Search Results for 'update'

Hello!

This feature is a new one. In the next updates, we will try to implement also this functionality.

Stay tuned!

Hello!

1. If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.
Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ -> video here: https://www.youtube.com/watch?v=SpGkOnJeNZY

2. You need to select the row of the element which have also some settings there, please check: https://www.screencast.com/t/9sKrF0lcu

3. Please check our tutorial: https://www.youtube.com/watch?v=6m8-EebnfM0

Thank you!

Hello!

This feature is a new one. In the next updates, we will try to implement also this functionality.

Stay tuned!

Hello!

Please put the backup and try to update like this:

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Hello!

As mentioned before. I have spoken to our developers too, regarding the last update and even before, there is no auto-update feature inserted in the Newspaper Theme exactly because users do not create a backup for their themes when update them and due to other external factors this becomes a problem. Our team is doing all the efforts to make updates as safe as possible.

As for your matter I would like to take a look and see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Hello!

This feature is a new one. In the next updates, we will try to implement also this functionality.

Stay tuned!

Hello!

Our developers are working a lot to improve the functionality and fix the issues in every update. And yes, we fix the bugs which appear in the next update. Please make sure you have a full backup before the update and we recommend to update plugins and the theme via file transfer, so that you don’t face any error.

Thank you!

Hi RichardWachtel,
I checked your website and right now you have Newspaper v11.
Normally, there should be no problems with the theme update, just make sure that all theme plugins are enable. https://forum.tagdiv.com/how-to-update-the-theme-2/
If you want we can take a look and update the theme fore you to see if there are some problems or not. For this please make a full backup and contact us at contact@tagdiv.com provide wp-admin and cPanel, also include the link of this topic.
Thank you!

Hello!

1. From Theme panel -> Mobile Theme, check this option :https://www.screencast.com/t/DiI2eBnPqXB , but the design is looking pretty similar. For more information, you can check our documentation:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

2. You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. Please note that you can not edit it with TagDiv Composer.
Let me explain you which options you have:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

If you want a responsive version for your mobile version, then you should uninstall the Mobile Theme plugin which has its own templates and your responsive version will appear automatically.

Thank you!

Hello!

Indeed, the theme updates the plugins but it doesn’t activate them. Please provide access to your backups and we will take a look at what can be done to update safe, Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Hi,

I’m sorry for all the issues you are facing!
The theme doesn’t have an autoupdate feature. There is an autoupdate system, but with user action (the user must click on the button). Maybe you there is an autoupdate option from host or something. Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel/FTP access so we can take a closer look. Also paste a link to this topic so we can easily identify you.

Thanks!

Hi,

Please make sure that tagdiv Standard Pack plugin is active on your site. If it isn’t, please install and activate it – https://www.screencast.com/t/1PdrYUK4kE
Also please let me know what update method you have used? I’ve tested the autoupdate method and all the tagdiv plugins I’ve had active, were updated and activated properly.

If the issue persist please send an email at contact@tagdiv.com and provide wp-admin and Cpanel/FTP access so we can take a closer look. Also paste a link to this topic so we can easily identify you.

Thanks!

Hi,

Please make sure that tagdiv Standard Pack plugin is active on your site. If it isn’t, please install and activate it – https://www.screencast.com/t/1PdrYUK4kE
Also please let me know what update method you have used? I’ve tested the autoupdate method and all the tagdiv plugins I’ve had active, were updated and activated properly.

If the issue persist please send an email at contact@tagdiv.com and provide wp-admin and Cpanel/FTP access so we can take a closer look. Also paste a link to this topic so we can easily identify you.

Thanks!