Search Results for 'tagDiv Cloud Library plugin'

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Calin
tagDiv Staff

Hi,
If you are using a single post template from tagDiv Cloud library, then the path is this one wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_content.php
If you are using standard post styles, then the path is this one wp-content/plugins/td-standard-pack/Newspaper/parts/single or for default template from theme when tagDiv Standard pack is activate wp-content/plugins/td-standard-pack/Newspaper/loop-single.php or single.php when tagDiv standard pack is not activate wp-content/plugins/td-composer/legacy/Newspaper/loop-single.php or single.php
I hope this will help you!

Anamaria
tagDiv Staff

Hello,

You can use a header template from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=HXQQygkCCJo
Also, you can use the standard header from Theme Panel, for this you need to have the Standard Pack plugin, but in the last update, this plugin is no longer required because the new demos are using cloud templates.

Thank you!

Calin
tagDiv Staff

Hi stefanegirard, I think that you are using Newspaper v11.1, I have the same version too, and for me the tagDiv Button is display for pages -> https://i.imgur.com/xK1agpn.png -> https://i.imgur.com/mf9Aobz.png -> https://i.imgur.com/3Pv1ItH.png it should display for you too. If is not, it can be from some extra plugins that you are using, please make a test using only tagDiv plugins. The builder button should be display.
Also the tagDiv Composer builder can be use only on pages and cloud templates from tagDiv Cloud Library.
If this is not what you mean, please let us know and please provide some screenshots.
Thank you!

Calin
tagDiv Staff

Hi,

Now your website look fine https://i.imgur.com/ogJ0kaf.png
The problem was that the theme plugins like tagdiv Composer, tagDiv Cloud Library or tagDiv Standard pack was not activated and that is way you had shortcodes on your website. When you update the theme, please also check and update the theme plugins that you are using.

Thank you!

Calin
tagDiv Staff

Hi wcdt,
Please make sure that all theme plugins are installed (tagdiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
If the problem persist, please provide a link to your website to check it.
Let me know the results!
Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what changes you would like to make in the single post template.
In this path are all single post template settings => wp-content/plugins/td-cloud-library/shortcodes/single and all settings made with tagDiv Composer in single post template are saved in the database.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please deactivate the visual composer.
We strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both)-> https://forum.tagdiv.com/how-to-use-visual-composer/

Thank you!

Hispanic L.A.
tagDiv Member

Hello. Still, the site is broken on mobile. Haven’t got no answer yet. Thanks.
I also deactivated all plugins with no results.
Updated to 11.1
tagdiv Cloud library plugin Versión 1.7 | built on 22.07.2021 14:19
tagdiv composer plugin Versión 2.8 | built on 22.07.2021 14:19
tagdiv Newsletter plugin Versión 1.6 | built on 22.07.2021 14:19
tagdiv Social Counter Versión 4.9 | built on 22.07.2021 14:19
and
tagdiv Standard Pack Versión 1.2 | built on 22.07.2021 14:19

harefamilia
tagDiv Member

Hi Bettina, thank you for your response. Yesterday I realized that a bunch of tagdiv plugins became deactivated and even my newspaper theme became deactivated and I had to re-enter my envato activation code. Once I re-activated the tagdiv plugins my site has all kinds of problems. My logos were all wiped out and I had to set them up again in the theme panel options, but they still don’t look right. Our About page is all screwed up, same for our contact page. The spacing and formatting just doesnt look right.

Our site is: EZexplorers.com

I do not have the tagDiv Speed Booster plugin installed. Here are the plugins I have installed currently:

– Contact Form 7
– Jetpack
– MOJO Marketplace
-tagDiv Cloud Library
-tagDiv Composer
-tagDiv Social Counter
-tagDiv Standard Pack
-Yoast SEO

This is very frustrating. I love this theme very much, but the fear that I might wake up with everything deactivated makes me nervous about continuing on as I build my business with this website.

If you can help me take steps to avoid this, I would appreciate it. I run a pretty basic website. I try to keep things simple to avoid problems. Thank you.

Hispanic L.A.
tagDiv Member

Thank you, Vlad. As for the plugins you ask, I am using tagdiv Composer, tagdiv Cloud Library, tagdiv Social Counter – which I deactivated and activated again now – and tagdiv Standard Pack.
I stopped using tagdiv Mobile theme plugin and instead use a mobile only template. I don’t use anymore Official AMP for WP and Tagdiv newsletter.
I must also say that to complicate matters the site breaks in mobile in ways I don’t understand of find the logic of.
On top of that I initially updated to WP 5.8 and Newspaper 11.1 but then downgraded to 5.7 and 11.
Hope this answers your question.

nhowarth
Participant
#0

Site URL: https://www.news.cyprus-property-buyers.com/
Image showing problem: https://imgur.com/a/e4EFE8T

Description

I updated to WP 5.8 and then Newspaper theme 11.1. Error on front page that only affects logged-in users. (see image)

Disabled caching and checked Newspaper Theme Status – no problem. Also deactivated non-essential plugins.

Deleted and reinstalled & reactivated plugins: tagDiv Composer, tagDiv Cloud Library, tagDiv Mobile Theme and Official AMP for WP. Problem persists.

nhowarth
Participant
#0

Site URL: https://www.news.cyprus-property-buyers.com/
Image showing problem: https://imgur.com/a/VJrbfLY

Description

I updated to WP 5.8 and then Newspaper theme 11.1. AMP shows errors (see image)

Disabled caching and checked Newspaper Theme Status – no problem. Also deactivated non-essential plugins.

Deleted and reinstalled & reactivated plugins: tagDiv Composer, tagDiv Cloud Library, tagDiv Mobile Theme and Official AMP for WP. Problem persists.

Calin
tagDiv Staff

Hi garimanag,
Unfortunately, your screenshots are not working.
We also have live website with images and we do not have those problems, now indeed maybe are not the bet optimize and the website page speed depends on more elements, for page content, ads, external resources …
First, I want to make sure that I was able to inform you of all info about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!

Hi CHKSN,
If I understand correctly, for you the mobile theme plugin is displaying on desktop, if is so, then indeed this is from the cache plugin that you are using, some for theme do not have support for mobile themes, some of plugins that do have are: WP Super Cache plugin, WP Rocked plugin.. Please make a test without cache plugin and see if the problem persist or not, if the problem is solved, then you need to check if your cache plugin have mobile theme support.
Also if you want, we can take a look at your website, for this please make a full backup and contact us at contact@tagdiv.com, provide wp-admin and cPanel access, also include the link of this topic in email.
Thank you!

Anamaria
tagDiv Staff

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The mobile theme comes with its own templates for page, post, category, 404 etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories page/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library,tagDiv Standard Pack) also clear your cache.
From the last update, the tagDiv Standard Pack plugin is no longer required because the new demos are using cloud templates.

Thank you!

Calin
tagDiv Staff

Hi azli, Please make sure that you have tagDiv Composer, tagDiv Cloud Library and tagDiv Standard pack enable (you can find them in Newspaper > plugins).
Also I saw that you have the latest WordPress version, v5.8, for the moment we do not have a theme version full compatible with it, we’ll make a theme update for this.
If the css was set in theme panel, then you can recover it from theme panel backups -> https://forum.tagdiv.com/import-export-theme-settings/
Also please make a test using only theme plugins and see if the problem is persisting when you save the theme panel settings. If yes, please use the console to see if you get some errors, if yes, please provide a screenshot to them, this will help a lot.
Thank you!

Calin
tagDiv Staff

Hi,
Unfortunately, I do not know the WP Rocket plugin how need to be set because we didn’t test it, but I found this guide about it https://docs.wp-rocket.me/article/106-my-site-is-broken -> https://docs.wp-rocket.me/article/915-find-the-right-js-files-to-exclude-from-minification.
Also those are all the js file that contain code for mobile menu:
-> wp-content/plugins/td-cloud-library/assets/js/js_files_for_front.min.js
-> wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
-> wp-content/plugins/td-composer/mobile/js/tagdiv_theme.min.js
-> wp-content/themes/Newspaper/includes/js/tagdiv-theme.min.js
-> wp-content/themes/Newspaper/includes/js/tagdiv-theme.js
If you are using a the responsive version of standard pack is use a file, for cloud, a different one, for mobile theme another one and so on.
I hope this will help you!

Anamaria
tagDiv Staff

Hello,

Please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack).

Thank you!

Calin
tagDiv Staff

Hi SocietyN, our theme has a responsive version, and the mobile plugin and page are only suggestion to have better performance or a different content, so using our theme you can choose between three options for mobile:
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!

Vlad S
tagDiv Staff

Hello!

Please note that Newspaper Theme and Cloud library templates have been built using tagDiv Composer. Using any other page builder on this templates will create conflicts. Unfortunately elementor is an untested plugin therefore this issue cannot be covered by the support team.

Thank you!

EM
tagDiv Member

Sorry, it’s not clear.

To remind you the problem : I should set a value for the “More article box” distance from the top https://imgur.com/SeVTYLV. However I don’t see this option : https://www.screencast.com/t/p4t0ozNuMs8.

I don’t have tagDiv Standard Pack plugin, shall upload and activate tagDiv Standard Pack plugin ?

I do have tagDiv Cloud Library activated.

Anamaria
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).

Thank you!

Calin
tagDiv Staff

Hi rbunce1,
“I’m being told by my tech guy that the content from version 9 isn’t compatible with the new version and I’d have to rebuild the site, is this correct?”
This is not correctly, you can update the theme from Newspaper v9 to v11 without needed to rebuild the website, all you need to do is to make sure that you update the theme correctly and all theme plugins are installed and activate, since you had Newspaper v9.7.1 you must install in Newspaper v11 the tagDiv Standard pack, tagDiv Composer and tagDiv Cloud Library and if you use newsletter or social counter, then you nee to install those plugins too. After that the website should be the same like was in Newspaper v9.7.1.
Also the error that you attached is not about our theme or theme plugins, as I saw is related to migration that is coming from other plugins then ours.
Also for images you need to check to see if the images path was changed or not, if those are still in media library or not.
Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
Now, you have the mobile theme plugin activate -> https://www.screencast.com/t/epSQlqwHu -> https://www.screencast.com/t/j4kPM8bCJYH
So, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library).
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

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