Hi,

I’m glad that you managed to solve it.

Have a nice day!

Hi,

If the cache is on, please check if this option is also enabled in the theme panel -> https://i.imgur.com/1rvCd9x.png.
Also, the real and unique value for your visitors is given by Google Analytics. Our post-view counter should count any post-visualization, even if the post is visited twice by the same person, and that’s why it can appear some difference.

Thank you!

Hello,

Yes, the theme is compatible with PHP 8, but not with the latest version, for example, I have 8.0.19 and it works without problems, you can update this version.

Thank you!

Hello,

A workaround there could be to hide the header and footer from Manager-> header/footer, select ‘No header or No footer’ https://i.imgur.com/g9TzgLR.png but enable them after you finish editing the page.
Also, you can enable the history of settings from Manager-> Settings -> https://i.imgur.com/PB0rRtK.png

Thank you!

Hello,

I think the problem is because the settings are not saved, so please do a test using only tagdiv plugins and check the console -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Hello,

I’m sorry, but this site can’t be reached -> https://i.imgur.com/FwyRflb.png
please check these articles
-> https://wordpress.org/support/topic/dns_probe_finished_nxdomain-killing-me/
-> https://www.wpbeginner.com/wp-tutorials/how-to-easily-fix-the-dns_probe_finished_nxdomain-error/

Thank you!

Hello,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K

Thank you!

Hi,

Have you tried to see that this issue is not caused by a plugin conflict?
Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins, clear all cache and see if the problem persists.
Also, purge/clear the cache.

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
– a link to this topic to identify you
Also, during the update, know that we will disable the other non-tagDiv plugins.

Thank you!

Hello,

Only with css, you can change it. You can import a Single Post Template that looks like the standard template -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Hello,

Please let me know if for posts you use the mobile theme. Normally, if you have configured the plugin for mobile cache, it should apply to everything, including posts.

Thank you!

Hello,

You can find more details about new options here
-> https://forum.tagdiv.com/create-form-contact-page/
-> https://forum.tagdiv.com/create-frontend-submission-form/
-> https://forum.tagdiv.com/user-reviews/
-> https://forum.tagdiv.com/filters-sorting-taxonomies/
Also, you can ask specifically what you want and we try to help you.
Also, you can check this topic
-> https://forum.tagdiv.com/topic/how-do-users-update-the-information-from-front-end-submission-form/
-> https://forum.tagdiv.com/topic/listingscptpost-submission-limiting-and-billing/

Thank you!

Hello,

Please edit the Single Post Template with tagdiv Composer, and you can set the color -> https://i.imgur.com/4gHE16H.png

Thank you!

Hello,

No, the theme is not compatible with RANKMATH.

Thank you!

Hello,

The firewall is installed on the server, so please ask the host to help you! https://serverspace.io/support/help/firewall-configuring-the-server-firewall/

Thank you!

Hello,

I just checked and for me is like this -> https://www.screencast.com/t/AgasodhGsWFx

Thank you!

Hi,

The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can use cloud templates with AMP.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hi,

We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login.

Thank you!

Hello,

You can find the settings here https://i.imgur.com/Bkfk4o0.png
You can try to use the option Drop More for desktop -> https://i.imgur.com/l7kebvO.png

Thank you!

Hello,

For mega menu is used 218×150. Also, please let me know if you regenerated the thumbs after you select only the thumbs that you need https://forum.tagdiv.com/retina-images/

Thank you!

Hello,

You can edit the Single Post template and set the color for what elements you want -> https://i.imgur.com/5RzivY9.png

Thank you!

Hello,

Unfortunately, for the moment, you can’t translate those options.
I added it to our list to add the possibility to translate them.

Thank you for your understanding!

Hello,

You can delete a row like you delete other elements, with right-click, drag and drop, or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

Thank you!

Hello,

Yes, you understand correctly.
In the future, I recommend you disable extra plugins when you update the theme.

Thank you!

Hello,

You can import a new template for a single post template. Maybe is set in an inner row, please let me know what template you use.

Thank you!