Hello,

If I understood correctly, you made a mobile page for the homepage, so please make sure you set it => https://www.screencast.com/t/bYroSq7x8T9, also, the header and footer are taken from the standard ones. All you have to do is edit the mobile page, and in Manager (Website Manager) you need to import or the easy way is to convert the existent header/footer like this => https://www.screencast.com/t/HrjOBNayd -> https://www.youtube.com/watch?v=SpGkOnJeNZY (03:11​ – Mobile Templates & Pages)
If you don’t mean this please give me more details, screenshots.

Thank you!

Hello,

Please try to edit with tagDiv Composer => https://www.screencast.com/t/0Vy46Rp99xs, and try to stretch the row from Header => https://www.screencast.com/t/DmvjxTqyrAJ
Also, if you have set the background color, please remove it from Theme Panel -> Theme Colors and disable the option to make the background boxed => https://www.screencast.com/t/hf4S5s59

In the last update, v11, the implementation of the boxed option has been fixed, if you set a background image/colour this boxed option had applied only to content, now it also applies to the header and footer -> https://forum.tagdiv.com/background-introduction/

Thank you!

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.

So, please let me know what version do you use and also if you extra plugins.
Also, I am not sure I fully understand what you mean by ” it becomes stationary.” please provide more details.

Thank you!

Hello,

I made a test using Mobile+AMP and for me works well => https://www.screencast.com/t/x28jDLknuSg
Please let me know the settings made, also what AMP plugin you use.
Also, please use only the tagDiv plugins and AMP, clear all cache and see if the problem persists.

Thank you!

Hello,

You can change the text from Theme Panel -> Translations -> Translations => https://www.screencast.com/t/USOSjUMcp1Q

Thank you!

Hello,

You can disable the option the Auto Loading on the Single Post Template with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/4RnV1CnxiuA

Thank you!

Hello, @fondiesicav

Please check what version of PHP you have, we recommend version 7.3
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps https://wordpress.org/support/topic/admin-ajax-php-500-internal-server-error-loading-scripts/

Thank you!

Hello,

To remove the social icon please go in Theme Panel -> Social Networks and remove the sign/link => https://www.screencast.com/t/wqzqkyb3HDOS

Thank you!

Hello,

Unfortunately for the moment, we do not have an import/export for cloud templates, sorry.
Now the best way to do this is to copy the cloud content from staging to the live website. All you need to do is to make sure that you are copy the content from a type of template and you set it in the same type. -> https://i.imgur.com/OJ5Yli3.png -> https://i.imgur.com/kdmxs0H.png (if you want you can use a blank template but it needs to have the same type) -> then paste the code -> https://i.imgur.com/LtiGzBt.png

Hope this will help you!

Thank you!

Hello,

Seems you set the header section in page content => https://www.screencast.com/t/dz5FeFew
-> https://i.imgur.com/381J9qm.jpg
-> https://i.imgur.com/wVGxYeg.jpg
-> https://i.imgur.com/0O3iGEg.jpg
Also, do you use any extra plugins? Please do a test using only tagDiv plugins on a staging website, because there is a possibility, to be a plugin conflict, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again. See if the problem persists.

Thank you!

Hello,

I’m glad that you managed to solve your issue in the end.
Let us know if you need further assistance.

Have a nice day!

Hello,

Please let me know what prebuilt website do you have installed, if you have a Standard Prebuilt Website you can change the fonts from Theme Panel -> Theme Fonts => https://www.screencast.com/t/y4NljP3w2uao but if you have Pro Prebuilt Website, then you need to set the font with tagDiv Composer https://www.youtube.com/watch?v=jQvA64uTLkI
Also, if you don’t mean this please give me more details, screenshots.

Thank you!

Hello,

I checked your website using the Gtmetrix tool and the result is very good, which means that the website is super optimized and LCP and CLS are in very good parameters https://gtmetrix.com/reports/holotin.com/EbF2eVqV/ -> https://www.screencast.com/t/iomK1t8y
The results obtained by you are even better than ours obtained on certain demos.
If you want to perform more official investigations related to LCP and CLS you can ask for an optimization service that could help you.
Unfortunately, the support cannot provide optimization solutions and therefore is not covered by the support team =>https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Also please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png
Also, please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!

Hello,

To have the category template 8 from Theme Panel, please activate the tagDiv Standard Pack plugin => https://www.screencast.com/t/igT45cm40fKh -> https://www.screencast.com/t/5WxszKp5b, from the last update, this plugin is no longer required because the new demos are using cloud templates.
If you own multiple licenses of the theme, you do not need to create multiple forum accounts, you can add your extra Envato keys to the existing account on this forum, for this please check our documentation for Find your Envato Purchase Code -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ Please scroll to the bottom note

Hope this help you!

Thank you!

Hello,

You can add the code in Analytics/JS section there is “no limit”, but you can set space and comments to know what each code is used.
Normally no problems should occur.

Thank you!

Hello,

Please check the console when you try to upload the image from the media library => https://www.screencast.com/t/lW8zvpMRHRFmaybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello,

If I understood correctly you want to have a different header template from all Blocks, right?
If so then you can set the Global Block Header Template from Theme Panel -> Block Settings => https://www.screencast.com/t/axjfZ1MGRvGa and let the setting from the block on “Global Header” => https://www.screencast.com/t/urEcQ4uRXthen will apply the setting from Theme Panel.

Thank you!

Hello,

Because you have installed a pro prebuilt website, it can only be edited with the tagDiv Composer. The header/footer templates are imported from the Cloud Library and can be modified with tagdiv Composer.
tagDiv Composer is a page and cloud builder, it can be used for pages and cloud templates.
If you want to use elements from Theme Panel, then you need to activate your tagDiv Standard Pack plugin and select “No template” =>https://www.screencast.com/t/1DHdVacPxL, and select what style do you want to use, but from the last update, this plugin is no longer required because the new demos are using cloud templates.
Theme panel elements are used for Standard Prebuilt Websites.
The settings made with tagDiv Composer are saved in the database.

1. If you want to continue with the header template from Cloud Library, then you need to edit the header with tagDiv Composer, like in this video https://www.youtube.com/watch?v=HXQQygkCCJo
but if you want to use the header style from theme Panel, you need to add it in Header -> Logo and Favicon => https://www.screencast.com/t/KsoxbFGKiwL
2. To make the header full width, you need to remove the background color/image from Theme Panel => https://www.screencast.com/t/T5UG2dOo -> https://www.screencast.com/t/WZBA3fMl and disable the option “Background boxed layout” and after you can stretch the row after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg for header template from Cloud Library, for header style will be applied the settings from Theme Panel => https://www.screencast.com/t/gzS8A5YHmoP
3. If you to create your own header template, you can import a blank template from Cloud Library and design it with tagDiv Composer => https://www.screencast.com/t/wjvT8DrEm
You can find more tutorials on our channel on youtube =>https://www.youtube.com/user/tagdiv which can help you to design.

Hope that help you!

Thank you!

Hello,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Hello,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Hello,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Hello,

Did you install a Pro Prebuilt Website or a standard Prebuilt Website?
Is possible to be from the firewall or security module which blocks the admin-ajax.php request. Please verify the console for error while trying to upload the logo in the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you have a standard Prebuilt Website you need to add the logo in Theme Panel -> Header -> Logo and Favicon, but if you have a Pro Prebuilt Website then you need to add the logo with tagDiv Composer like in this video https://www.youtube.com/watch?v=HXQQygkCCJo

Hope this helps you!

Thank you!

Hello,

If you want to use sticky ads you need to get this from the supplier, our theme does not have an option for sticky ads https://services.google.com/fh/files/emails/sticky_ads_guide.pdf
If you use the mobile theme you need to set the code in Theme Panel -> Mobile Theme -> Mobile Ads => https://www.screencast.com/t/mQocyijRM or if you have only AMP then in Mobile Theme ->AMP ads => https://www.screencast.com/t/qF305ryH

Thank you!

Hello,

I’m glad that you managed to solve your issue in the end.
Let us know if you need further assistance.

Have a nice day!