptionHook @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2
t @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2
setTimeout (async)
(anonymous) @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2
c @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2
fireWith @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2
fire @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2
c @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2
fireWith @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2
s.<computed> @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2
c @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2
fireWith @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2
s.<computed> @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2
Q.onsuccess @ js_files_for_wp_admin.min.js?ver=6e115e4f3fd55dfd38f44cc142869bd1:49
IndexedDB (async)
get @ js_files_for_wp_admin.min.js?ver=6e115e4f3fd55dfd38f44cc142869bd1:49
(anonymous) @ post.php?post_id=131&td_action=tdc&tdbLoadDataFromId=115&tdbTemplateType=single&prev_url=%2F%2Fevhicle.org%2F2023%2F12%2F16%2Fapple-may-be-making-major-changes-to-some-of-its-iphone-sizes-next-year%2F:778
load (async)
(anonymous) @ post.php?post_id=131&td_action=tdc&tdbLoadDataFromId=115&tdbTemplateType=single&prev_url=%2F%2Fevhicle.org%2F2023%2F12%2F16%2Fapple-may-be-making-major-changes-to-some-of-its-iphone-sizes-next-year%2F:777
(anonymous) @ post.php?post_id=131&td_action=tdc&tdbLoadDataFromId=115&tdbTemplateType=single&prev_url=%2F%2Fevhicle.org%2F2023%2F12%2F16%2Fapple-may-be-making-major-changes-to-some-of-its-iphone-sizes-next-year%2F:812

Note that editing homepage works perfectly fine and currently I have only 3 plugins activated: tagDiv Composer, tagDiv Cloud Library and tagDiv Newsletter.

Site url: evhicle.org

Calin
tagDiv Staff

Hi,
Please make sure that the necessary theme plugins are installed, those are tagdiv Composer, tagDiv Cloud Library, also, in some cases it’s needs to install the tagDiv Standard Pack plugin. Those plugins can be installed from Newspaper > plugins.
Thank you!

commandeleven
tagDiv Member

Hello Bettina,

I can’t figure out what the problem is. Could you please log in and take a look?

This is what is on the System Status tab of the theme settings:

Theme config
Registration key i 8f6c80cf – **** – **** – **** – 0b3c469dd266 Reset key
Theme name i Newspaper
Theme version i 12.6.3
Theme database version i 12.6.3
HTTP channel test wordpress
Installed demo i Crypto News PRO – demo ID: crypto_news_pro | install type: full
tagDiv advertisement i
php.ini configuration
Server software i Apache
PHP Version i 8.1.26
post_max_size i 516M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 3000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://www.commandeleven.com
WP Site URL i https://www.commandeleven.com
WP version i 6.4.2
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 5 GB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache

I turned off WP Super Cache when I saw the header problem.

I’ve checked the Cloud Templates that we have been using and they are all setup correctly.

I’ve already sent the admin access today.

Regards,

Khalid

pratul11
tagDiv Member

I already have Cloud Library plugin installed. Theme & WordPress is updated. Child theme is activated.
Tried loading your tagDiv Cloud Template for Shop but this is what happens even after long time waiting to install…
Screen Recording Video Link. Please check the link.

  • This reply was modified 2 years by pratul11.
commandeleven
Participant
#0

Hello,

I have some confusion about some of the pages on our website admin.

I have 3 different login pages.

https://www.commandeleven.com/log-in/ – which is completely blank

https://www.commandeleven.com/login/ – which seems to be connected to a AR member plugin, based on the shortcode on the page. We don’t have AR member installed in our plugins.

https://www.commandeleven.com/tds-login-register/ – which I think is the TagDiv login page for the site.

In addition:

https://www.commandeleven.com/change_password/ – is completely blank, so I don’t know if this part of the TagDiv pages or not

If it is supposed to have content, please help me understand what shortcode or content should appear here, because there are no sections in the cloud template library for a change password page.

https://www.commandeleven.com/my-account/ – gives a 404 error, so I don’t know if this is linked to another plugin and wasn’t deleted when the plugin was deleted. But in the admin section, it’s listed as My Account.

https://www.commandeleven.com/tds-login-register-2/ – gives a 404 error, so I don’t know if this is linked to another plugin and wasn’t deleted when the plugin was deleted. Although this is listed as the login page for TagDiv Opt-In Builder.

https://www.commandeleven.com/register/ – also blank. Please advise on what content is supposed to appear here or if I can download a template from the TagDiv cloud templates library.

https://www.commandeleven.com/reset-password/ – also blank. Please advise on what content is supposed to appear here or if I can download a template from the TagDiv cloud templates library.

https://www.commandeleven.com/sign-up/ – also blank. Please advise on what content is supposed to appear here or if I can download a template from the TagDiv cloud templates library.

https://www.commandeleven.com/edit_profile/ – also blank. Please advise on what content is supposed to appear here or if I can download a template from the TagDiv cloud templates library.

https://www.commandeleven.com/guest/ – completely confused on why there is a guest page. Please advise on what content is supposed to appear here or if I can download a template from the TagDiv cloud templates library.

https://www.commandeleven.com/thank_you/ – also blank. Please advise on what content is supposed to appear here or if I can download a template from the TagDiv cloud templates library.

I have sent an email to contact@tagdiv.com with the same administrator rights that I had sent before. Please take a look.

Here’s a link to the screen shots – https://imgur.com/a/Y75VVep

Regards,

Khalid

tizian-ffm
tagDiv Member

Hello Bettina,

During an intensive check, we discovered a conflict with old user roles. After we removed these old roles, all media in the media library are now also visible to the admin. The interaction with the tagdiv Cloud Library plugin was probably just a symptom and not the actual error. I apologize for my initial accusation. The problem has now been fixed.

Bettina
tagDiv Staff

Hello Pratul!

Please check the settings and filters applied on your block on the homepage.
Yes, you’ll need Cloud Library plugin.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

A code in your frontend is appearing only when you have a plugin uninstalled when it should be installed, so instead of the code, it will display the element from that plugin. Check in Newspaper -> Plugins (the Opt-in Builder plugin, the tagdiv Shop & Woocommerce, the tqgdiv Composer and Cloud Library).

Thank you!

tizian-ffm
Participant
#0

Hello,

when the tagdiv Cloud Library plugin is activated, I only see the images in the WordPress media library that I have uploaded under my user name, when the plugin is deactivated, I see all images in the media library – which should be the default. Why is the plugin accessing the media library and restricting its use? In my opinion, this makes no sense and prevents editors from sharing images. Please check and fix it urgently in the next update.

Ericky
Participant
#0

Hello, we have a website, and we want to move it to another server. After the migration, we encounter an issue. When we enter a keyword in the search bar (as shown in the attached image), it displays results as we type. However, when we click the ‘Search’ button, the site shows a ‘There Has Been a Critical Error on Your Website’ message. I noticed that removing the ‘tagDiv Composer’ and ‘tagDiv Cloud Library’ plugins resolves the issue. The site is currently running on an IP address, and the live version on the old hosting does not have this problem. How can we fix this? I’ve also observed the same error when using the ‘Query Monitor’ plugin. Your assistance is appreciated.

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Calin
tagDiv Staff

Hello,
The tagDiv Cloud Library is a special plugin provided for cloud templates that can be edited using tagDiv Composer and it’s available on for Newspaper theme.
Thank you!

rajushrestha2005
Participant
#0

Our website https://www.zapyard.com/ has been down since Nov 9th 2023 update. Error “Error establishing a database connection”.
I think the plugin tagDiv Cloud Library is the culprit. As soon as we activate it, our site does not recognize the database. Also tagDiv Composer seems not working. As our website home page has bunch of tagDiv code showing up.
Can someone help?

Suresha B
Participant
#0

I recently purchased Newspaper theme and I installed it successfully. When I activate tagDiv Cloud Library Plugin it’s AUTOMATICALLY DISABLED. And error shows like this:

PLUGINS DISABLED AUTOMATICALLY

The following plugins were disabled because they are incompatible with this version of Newspaper:

tagDiv Cloud Library
For update please check the Plugins section

Anamaria
tagDiv Staff

Hi,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

SP1
tagDiv Member

Dear Bettina,
No one has replied on the emails. We have been waiting since 7 days now.

If you cannot let me know what the problem is or how to solve it, please let me know. We will move away from Newspaper theme.

We cannot wait for weeks to get a simple resolution that your cloud library plugin is corrupt and not working (as we moved to a fresh new dedicated server just to test it out as well, and there too it crashes the site), which is why our website crashes and without Tagdiv Cloud library header and footers do not work.

Really sad, that a 10-year-old customer who has multiple websites working on Newspaper with legit licenses has to wait for such a long time. Others on the forums are also complaining about this plugin that has bad PHP code in it.

  • This reply was modified 2 years by SP1.
  • This reply was modified 2 years by SP1.
  • This reply was modified 2 years by SP1.
Simion C.
tagDiv Staff

Hi,

You could try it in a testing/staging install first. A copy of the website can be created with the duplicator plugin for example, or by any other means. Then you can remove the Newsmag theme and its plugins, and install the Newspaper theme and its plugins.

Then it depends on how you want to proceed. One way would be to install a Newspaper demo, which will provide a new homepage and the templates. Or you can import demo parts, they are all available in the cloud library https://cloud.tagdiv.com/#/load/All

Besides sharing a few blocks from the composer, they are different themes after all.

In terms of risks, not sure what to say. Be sure to move your ad codes, analytics codes, also check the SEO, set the widget sidebars. If you use a child theme perhaps, that will have to be remade, in case it is still needed. If you have other pages, check those as well after switching the themes, they may have to be rebuilt or adjusted.

Let me know if you have questions, we can discuss more.

Thank you!

SP1
tagDiv Member

Sorry, missed this one. we were on PHP version is 8.0.3, we tried to go back to PHP 7.4 and 7.3 and still the issue was there.

We just came to PHP version 8.2.13 and then tried to turn on the TagDiv Cloud Library plugin.

Site went down, resources went to 100%. Found these errors in log file:

AH01067: Failed to read FastCGI header, referer: https://www.gadgetbridge.com/wp-admin/admin.php?page=td_theme_plugins

(104)Connection reset by peer: AH01075: Error dispatching request to : , referer: https://www.gadgetbridge.com/wp-admin/admin.php?page=td_theme_plugins

  • This reply was modified 2 years by SP1.
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