Search Results for 'update'

Results from the Forum
Bettina
tagDiv Staff

Hello!

For that error, please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you use the latest version of the theme and plugins(11.4.2).
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and see the results.

Thank you!

Calin
tagDiv Staff

Hi,
There have been a few updates and a few more to come, but we are moving in that direction and soon I hope that soon in our theme to be available this option.
Thank you!

Bettina
tagDiv Staff

Hello!

Please let us know how you fixed this bug, so we can check and insert it in the new update if everything is alright.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have the Standard Pack plugin installed and active.
I recommend you make a full backup and update plugins and the theme via file transfer, so that you don’t face any errors: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.

Hope that helps you!

Thank you!

encoda
Participant
#0

Hi guys,
We’re helping update an old version of Newspaper from 8.1.1 to 11.4.2, and everything visual just broke.

Here’s what the live site looks like on the old version (8.1.1) – https://generationiron.com/

And here’s the staging site on the latest version (11.4.2) – https://generationiron947.e.wpstage.net/
HTTP Auth User: blogvault
HTTP Auth PW: fc42477e

Can you please help provide some guidance on updating from a very old version to the latest version? Are there any versions in between, or incremental steps we need to take, in order to properly update?

We look forward to your reply. Thanks again!

prem
tagDiv Member

HI Calin,

Is there any update regarding my query?
we can subscribe to WhatsApp users and share the news link or if the system can manage to send the link directly to the subscriber without any manual sharing?

crconsulting
tagDiv Member

It is fixed locally, but it can reappear when the update is done.

Here is the website: https://www.radio-luzern.ch/

The issue is with the right footer widget.

crconsulting
Participant
#0

The format and styling breaks after one category reaches 1000 and over posts. No span element is added. It works fine for categories with posts less then 1000. It all breaks when it reaches 1000.

Can you please fix the bug for the next theme updates?

Thank you!

great1212
tagDiv Member

It’s very unfortunate as one of your colleague told us that this issue would be resolve in the next update, which has been passed now, but the issue stays where it was before.

Using cloud template is not an option for us. We want to stick with the same footer format.

ludyma
tagDiv Member

Thanks, that’s the way I created at the beginning, copying the code from the templates and downloading it from the cloud, but it would be good in the next update to take that into account, besides, I don’t like the new cloud system, I prefer the old one, to the time to search is bad, for example the blocks are no longer there, that helped me get work done.

Anamaria
tagDiv Staff

Hello,

Unfortunately, I don’t know this, because most updates are related to cloud options.

Thank you!

Bettina
tagDiv Staff

Hello @cnanews!

This plugin should work well with the theme and you need it because it’s a main plugin.
Make sure you have the latest update of the theme(11.4.2) and plugins too, that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

great1212
tagDiv Member

Our client has refused to change the current footer with the cloud templates. We want to use the previous option of instagram footer from the theme panel like we did before.

Now, how many chances are there that this option would be resolve in the next theme update?

Anamaria
tagDiv Staff

Hello,

To have the automatic updates option, you had to have version 10.3.1 and from version 10.3.2 you could use this option -> https://tagdiv.com/introduction-to-newspaper-theme-automatic-updates/
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagdiv Standard Pack, tagdiv Composer.

Thank you!

pentaliotis
Participant
No updates - topic
#0

The theme does not get any updates. On my site is still on Newspaper V 10.3 .

I dont see any tab “Update” or somewhere else so I can update it.

Bettina
tagDiv Staff

Hello @shibam!

Make sure you have the latest update of the theme(11.4.2) and plugins too, that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello @mani24!

Make sure you have the latest update of the theme(11.4.2) and plugins too. Install the Standard Pack plugin if you use the default templates.

Thank you!

hadharm
tagDiv Member

The menu still shows black and white background on the page after setting it transparent in theme panel. Or can’t the top menu be transparent for mobile devices because I noticed it doesn’t on tagdiv page (https://tagdiv.com/portfolio/iflow-web-developement-design-project/) when using mobile to check. Pls I think you should look into this in next update.

Note: I am not using the tagdiv mobile plugin.
Thanks.

Bettina
tagDiv Staff

Hello @FKnews!

Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
I recommend you to make a full backup and update plugins and the theme via file transfer: https://forum.tagdiv.com/how-to-update-the-theme-2

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ by replacing the old theme with the new one (replace not overwrite), in case there are custom changes in the theme files, those will be lost. Also, please do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer, tagDiv Social Counter, etc.

Let me know the results!

Thank you!

FKnews
Participant
#0

Hello

I got this error when update theme to version 11.4.2

https://ibb.co/vw06mtP
https://ibb.co/tPQgzQm

Bettina
tagDiv Staff

Hello @therion250!

Make sure you have the latest update of the theme 11.4.2 and you can use our element from a single cloud template called “Single Post Reading Progress Bar” in order to achieve what you need.

Thank you!

Calin
tagDiv Staff

Hi,
Most of the css is coming from standard pack.
My suggestion is to move from standard pack to cloud templates. The cloud templates will load only the necessary css so the css will be more optimized -> https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
Thank you!

hadharm
tagDiv Member

Ohh I updated the theme manually due to some PHP code I modified in functions.php so I forgot to update the plugins as well. It is now showing you can check for the mobile menu overlay issues. Thanks

Viewing 25 results - 7,651 through 7,675 (of 45,280 total)