Hello,

I checked and the menu looks good, it looks like you created a mega menu https://i.imgur.com/efRTa7Z.jpg -> https://i.imgur.com/YQaK2I5.jpg

Thank you!

Hello,

Please edit the Single Post Template with tagDiv Composer, select the viewport on phone, and after select the element Single Post Featured Image -> https://i.imgur.com/7vIddsf.png and check if the element is set margin or padding in the tab CSS.
Also, please check this topic https://forum.tagdiv.com/topic/mobile-template-spacing/

Thank you!

Hi @titikkoma,

So, if you have used your license to create websites for clients, we cannot remove them, and you must contact the administrators of those websites.

Thank you!

Hello,

You need to select the column on that row and check the sticky option like this => https://i.imgur.com/3v8bUZH.png

Thank you!

Hello Simon,

Please check this post -> https://forum.tagdiv.com/topic/how-to-add-different-sidebare-for-different-posts-with-the-same-category/

Thank you!

Hello,

Seems on the images are set opacity -> https://i.imgur.com/XYfZnof.png
Does this problem happen when you are logged in?
Please do a test using only tagDiv plugins, and clear all cache.

Thank you!

Hi,

Did you check the console to see if you have some errors when you save the settings?
Did you test only with tagDiv plugins and did the problem persist?
We can take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation know that we will disable the other non tagDiv plugins.
Also, please make a full backup to all files and databases and include the link to this topic to identify you.

Thank you!

Hello,

That theme is not provided by us.
The only themes that are provided by us are the Newsmag theme and Newspaper theme.

Thank you!

Hello,

You can change the text like this, select the block, go into the tab layout and search after the button -> https://i.imgur.com/555t8tn.jpg

Thank you!

Hi,

I’m glad!

Have a wonderful day!

Hi,

You need to check the console when you hit the button save.

Thank you!

Hi,

Each one was a different problem, from what you saw in the video, the menu works well, and you have no errors in the console. You said that it works well on some browsers.
Also, please check the date of the topics, those are old.
An example related to the same problem but different solution
-> https://forum.tagdiv.com/topic/mobile-menu-not-working-37/
-> https://forum.tagdiv.com/topic/hamburger-menu-stopped-working-correctly/

Thank you!

Hi,

Please check if you have activated the mobile theme plugin, if yes, please disable it.
Also, please provide the link to your website and screenshots.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Hope this helps you!

Thank you!

Hi,

Now I found the email.
One of my colleagues will take a look at this problem and let you know what can be done.

Thank you!

Hello,

You can set that menu like in this video -> https://www.screencast.com/t/JLC51nJKr8

Thank you!

Hello,

I checked the website on Chrome and for me, the menu works well -> https://we.tl/t-RxkeFgdbNW

Thank you!

Hello,

Please provide a video with your steps.

Thank you!

Hi,

I’m glad that you figured it out.

Have a nice day!

Hello,

please check if Imagify plugin has a lazy load option, also Wp-Rocket, please enable it and check after the images on modules

Thank you!

Hello,

I’m sorry, but I can’t find your email with the email added to your profile. Please resend the email to contact@tagdiv.com and let me know after the subject of the email to find you.

Thank you!

Hi @ebs_webmaster,

I’m glad you solved the problem.

Have a wonderful day!

Hello,

1. Usually, the ads are set in the element AD BOX, and you can remove it, edit with tagDiv Composer, select the Ad box element and with right-click you can delete it => https://www.screencast.com/t/2GfCVx9BCAw7 or with drag & drop place it into the deleting red zone from the bottom right of the page.
2. To have the exclusive badge you need to have that post locked.
Please check this article -> https://forum.tagdiv.com/lockers/
3. Please provide a screenshot.

Thank you!

Hello,

Please let me know if you have any auto-update options for the theme or plugins.
Also, please make sure you have the tagDiv Composer, tagDiv Cloud Library plugins activated.

Thank you!

Hello,

Please let me know what PHP version you have. Please note that PHP version 8.1 is not tested. Also, please provide some screenshots and the link to your website.

Thank you!

Hello,

Please check this topic with the same problem -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!