Hello,
I verified your website and now the featured images are displayed -> https://i.imgur.com/dIwldI0.jpg
Also, I saw you have an older version of the theme https://i.imgur.com/xuOZiIZ.png and is possible to cause this issue.
Also, you have the latest WordPress version 5.9
Many changes have been made over the years, and the latest version of the theme is 11.4.1
Also, if you want to update the theme I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
Thank you!
Hello,
I just verified your website and for me works well mobile menu -> https://we.tl/t-vAYMVXavsR (Android).
Thank you!
Hi,
This is strange, please check these topics with the same error
-> https://wordpress.org/support/topic/err_http2_protocol_error-6/
-> https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
-> https://theme-fusion.com/forums/reply/850045/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Hope this helps you!
Thank you!
Hi,
I just checked and for me, this problem doesn’t arise -> https://i.imgur.com/L8hYJtI.png
Please let me know what plugins you have installed.
Thank you!
Hello,
If you use WP Bakery (js_composer), then please note that the WP Bakery has a conflict with the tagDiv Composer. Please use only one builder and not both.
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/media-uploading-error/
Hope that helps you!
Thank you!
Hello,
I verified your website and seems you solve the issue, I think the problem was from the tagDiv Standard Pack plugin, which has not been updated and activated, right?
I’m glad you solve it!
Thank you!
Hi,
Please check if the problem is not from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
I made a test, and for me work well -> https://i.imgur.com/AmNoKgs.png, if you use the AMP plugin provided by the theme and you set it like in our guide.
Please do a test using only tagDiv plugins -> https://i.imgur.com/j8q38If.png, and see if the problem persists.
Thank you!
Hello,
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Thank you!
Hello,
Unfortunately, the icon can’t be changed, only the color which is the accent color from Theme panel.
Thank you!
Hi,
AMP is faster and works better only with the Mobile Theme plugin. If you’ll use the Mobile theme plugin, then you can not edit the pages with tagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. It the same thing for the AMP plugin too.
Also, you can check our documentation here:
-> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ please set the AMP like in our guide.
-> https://forum.tagdiv.com/the-mobile-theme/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Hi,
So you want to remove this -> https://i.imgur.com/ljQ6jPP.png and this -> https://i.imgur.com/KPQOvhb.png,right?
You can remove them as I said above, if you use the same template, then you need to delete them only once, save and the changes will apply on all posts that use that template.
Thank you!
Hello,
Please check this topic https://forum.tagdiv.com/topic/wp-editor-does-not-work-error-404/#post-426375 and in this article -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://i.imgur.com/hVUYQPh.png
Let me know the results!
Thank you!
Hello,
I made a test with this header, please check if you have the same settings -> https://we.tl/t-79YQOnPnw5
Thank you!
Hello,
You can find more details about the modal popup here -> https://forum.tagdiv.com/modal-popup/
Also, for tagDiv Opt-in Builder, we have added a new section on the forum -> https://forum.tagdiv.com/forum/tagdiv-opt-builder/ where you can ask us about this new plugin and here is the documentation -> https://i.imgur.com/xBnFWrK.png
-> https://forum.tagdiv.com/tagdiv-opt-in-builder/
-> https://forum.tagdiv.com/shortcodes/
-> https://forum.tagdiv.com/lockers/
-> https://forum.tagdiv.com/subscriptions/
Thank you for being our customer and feedback!
Have a nice day!
Hi,
Maybe I didn’t understand exactly what you want to delete, can you send me screenshots?
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hi Richard,
I’m glad you solve the problem.
If you have other questions related to our theme, please let us know!
Have a nice day!
Hello,
You can find the folder of the child theme in this path => Newspaper-tf\code\Newspaper-child also, this is a guide that can help you to create a child theme https://forum.tagdiv.com/the-child-theme-support-tutorial/
Hope this helps you!
Thank you!
Hello,
All prebuilt websites have the same functionality, theoretically, it should work on all prebuilt websites following the same steps.
I checked again the homepage and you have ads -> https://i.imgur.com/KdQ7brc.jpg -> https://i.imgur.com/5739Nia.png
If this is not the problem, please provide more details about the problem, with screenshots of how you set the code and where it is not displayed.
Thank you!
Hello,
Unfortunately, our theme doesn’t have this option to exclude the post from sidebar, if you read that post.
Thank you!
Hello,
Unfortunately, our theme doesn’t have this option to exclude the post from sidebar, if you read that post.
Thank you!
Hello,
I verified your page and seems you have some errors -> https://i.imgur.com/Hmhp3Wp.png -> https://i.imgur.com/k38vMSt.png related to ads -> https://9to5google.com/2020/05/14/chrome-heavy-ad-limits/ -> https://developers.google.com/web/updates/2020/05/heavy-ad-interventions
Thank you!
Hello,
Here are some guides that can help you
-> https://ahrefs.com/blog/google-index/
-> https://developers.google.com/search/docs/advanced/crawling/ask-google-to-recrawl
-> https://www.wpbeginner.com/beginners-guide/how-do-i-get-my-wordpress-site-listed-on-google-beginners-guide/
Hope this will help you!
Thank you!