Search Results for 'use visual'

Hello esplota,

Please check again if you are using the latest version of the Theme with Visual Composer on 4.11.2 and also, make sure if this process was made only via FTP because this is the surest method in this regard. Try to clear all your caches and test it again. Also, if you are using some untested plugins, try to disable all of them and leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
So, if your plugin is still there after these changes, please try to make a new fresh install from scratch with the latest version of the theme, leave just Visual Composer installed and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello dirk,

Please ensure that you are using the latest version of the theme which is Newspaper 7.1.1 and also, makes sure if you have fully updated your required plugins to the latest version of them -> Visual Composer 4.11.2 and Social Counter 4.1 (these processes have to be made via FTP because this is the surest method in this regard) Try to clear all your caches and test it again.
So, if your problem is still there after these changes, please try to make a new clean install from scratch, with the latest version of the theme and try to test the theme with the default settings, without any untested plugins but only with Visual Composer.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Caum,

I suppose that you want to use the Blocks in the Sidebars, right? So, if you want to do that, you will have to use the Visual Composer when you edit your homepage and add what kind of block you want in order to achieve the desired layout, like this -> http://screencast.com/t/pqWZn389ZF For more information about how you can use the Visual Composer, please consult here -> https://forum.tagdiv.com/how-to-use-visual-composer/ and also, this video tutorial could be more useful for you -> https://www.youtube.com/watch?v=LC7iz-v-zIY
If you refer to something else, please provide more details, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hi,
Updating from newspaper 6 to 7 should go smoothly and no settings will be lost as they are kept in the database. It is recommended however to do a back-up before updating. Please use this guide to update:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Also make sure you update the social counter plugin as well. Your current social counter will not work with newspaper 7.
Thank you!

Hi Nat,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. This will rule out a plugin conflict that most likely causes your errors.
Let us know how it goes.
Thank you!

Hello keeno79,

Please notice that if you want to keep the sidebar when you use Visual Composer, you will have to create your sidebar using this plugin and not using the sidebar from widgets area. So, if you need the sidebar for pages using the Visual Composer, you will have to use the Widgetised sidebar, element from VC plugin, like this -> http://screencast.com/t/VFTaoZHoo For more information about how you can make your homepage, please consult our video tutorial here -> https://www.youtube.com/watch?v=LC7iz-v-zIY Also, for more information about how you can use the Visual Composer as properly, please check here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Hope this helps!

Thanks for your understanding!

Hello roland1580,

Unfortunately, our post pages have been designed to be used in 1 or 2 columns (with sidebar). If you need to add 3 columns in posts, you will have to use Visual Composer for posts, but please notice that this plugin is not tested on the posts and we cannot provide support for this in that case, sorry!

Thanks for your understanding!

Hi,
I tested this option again and a subscriber cannot see the edit button. Please make sure the user you are testing is a subscriber as our theme uses the default user roles of WP. https://codex.wordpress.org/Roles_and_Capabilities
If you still get the edit button, please disable all plugins except visual composer, clear cache and reset cdn files. Thentest a subscriber account again.
Let us know how it goes.
Thank you!

Hello prepstexas,

Please notice that if you push this button from the Visual Composer, like this -> http://screencast.com/t/MtzVMudgd you will see the official message from Visual Composer regarding on separate license of Visual Composer, like so -> https://wpbakery.atlassian.net/wiki/pages/viewpage.action?pageId=524337
If you want to hide this warning, you will have to find in plugin file and remove from there the code which calls this warning. Please notice that we cannot provide a solution in this regard because we can not alter the plugin code, sorry!
So, if you are unhappy with our theme and if you want a refund, please make a request at contact@tagdiv.com in this regard and please specify there which are the main reasons for refunding.

Thanks for your understanding!

Hello Gee95,

Please ensure that you have updated your theme to the latest version of it (Newspaper 7.1.1, Visual Composer 4.11.2 and Social Counter 4.1) only through FTP because this is the surest method in this regard. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if you are some trouble with saving and if you are using the Wordfence plugin, please try to disable it or try to set it according to Bryson T advice, from here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/
Also, please ensure that your parameters are increased to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Breakwater,

I have checked your website and I saw that you are not using the latest version of Newsmag. Please try to update your theme to the latest version of it (Newsmag 3) because I have tested with a video from your site to my side and the video has been displayed as properly, as you can see here -> http://screencast.com/t/tsERA1APCo28 Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
In the future, please write us for Newsmag forum because all the support for this theme is given there and not on Newspaper forum.

Hope this helps!

Thanks for your understanding!

Hi
It’s not the visual composer plugin that causes it. Please check this section and make sure you have version 4.1 of the social counter: http://screencast.com/t/RoWF2l0vB
Thank you!

Hello dreammy,

Please notice that the review feature of our theme was been designed to be used only for post pages and not for pages. Please notice that this is the built-in feature and it cannot be called with Visual Composer. For more information about our Review, please consult our documentation here -> https://forum.tagdiv.com/reviews-2/
So, if you need to develop our theme or if you want to display more levels and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry! Also, as an alternative, in this case, would be some plugins with this functionality and test them how it works with the theme.

Thanks for your understanding!

Hello Tomka,

Please keep in mind that the Visual Composer affects only the content page, what is between main menu bar and footer section. So, if you want to add here some text (daily quote) with Visual Composer, please notice that you can use the Text Block or Text with Title, like this -> http://screencast.com/t/vYov8nII6
So, if you want to add some text under your Logo section, please notice that you will have to alter the code from the header style used by you. For instance, if you are using the header style 10 and if you want to add some text there, you will have to use the do_shortcode method to add this. Please notice that you should add the code in header-style-10.php, like this -> http://screencast.com/t/6NtnqrBRzhy -> http://screencast.com/t/n8JTFag9F
The code is -> <?php echo do_shortcode('[vc_row][vc_column][vc_column_text]YOUR DAILY QUOTE[/vc_column_text][/vc_column][/vc_row]'); ?>
Please notice that all of these processes are considered custom work and we cannot provide this type of service at the moment. So, if you need further customization in this regard and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you.

Thanks.