Hi,

I just verified your website and now the font family is applied https://i.imgur.com/MCAxuGK.jpg -> https://i.imgur.com/5lnXIZj.png

Thank you!

Hi,

The auto ads code must be placed in analytics. Please remove it from where you have inserted it and put it here: https://prnt.sc/10ipdlw

Thank you!

Hello,

The page speed is not related only to the theme that you are using, this is affected by plugins/content/ads/ external resources, etc.
Your website needs an optimal speed that’s why you need to make some settings also to help for the improvement.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://developers.google.com/speed/docs/insights/v5/about
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
However, page loading speed can depend on many factors, and each website is unique from this point of view.
Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not if you are using PRO demo or a standard one.
To be able to optimize and to remove CLS please check these guide => https://developers.google.com/web/tools/lighthouse/ -> https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://web.dev/lighthouse-whats-new-6.0/ -> https://web.dev/lcp/ -> https://web.dev/cls/

Thank you!

Hello,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/

Let me know the results!

Thank you!

Hello,

Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
Also, seems you use big grid block from tagDiv Standard Pack.

Thank you!

Hello,

Please let me know what version of the theme you have.
Also, please tell me if you use infinite loading on the posts, table of content or anchor link.
Also, if you agree provide a screenshot with the reports.

Thank you!

Hello,

Did you try to add an ad in the element ad box? -> https://forum.tagdiv.com/ads-adsense-overview/
The image can be from the media library, please check if is still there.

Thank you!

Hello,

Please change the option “Button display” to default => https://i.imgur.com/rcQgLaH.png

Let me know the results!

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/how-to-make-boxes-all-the-same-height/

Thank you!

Hello,

Normal, if you delete the tagDiv Cloud Library folder, then you can reinstall it from Newspaper> plugins.
Usually, this problem appears when you overwrite the theme and you do not delete the theme and theme plugins on theme update -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, please make sure you do not have other extra plugins activated during the update, as this may interfere with the update process.

Thank you!

Hello Thomas,

Please make sure the row has the same structure and set the element to be inline from CSS => https://i.imgur.com/200tDTM.png

Thank you!

Hello,

Did you use a plugin to minify the CSS and javascript? Also, please clear your cache on the website, server and browser and see if the problem persists.

Thank you!

Hello,

Our theme uses the standard schema.org and a lot of implementation needs to be done, that’s why we recommend an SEO plugin.
If you are using a Seo plugin(we recommend the Yoast SEO plugin) https://yoast.com/rich-snippets-product-listings/, that option from the Theme Panel need to be disabled => https://prnt.sc/y9fyj1

Thank you!

Hello,

I’m sorry, but I’m not sure I fully understand your issue, can you provide more details about what you want to do? => https://i.imgur.com/NxqdyZe.png

Thank you!

Hello,

You can’t delete the topic, but you can reply to it if the issue is solved.

Thank you!

Hello,

@hellocharlie The issue was solved, so please let me know what theme version you have.
https://tagdiv.com/newspaper/ -> fix: Infinite loading and internal links issue;
So, please provide more details on what plugins do you use, where this error appeared.

Thank you!

Hello,

If you use auto ads, those will be automatically placed where they fit correctly => https://i.imgur.com/qX36kT0.png https://support.google.com/adsense/answer/9261805?hl=en
Therefore the theme doesn’t have any control over those types of ads.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

If you want to have an older version of the theme, please contact us by email at contact@tagdiv.com and please provide the license certificate and why you want a specific version.

Thank you!

Hello,

Please check this topic -> https://forum.tagdiv.com/topic/facebook-sharing-9/
here you can find more suggestions.
Also, you can check this topic https://wordpress.org/support/topic/featured-image-not-showing-up-on-whatsapp/

Thank you!

Thank you!

Hello,

The amp implementation in our theme requires the ? to can check the amp version -> https://i.imgur.com/oWkUsVC.png -> https://i.imgur.com/sN5kHdZ.png -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ so from the link provided above, you don’t have to set the amp like in our documentation.

Thank you!

Hello,

Please check if on the row is is set stretch and please set it on the default or stretch row and content => https://i.imgur.com/wOy9Z4M.png also, check the setting on the inner row => https://i.imgur.com/YOQx8ih.png -> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hi,

That situation can appear for multiple reasons, please check the guide from here for how to fix this situation:
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/
-> https://docs.presscustomizr.com/article/333-how-to-fix-the-link-you-followed-has-expired-in-wordpress -> https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!
Thank you!

Hello,

Our theme uses Cloud Templates from tagDiv Cloud Library, which can be edited and customized with tagDiv Composer. -> https://forum.tagdiv.com/footer-templates/ -> https://forum.tagdiv.com/header-manager/
Please check this video about how can create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Have a nice day!

Thank you!

Hello,

Please check this article on how to update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/ also, please make sure you do not have other extra plugins activated during the update, as this may interfere with the update process.
Also, please check if all tagDiv plugins that you use are activated after the update.

Thank you!

Hello,

@Dakai I just checked your website and seems the advice provided by @great1212 helped you solve the problem, I’m glad.
Also, please check this article https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!