Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Anamaria
tagDiv Staff

Hello,

I verified your website and now the featured images are displayed -> https://i.imgur.com/dIwldI0.jpg
Also, I saw you have an older version of the theme https://i.imgur.com/xuOZiIZ.png and is possible to cause this issue.
Also, you have the latest WordPress version 5.9
Many changes have been made over the years, and the latest version of the theme is 11.4.1
Also, if you want to update the theme I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/

Thank you!

Anamaria
tagDiv Staff

Hello,

I just verified your website and for me works well mobile menu -> https://we.tl/t-vAYMVXavsR (Android).

Thank you!

Anamaria
tagDiv Staff

Hi,

This is strange, please check these topics with the same error
-> https://wordpress.org/support/topic/err_http2_protocol_error-6/
-> https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
-> https://theme-fusion.com/forums/reply/850045/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hi,

I just checked and for me, this problem doesn’t arise -> https://i.imgur.com/L8hYJtI.png
Please let me know what plugins you have installed.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you use WP Bakery (js_composer), then please note that the WP Bakery has a conflict with the tagDiv Composer. Please use only one builder and not both.
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/media-uploading-error/

Hope that helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

I verified your website and seems you solve the issue, I think the problem was from the tagDiv Standard Pack plugin, which has not been updated and activated, right?
I’m glad you solve it!

Thank you!

Anamaria
tagDiv Staff

Hi,

Please check if the problem is not from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hi,

I made a test, and for me work well -> https://i.imgur.com/AmNoKgs.png, if you use the AMP plugin provided by the theme and you set it like in our guide.
Please do a test using only tagDiv plugins -> https://i.imgur.com/j8q38If.png, and see if the problem persists.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, the icon can’t be changed, only the color which is the accent color from Theme panel.

Thank you!

Anamaria
tagDiv Staff

Hi,

AMP is faster and works better only with the Mobile Theme plugin. If you’ll use the Mobile theme plugin, then you can not edit the pages with tagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. It the same thing for the AMP plugin too.
Also, you can check our documentation here:
-> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ please set the AMP like in our guide.
-> https://forum.tagdiv.com/the-mobile-theme/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this topic https://forum.tagdiv.com/topic/hide-subcategories/

Thank you!

Anamaria
tagDiv Staff

Hi,

So you want to remove this -> https://i.imgur.com/ljQ6jPP.png and this -> https://i.imgur.com/KPQOvhb.png,right?
You can remove them as I said above, if you use the same template, then you need to delete them only once, save and the changes will apply on all posts that use that template.

Thank you!

Anamaria
tagDiv Staff

Hi @szfilep,

I’m glad that the issue is resolved.

Have a nice day!

Anamaria
tagDiv Staff

Hello,

I made a test with this header, please check if you have the same settings -> https://we.tl/t-79YQOnPnw5

Thank you!

Anamaria
tagDiv Staff

Hello,

You can find more details about the modal popup here -> https://forum.tagdiv.com/modal-popup/
Also, for tagDiv Opt-in Builder, we have added a new section on the forum -> https://forum.tagdiv.com/forum/tagdiv-opt-builder/ where you can ask us about this new plugin and here is the documentation -> https://i.imgur.com/xBnFWrK.png
-> https://forum.tagdiv.com/tagdiv-opt-in-builder/
-> https://forum.tagdiv.com/shortcodes/
-> https://forum.tagdiv.com/lockers/
-> https://forum.tagdiv.com/subscriptions/

Thank you for being our customer and feedback!

Have a nice day!

Anamaria
tagDiv Staff

Hi,

Maybe I didn’t understand exactly what you want to delete, can you send me screenshots?

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Anamaria
tagDiv Staff

Hi Richard,

I’m glad you solve the problem.
If you have other questions related to our theme, please let us know!

Have a nice day!

Anamaria
tagDiv Staff

Hello,

You can find the folder of the child theme in this path => Newspaper-tf\code\Newspaper-child also, this is a guide that can help you to create a child theme https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

All prebuilt websites have the same functionality, theoretically, it should work on all prebuilt websites following the same steps.
I checked again the homepage and you have ads -> https://i.imgur.com/KdQ7brc.jpg -> https://i.imgur.com/5739Nia.png
If this is not the problem, please provide more details about the problem, with screenshots of how you set the code and where it is not displayed.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, our theme doesn’t have this option to exclude the post from sidebar, if you read that post.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, our theme doesn’t have this option to exclude the post from sidebar, if you read that post.

Thank you!

Viewing 25 posts - 19,976 through 20,000 (of 26,914 total)